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Scott Kia Of Springfield

Springfield, PA

4.5
1,421 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,421 reviews

December 08, 2021

Chris service rep was great they really did a great job accommodating all my car issues More

by Tamarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Dec 09, 2021 -

Scott Kia Of Springfield responded

Thank you for sharing your feedback, Tamarra! Chris and our team are committed to getting you back on the road quickly and safely so we're thrilled our reliable service could earn your wonderful 5-star review! We appreciate you.

Dec 09, 2021 -

Tamarra responded

Your welcome great job Scott kia

December 08, 2021

Dante was great! He was very knowledgeable and helpful throughout the whole process. Even though the car I wanted was sold out he still helped me look into other options while listening to my needs and wa More

by Cristina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Paul, Carolyn Campbell
Dec 09, 2021 -

Scott Kia Of Springfield responded

Cristina, thank you for sharing your feedback with us! Despite the industry-wide inventory shortage, our team remains passionate about helping you find the car of your dreams. We're glad Dante's thoughtful and friendly service could earn your lovely compliments and 5-star recommendation. We look forward to working with you again in the future!

December 06, 2021

Had a great experience with Dante and the Scott Kia of Springfield team. Dante helped to work with me to get a deal that made sense and didn’t put undue pressure on to buy. Overall awesome experience that More

by mikegormley13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Dante Paul
Dec 07, 2021 -

Scott Kia Of Springfield responded

Mike, thank you for your 5-star recommendation! Our team strives to make sure all of your experiences at Scott are 'awesome' and fun so we're thrilled to hear that you enjoyed your car-shopping journey with us. We're glad we could help you find your dream car! Enjoy every mile :)

December 04, 2021

Bob B in service was nothing short of great! He tracked down a Problem others have been unable to solve for years. Even taking time on his day off. Thank you. More

by Johnnynoshots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bollinger
Dec 07, 2021 -

Scott Kia Of Springfield responded

Thank you for sharing your experience! We pride ourselves on providing thoughtful service that will help drive your life forward; we're so glad Bob's knowledge and expertise ensured your confidence in the Scott team. Our problem-solving experts are always happy to help :) Thank you again, we appreciate you!

December 02, 2021

The staff was very friendly and the waiting area was perfect for me to work while I waited for my car. More

by hp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Benson
Dec 03, 2021 -

Scott Kia Of Springfield responded

Hi, thank you for sharing your feedback with us! Our goal is to make your experience here convenient and worry-free; we offer great amenities like comfortable lounges and a coffee bar so you have can have the perfect space to sit back and relax or get some work done! We're so glad you felt the comfort and convenience that comes with choosing Scott for your vehicle's needs. Thank you for giving us the opportunity to 'wow' you!

December 01, 2021

KIA Springfield personnel are Friendly, and professional. The Springfield Location is convenient for me and I am pleased with the service department. More

by margcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evone Fisher, Mike Dowdell
Dec 02, 2021 -

Scott Kia Of Springfield responded

Friendly and professional is in the Scott name! We're glad our team's thoughtful service could earn your 5-star satisfaction; thank you so much for sharing your feedback! We look forward to helping you again in the future.

November 27, 2021

Dependable and experienced. Chris was great. Very friendly. I had a little wait before service was completed, but overall excellent service. More

by artwell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Nov 29, 2021 -

Scott Kia Of Springfield responded

Your comfort is our priority; we will gladly share our helpful and knowledgeable advice so you can rest easy knowing you and your vehicle are in good hands! We strive to build trust and loyalty through our thoughtfulness so we’re thrilled we’ve earned your 5-star review and recommendation. Thank you for sharing!

November 20, 2021

This is the first car I have purchased in 12 years and the entire staff at Scott Kia made the process smooth from start to finish! More

by ddirocco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fernandez, Kristen Rose, Dan McGrath
Nov 22, 2021 -

Scott Kia Of Springfield responded

Thank you for allowing our team to be a part of your car-shopping journey; it was truly our pleasure to help find the right car for you :) We are so grateful for your kind review and 5-star recommendation, thank you again! Congratulations on your new car, we wish you many happy miles!

November 19, 2021

You folks have serviced my car since I bought it in 2013 and that is why I keep coming back to keep it running as it was brand new. THANKS TO ALL YOU FOLKS More

by Gerald Woolf
Customer Service
Recommend Dealer
Yes
Employees Worked With
MARK HUTCHINSON thanks, Melvin Santana
Nov 22, 2021 -

Scott Kia Of Springfield responded

Thank YOU, Gerald! We’re truly honored to be your trusted dealer and we will continue to go above and beyond to provide such excellent service for you during your visits here. We appreciate you and your support and we look forward to welcoming you back with our friendliest smiles :)

November 18, 2021

Always excellent… Good customer service… Nice place to wait… Kind and friendly employees.Like the newspapers magazines and coffee and snacks. More

by bakagen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin, Jeff Belack
Nov 22, 2021 -

Scott Kia Of Springfield responded

Hi, thank you for sharing your experience with us! Our team is passionate about creating a stress-free environment for our guests so we’re ecstatic that you found comfort in our amenities and services. We’re so thankful for your lovely compliments for our team; thank you again!!

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