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Scott Kia Of Springfield

Springfield, PA

4.5
1,425 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,425 reviews

December 22, 2021

Great customer service. Very clean great communication. Great customer service. Very clean great communication. Car Wash return in great condition and cleaned More

by queenvet00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Dec 23, 2021 -

Scott Kia Of Springfield responded

Thank you for sharing your 5-star feedback! We're so glad that our consistent communication and strong customer care could earn your satisfaction and trust in the Scott brand. We appreciate you :)

December 20, 2021

Working with Dante was an easy and friendly process. Buying a car is a very different process these days but he communicated via phone, email and text and made sure I was kept up to date on my car deliv More

by KLG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Dante Paul
Dec 21, 2021 -

Scott Kia Of Springfield responded

Thank YOU for giving us the opportunity to impress you and earn such wonderful feedback! Despite the industry-wide changes that have affected our dealership, our team is motivated by our mission to continue driving your dreams and life forward. We're thrilled that Dante proved our dedication with 5-star customer care :) Thank you again for sharing your review!

December 18, 2021

Best Dealership ever, I like coming here, they are always nice & professional. Very good customer service More

by mjtsr4066
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bollinger
Dec 20, 2021 -

Scott Kia Of Springfield responded

We appreciate your kind feedback for our team! We're so happy to be the dealer you can trust :) We look forward to welcoming you back in the future and earning more of your 5-star compliments. Thank you!

December 17, 2021

Clean, friendly, professional. I felt like everyone had an offbeat sense of humor which is a huge plus for me. More

by JLake1214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever was at the front desk was awesome, Paula Hopkins, Dante Paul
Dec 20, 2021 -

Scott Kia Of Springfield responded

Thank you so much for sharing your feedback! Friendly and professional service is the Scott guarantee; quirky humor's just an added bonus :) We're glad that our team could earn your 5 stars!

December 17, 2021

The communication with the service department overall was horrible. Trying to get someone to call you back was ridiculous. More

by ldcrws
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evone Fisher
Dec 21, 2021 -

Scott Kia Of Springfield responded

We apologize for the difficulties communicating with our team while your vehicle visited our service center. This is not representative of the standard of service we rely on to help us accomplish our mission. Clear and efficient communication shows we value your time, and is fundamental to a professional, thoughtful experience. While you did not receive our best on this occasion, our team is committed to learning from your feedback ways that we can improve your choice to do business with Scott Kia.

December 16, 2021

Scott Kia has been servicing my car for over 5 years. The service department has done a great job in repairs and simpler things like oil changes. They are courteous and inform you of what needs to be d More

by Blessed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bollinger
Dec 16, 2021 -

Scott Kia Of Springfield responded

Thank you so much for sharing your glowing review! Knowing that our friendly team and reliable service have earned your loyalty and 5-star feedback over the years is the greatest gift of all :) We're truly grateful for your support and we look forward to more opportunities to impress you in the future! Thank you again, we're wishing you and yours a wonderful holiday season!

December 15, 2021

Great service department, friendly and helpful. I travel s distance for service and it’s well worth it! More

by Not applicable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Benson
Dec 16, 2021 -

Scott Kia Of Springfield responded

Thank you for placing your trust in the Scott team! We're honored to be your trusted dealer and we look forward to every opportunity to earn your 5-star feedback. We appreciate your wonderful compliments for the team; thank you again!

December 15, 2021

We had a great experience with Scott KIA and Dante Paul most of all. He was very friendly and helpful in every way and made this an easy and pleasant experience. We are very happy with our new car and will More

by ziya72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Dante Paul
Dec 15, 2021 -

Scott Kia Of Springfield responded

Thank you so much for your 5-star recommendation, Ziya and Sienny! Our team loves going above and beyond to prove that shopping for your next car at Scott can be fun and stress-free. It was our pleasure to help you find the car of your dreams; enjoy every mile :)

December 15, 2021

We are always met with helpful & very capable service personnel. We are appreciative of a kind & friendly experience. More

by ROSIEGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Dec 16, 2021 -

Scott Kia Of Springfield responded

Service with a smile is the Scott guarantee! We're glad our friendly team ensured that your experience here was comfortable and convenient. Thank you so much for sharing your feedback; we appreciate you, Rosie!

December 14, 2021

Thanks Dante, you’re such an amazing personality. My wife and I enjoyed your service. More

by Iyere Andrew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Paul
Dec 15, 2021 -

Scott Kia Of Springfield responded

Thank you for sharing your amazing 5-star review! Dante and the team are committed to making your car-shopping journey easy and fun so we're thrilled to hear that you enjoyed your experience. We appreciate you :)

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