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Scott Kia Of Springfield

Springfield, PA

4.5
1,425 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,425 reviews

January 11, 2023

The team at Scott Kia is helpful, quick and provides a reliable and friendly service, More

by Mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Evone Fisher, Julius Walter
Jan 12, 2023 -

Scott Kia Of Springfield responded

Hi Mary, thank you for choosing Scott Kia! We appreciate the opportunity to earn your total satisfaction through "reliable and friendly service!"

January 09, 2023

Excellent , hardworking, good customer service, good staff, nice atmosphere, staff friendly, nice management, good agent, excellent leadership More

by hnatee48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Jan 09, 2023 -

hnatee48 responded

I love Scott Kia of Springfield. Customer service is excellent and I would recommend this dealership to anyone. Happy New Year Scott Kia of Springfield.

January 08, 2023

Had great service from Hassan, really a great guy along with Delco Dave. They made the experience absolutely wonderful. 10/10 More

by JulHold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh
Jan 09, 2023 -

Scott Kia Of Springfield responded

Thank you for choosing Scott Kia! We're so glad you enjoyed a 'wonderful' car-shopping experience with us. It's absolutely our goal to help you make a confident decision, so you can enjoy many happy miles in your new ride :)

January 03, 2023

Always a great experience with Tiffany. This is the second time I have worked with her and I have no complaints More

by TDARDARIAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tiffany Hall
Jan 04, 2023 -

Scott Kia Of Springfield responded

Thanks for choosing Scott Kia! We're grateful for your continued trust in our team. Enjoy many happy miles in your new ride!

December 28, 2022

Prompt service from the beginning during and after service is completed. , friendly staff clean environment. Service advisor kept me updated. More

by Tursi8375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Dec 30, 2022 -

Scott Kia Of Springfield responded

Thanks for choosing Scott Kia! For sure, quick, reliable service with a smile is our guarantee. We're glad our team delivered for you :) Happy driving!

December 26, 2022

My salesman, Mannie, was great. He was courteous , kind and very helpful. We had a few issues with the car that we noticed when we got home and he handled them professionally and ex More

by mrdmjmck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel , Kristen Rose
Jan 17, 2023 -

Scott Kia Of Springfield responded

Buying a car should be exciting, so it's especially disappointing to learn your experience was not satisfactory, which is our ultimate goal. We work to accommodate each guest with thoughtful care. And we’re putting great efforts toward hiring and training more team members so that we can provide that level of service every time. We’re committed to excellence in customer care so we’ve shared your feedback with our team leads to focus on making necessary corrections. Thank you for your honesty.

December 21, 2022

i was near the end of a lease agreement with hyundai and inventory there was very limited and more than what was in my budget so i went to the kia dealer to get information on a kia forte gt . Dave greet More

by chas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delco Dave ! sales mgr . 5 stars, Ed Dondici, Kristen Rose, Dante Paul
Dec 23, 2022 -

Scott Kia Of Springfield responded

Thanks for choosing Scott Kia! We're thrilled we could welcome you as our guest, and get you back on the road in a great Kia. Enjoy every mile in your new Forte :)

December 19, 2022

Jeff and I had a few "bumps in the road" in the beginning, but in the end, Jeff went the extra mile to ensure the process transpired as agreed and seamlessly. On the day of delivery, Jeff took his More

by CN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Belack
Dec 23, 2022 -

Scott Kia Of Springfield responded

We're so grateful for your 5-star recommendation! Thank you for being our guest. It's awesome to learn the ways Jeff's thoughtful customer care earned your total satisfaction. For sure, our team is committed to making your big purchase decision easy :) Happy driving!

December 18, 2022

Jeff was fantastic when I visited Scott Kia of Springfield! I went in to purchase a 2018 Kia Forte LX and Jeff could not have been more helpful throughout the process. Extremely satisfied with his More

by RH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Belack
Dec 23, 2022 -

Scott Kia Of Springfield responded

Thanks for choosing Scott Kia! It was our pleasure to help you make a confident purchase decision. We wish you many happy miles in your new Kia :)

December 17, 2022

Very clean and very busy. Service department does quality work, but you have to book out an appointment usually a month in advance. More

by Bvj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evone Fisher, Chris Southard
Dec 20, 2022 -

Scott Kia Of Springfield responded

We're glad to hear our team consistently delivers quality work for you and your vehicle. We apologize that our wait times have extended past your expectations (and our goal, too). It is a busier time of year in service, and we expected to be prepared, but we’re experiencing a sudden uptick in appointment requests. We’re working very hard to make the necessary adjustments so that we may get back on track quickly. Thank you for sharing your honest feedback.

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