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Scott Kia Of Springfield

Springfield, PA

4.5
1,425 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,425 reviews

December 13, 2021

When taking my vehicle in for service at Scott Kia Springfield, I am always met by very pleasant service employees. I am always shown where the waiting room where there are complimentary drinks and s More

by Cammie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bollinger
Dec 14, 2021 -

Scott Kia Of Springfield responded

Cammie, thank you for sharing your 5-star feedback! We're committed to creating a comfortable and convenient experience for our guests so it's wonderful to hear that our amenities and resources are satisfactory. We're happy to make you feel at home here :) We appreciate you!

December 11, 2021

Working with Dante was so amazing. I left the dealership and sat in my truck and thought this was hands down the best purchase experience EVER! He was patient, attentive and made sure my needs were honored More

by Francine Murphy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Paul
Dec 13, 2021 -

Scott Kia Of Springfield responded

Francine, thank you so much for sharing your feedback! We're so glad that your recent experience here was everything you hoped for and more; we strive to exceed your expectations and we're thrilled to hear that Dante and the team proved that to be true :) We're incredibly grateful for your 5-star review and recommendation! We appreciate you.

December 11, 2021

Professional staff members. Explains everything and anything. Very friendly staff! Always clean and great coffee More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh, Chris Southard
Dec 11, 2021 -

Debbie responded

I love my Kia Soul. Don’t mind getting work done there they are very thorough and precise

December 10, 2021

The best Dealership in my book. Everyone treats you like family. Very friendly and helpful and they make you feel at home. More

by Very Satisfied Customer.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Dec 10, 2021 -

Scott Kia Of Springfield responded

Your comfort is our priority! We are committed to providing thoughtful service that drives your dreams forward. We're so glad to hear that we made you feel at home during your recent visit here :) Knowing that you're happy brings us all the joy in the world. Thank you so much for sharing your 5-star review, we appreciate your lovely compliments!

December 08, 2021

Chris service rep was great they really did a great job accommodating all my car issues More

by Tamarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Dec 09, 2021 -

Scott Kia Of Springfield responded

Thank you for sharing your feedback, Tamarra! Chris and our team are committed to getting you back on the road quickly and safely so we're thrilled our reliable service could earn your wonderful 5-star review! We appreciate you.

Dec 09, 2021 -

Tamarra responded

Your welcome great job Scott kia

December 08, 2021

Dante was great! He was very knowledgeable and helpful throughout the whole process. Even though the car I wanted was sold out he still helped me look into other options while listening to my needs and wa More

by Cristina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante Paul, Carolyn Campbell
Dec 09, 2021 -

Scott Kia Of Springfield responded

Cristina, thank you for sharing your feedback with us! Despite the industry-wide inventory shortage, our team remains passionate about helping you find the car of your dreams. We're glad Dante's thoughtful and friendly service could earn your lovely compliments and 5-star recommendation. We look forward to working with you again in the future!

December 06, 2021

Had a great experience with Dante and the Scott Kia of Springfield team. Dante helped to work with me to get a deal that made sense and didn’t put undue pressure on to buy. Overall awesome experience that More

by mikegormley13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Dante Paul
Dec 07, 2021 -

Scott Kia Of Springfield responded

Mike, thank you for your 5-star recommendation! Our team strives to make sure all of your experiences at Scott are 'awesome' and fun so we're thrilled to hear that you enjoyed your car-shopping journey with us. We're glad we could help you find your dream car! Enjoy every mile :)

December 04, 2021

Bob B in service was nothing short of great! He tracked down a Problem others have been unable to solve for years. Even taking time on his day off. Thank you. More

by Johnnynoshots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Bollinger
Dec 07, 2021 -

Scott Kia Of Springfield responded

Thank you for sharing your experience! We pride ourselves on providing thoughtful service that will help drive your life forward; we're so glad Bob's knowledge and expertise ensured your confidence in the Scott team. Our problem-solving experts are always happy to help :) Thank you again, we appreciate you!

December 02, 2021

The staff was very friendly and the waiting area was perfect for me to work while I waited for my car. More

by hp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Benson
Dec 03, 2021 -

Scott Kia Of Springfield responded

Hi, thank you for sharing your feedback with us! Our goal is to make your experience here convenient and worry-free; we offer great amenities like comfortable lounges and a coffee bar so you have can have the perfect space to sit back and relax or get some work done! We're so glad you felt the comfort and convenience that comes with choosing Scott for your vehicle's needs. Thank you for giving us the opportunity to 'wow' you!

December 01, 2021

KIA Springfield personnel are Friendly, and professional. The Springfield Location is convenient for me and I am pleased with the service department. More

by margcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evone Fisher, Mike Dowdell
Dec 02, 2021 -

Scott Kia Of Springfield responded

Friendly and professional is in the Scott name! We're glad our team's thoughtful service could earn your 5-star satisfaction; thank you so much for sharing your feedback! We look forward to helping you again in the future.

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