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Scott Kia Of Springfield

Springfield, PA

4.5
1,421 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,421 reviews

December 17, 2021

The communication with the service department overall was horrible. Trying to get someone to call you back was ridiculous. More

by ldcrws
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evone Fisher
Dec 21, 2021 -

Scott Kia Of Springfield responded

We apologize for the difficulties communicating with our team while your vehicle visited our service center. This is not representative of the standard of service we rely on to help us accomplish our mission. Clear and efficient communication shows we value your time, and is fundamental to a professional, thoughtful experience. While you did not receive our best on this occasion, our team is committed to learning from your feedback ways that we can improve your choice to do business with Scott Kia.

December 16, 2021

Scott Kia has been servicing my car for over 5 years. The service department has done a great job in repairs and simpler things like oil changes. They are courteous and inform you of what needs to be d More

by Blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bollinger
Dec 16, 2021 -

Scott Kia Of Springfield responded

Thank you so much for sharing your glowing review! Knowing that our friendly team and reliable service have earned your loyalty and 5-star feedback over the years is the greatest gift of all :) We're truly grateful for your support and we look forward to more opportunities to impress you in the future! Thank you again, we're wishing you and yours a wonderful holiday season!

December 15, 2021

Great service department, friendly and helpful. I travel s distance for service and it’s well worth it! More

by Not applicable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Benson
Dec 16, 2021 -

Scott Kia Of Springfield responded

Thank you for placing your trust in the Scott team! We're honored to be your trusted dealer and we look forward to every opportunity to earn your 5-star feedback. We appreciate your wonderful compliments for the team; thank you again!

December 15, 2021

We had a great experience with Scott KIA and Dante Paul most of all. He was very friendly and helpful in every way and made this an easy and pleasant experience. We are very happy with our new car and will More

by ziya72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Dante Paul
Dec 15, 2021 -

Scott Kia Of Springfield responded

Thank you so much for your 5-star recommendation, Ziya and Sienny! Our team loves going above and beyond to prove that shopping for your next car at Scott can be fun and stress-free. It was our pleasure to help you find the car of your dreams; enjoy every mile :)

December 15, 2021

We are always met with helpful & very capable service personnel. We are appreciative of a kind & friendly experience. More

by ROSIEGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Dec 16, 2021 -

Scott Kia Of Springfield responded

Service with a smile is the Scott guarantee! We're glad our friendly team ensured that your experience here was comfortable and convenient. Thank you so much for sharing your feedback; we appreciate you, Rosie!

December 14, 2021

Thanks Dante, you’re such an amazing personality. My wife and I enjoyed your service. More

by Iyere Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Paul
Dec 15, 2021 -

Scott Kia Of Springfield responded

Thank you for sharing your amazing 5-star review! Dante and the team are committed to making your car-shopping journey easy and fun so we're thrilled to hear that you enjoyed your experience. We appreciate you :)

December 13, 2021

When taking my vehicle in for service at Scott Kia Springfield, I am always met by very pleasant service employees. I am always shown where the waiting room where there are complimentary drinks and s More

by Cammie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bollinger
Dec 14, 2021 -

Scott Kia Of Springfield responded

Cammie, thank you for sharing your 5-star feedback! We're committed to creating a comfortable and convenient experience for our guests so it's wonderful to hear that our amenities and resources are satisfactory. We're happy to make you feel at home here :) We appreciate you!

December 11, 2021

Working with Dante was so amazing. I left the dealership and sat in my truck and thought this was hands down the best purchase experience EVER! He was patient, attentive and made sure my needs were honored More

by Francine Murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Paul
Dec 13, 2021 -

Scott Kia Of Springfield responded

Francine, thank you so much for sharing your feedback! We're so glad that your recent experience here was everything you hoped for and more; we strive to exceed your expectations and we're thrilled to hear that Dante and the team proved that to be true :) We're incredibly grateful for your 5-star review and recommendation! We appreciate you.

December 11, 2021

Professional staff members. Explains everything and anything. Very friendly staff! Always clean and great coffee More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh, Chris Southard
Dec 11, 2021 -

Debbie responded

I love my Kia Soul. Don’t mind getting work done there they are very thorough and precise

December 10, 2021

The best Dealership in my book. Everyone treats you like family. Very friendly and helpful and they make you feel at home. More

by Very Satisfied Customer.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Dec 10, 2021 -

Scott Kia Of Springfield responded

Your comfort is our priority! We are committed to providing thoughtful service that drives your dreams forward. We're so glad to hear that we made you feel at home during your recent visit here :) Knowing that you're happy brings us all the joy in the world. Thank you so much for sharing your 5-star review, we appreciate your lovely compliments!

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