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Scott Kia Of Springfield

Springfield, PA

4.6
1,419 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,419 reviews

May 18, 2021

I was pleased with the quick service. The salesman understood what I was looking for . He accommodated my needs and gave me options to consider. I would have liked to negotiate better. I felt I got th More

by DM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante, Hassan Arouh, Kristen Rose
May 26, 2021 -

Scott Kia Of Springfield responded

Thank you for sharing feedback about your recent purchase with Scott Kia! We value your time and hope to make your car shopping as easy and personal as possible. Thanks for allowing us to earn your solid recommendation, and happy driving!

May 17, 2021

Kia was very friendly and professional. Tiffany Hall was very sweet and very helpful, and she was also very patience with us making a decision. More

by JJohnson-Shell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Tiffany Hall, Dave Briel, Jordan Allen
May 17, 2021 -

JJohnson-Shell responded

Thank you Tiffany & The Scott Family Family for working with us! We love our new car and God Bless you all!

May 15, 2021

We really like our salesman Emmanuel Williams he was knowledgeable about the car we bought. Easy to work with and the dealership had a good inventory to view. More

by Culfaddacottacottage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Emmanuel Williams
May 24, 2021 -

Scott Kia Of Springfield responded

We appreciate your review! Thanks for sharing how working with Emmanuel and Kristen made your experience as simple as we promise. Enjoy every mile in your new Kia :)

May 15, 2021

Fantastic experience end to end with Dan and the Scott Kia team. I did the entire experience virtual until pickup which was very professional. Thanks Dan! More

by Whywhywgy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Hopkins, Dan McGrath
May 24, 2021 -

Scott Kia Of Springfield responded

Thanks for sharing your review! We love to hear about your experience utilizing some of the thoughtful changes we've made to ensure comfortable and easy shopping for everyone. Kudos to Dan for helping you feel the difference here at Scott Kia. Happy driving :)

May 14, 2021

They aren't very interested in selling you a new car for 50k unless you buy a mandatory protection package for almost 4 grand. Good thing there are plenty of other dealers who will. Never doing business wit More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Hall
Jun 01, 2021 -

Scott Kia Of Springfield responded

Hi Alex, we are sorry to hear that you had this experience. Many of our guests find great value in the Scott protection package for their vehicle investment. We appreciate the feedback you've provided that Tiffany was a friendly and helpful product consultant. It is regrettable we could not come to an agreement, and we wish you well in your vehicle search.

May 14, 2021

Best car buying experience I ever had. The service was fast , friendly and efficient. Paperwork was all organized and ready without an all day experience. I would highly recommend!!! More

by Kia22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hrehocik, Paula Hopkins
May 24, 2021 -

Scott Kia Of Springfield responded

Wow, we are thrilled to hear your recent visit to Scott Kia has earned your "best-ever" compliment!! Thoughtful service means we value your time, and your recommendation means the world to our team!

May 13, 2021

Sales person Robia was excellent and knew her stuff. She got answers promptly and made sure we were happy. We had roof rails installed and they were very quick and easy in terms of turn around time. More

by Mike B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robia Comer
May 24, 2021 -

Scott Kia Of Springfield responded

We're so glad to hear you're 5-star satisfied. Thanks to Robia for commitment to our mission - thoughtful service that earns your excellent feedback. We appreciate you!

May 03, 2021

Jeff Belack & all of the members of the The Scott KIA Team just provided us with the most pleasant & professional example of excellent customer service that we have ever experienced. A co-worker of ours More

by Kay&StewPittenger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Belack, Paula Hopkins
May 05, 2021 -

Scott Kia Of Springfield responded

Hi Kay and Stew, wow, thank you so much for sharing your story - we are blown away by your compliments! Kudos to Jeff, Paula, and the team for earning your complete 5-star satisfaction. That's our commitment to thoughtful service in action, and we're so glad you can feel the difference here at Scott. Enjoy every mile in your beautiful new Sorento! And big thanks to your coworker for their confident recommendation :)

April 03, 2021

My wife and I really enjoyed working with Hassan he’s a man of his word. We agreed on a price over the phone I came in signed the papers with no Dealership hassle. Drove off with a beautiful Kia Sorrento More

by paulgall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh
May 05, 2021 -

Scott Kia Of Springfield responded

It sounds like transparency and convenience are important to you, Paul so we're glad to hear that Hassan made your car shopping easy. It's all part of thoughtful service, and showing we appreciate you and value your time. Thanks so much for choosing Scott Kia, and congratulations on your family's gorgeous new Sorento!

April 03, 2021

Scott Kia Of Springfield was absolutely the best service! Jeff was the right person to go to for a car and i couldn’t be happier! More

by hillresse21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Belack, Paula Hopkins
May 05, 2021 -

Scott Kia Of Springfield responded

We're thrilled to receive your feedback! Thank you for sharing how Jeff and Paula made your car shopping a 5-star success. Wishing you congratulations and many happy miles ahead :)

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