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Scott Kia Of Springfield

Springfield, PA

4.5
1,419 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,419 reviews

July 13, 2022

It's always a pleasure coming to have my car serviced. The service department takes good care of me. Always friendly. More

by yannaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Marquisette
Jul 14, 2022 -

Scott Kia Of Springfield responded

The pleasure's all ours! Thank you for being our guest. We're glad to be the friendly team you trust to take great care of you and your Kia :)

July 11, 2022

Dante, you are the best. Not at all a pushy salesman. Very direct and honest. Will try his best to give you the great experience before AND after buying the car! Kudos! More

by Renjith Mathew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Paul
Jul 14, 2022 -

Scott Kia Of Springfield responded

Thoughtful service is our promise, because earning your trust is our goal. For sure, our promise to deliver 5-star treatment continues long after you make your big purchase decision! We're so glad you enjoyed your car-buying experience. Happy driving!

July 04, 2022

Yvonne was excellent attentive responsive knew what she was talking about addressed my issues and gave excellent directions for drop off pick up and pricing. All things went as she explained and promised. More

by Rgerace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evone Fisher, Chris Southard
Jul 05, 2022 -

Scott Kia Of Springfield responded

Thank you for choosing Scott Kia! Our team's committed to 5-star service, so you can enjoy a comfortable and convenient experience. We appreciate you :)

July 04, 2022

Outstanding service of my Kia Soul, which is approaching 100,000 miles. Never recommend unnecessary service, and always explain things clearly. Also just super friendly. More

by Soul2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evone Fisher, Steve LaMonaca, Chris Southard, Bob Bollinger, Maggie Keifer, Marci DeFeo, Jim Marquisette
Jul 05, 2022 -

Scott Kia Of Springfield responded

Reliable service with a smile is our guarantee :) And we're proud to be the team you trust to keep your Kia running smoothly! Thanks for being our guest, and sharing your awesome feedback.

July 03, 2022

Fast service. Friendly staff. My concerns were fixed on time. I love this place. Would recommend to all my family and friends. More

by RALA2020
Recommend Dealer
Yes
Employees Worked With
Parts department is a, Evone Fisher, Steve LaMonaca
Jul 05, 2022 -

Scott Kia Of Springfield responded

Quick, reliable service with a smile is our promise :) And we're glad to hear our team delivered. Thanks for showing the Scott Team some love! We're grateful for your 5-star recommendation.

July 01, 2022

Chris was a amazing host for me kept me updated on my vehicle thank you! More

by sadiqruffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Jul 05, 2022 -

Scott Kia Of Springfield responded

Thank you for choosing Scott Kia! Our team is committed to quick, reliable service so you can get back on the road in no time. We appreciate the opportunity to earn your total satisfaction!

June 30, 2022

Steve LaMonaca is the best service manager I have ever worked with. The whole service staff is oustanding all the down the line. I have used the Scott Kia service department for many years and would not More

by Lindy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evone Fisher, Steve LaMonaca, Chris Southard, Jim Marquisette
Jul 05, 2022 -

Scott Kia Of Springfield responded

We're proud to be the team you trust to provide outstanding care for you and your vehicle. We appreciate your compliments, as well as your honest feedback. It's disappointing to learn you weren't as satisfied during your car-shopping experience. We'd be grateful to hear more about how we can make improvements for you. Thank you.

Jul 05, 2022 -

Lindy23 responded

I have been trying to set up an end of lease purchase for a month. I have sent two emails to Matt and have left at least four telephone messages. Paula Hopkins who was the finance person I used two months ago also sent him an email.

Jul 05, 2022 -

Scott Kia Of Springfield responded

Thank you, Constance. I've shared your concerns and contact info with our team leads, and we will be in touch with you shortly. I appreciate your patience!

June 30, 2022

It was a pleasure working with Jeff and his team. If you are considering purchasing a Kia, I would recommend Jeff and Scott Kia of Springfield. Thanks again! More

by Ronstrawn
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Jeff Belack
Jul 05, 2022 -

Scott Kia Of Springfield responded

The pleasure was all ours, Ron! Thank you for being our guest. We're so grateful for your 5-star compliments. And we're wishing you many happy miles in your new Kia :)

June 28, 2022

My service handler was wonderful very professional explained everything that was going on with my car even though I was just getting an inspection overall he was just great More

by buddleofjoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Jun 30, 2022 -

Scott Kia Of Springfield responded

Thanks for sharing your feedback! We appreciate you. Whether you're visiting for routine maintenance or major repairs, our team is committed to making your experience here smooth-sailing, so you can get back on the road quickly and safely :)

June 27, 2022

Excellent customer service. Efficient process. Friendly staff. They go above & beyond making sure you are informed. More

by CyndiF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike & John in Service., Hassan Arouh, Chris Southard, Maggie Keifer, Marci DeFeo
Jun 28, 2022 -

Scott Kia Of Springfield responded

Whether you're in for service or looking for a new car, we want you to feel confident choosing Scott Kia. For sure, our team is happy to go above and beyond to make sure you're satisfied! Thanks for being our guest, Cyndi. We appreciate you.

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