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Scott Kia Of Springfield

Springfield, PA

4.5
1,426 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,426 reviews

May 15, 2021

We really like our salesman Emmanuel Williams he was knowledgeable about the car we bought. Easy to work with and the dealership had a good inventory to view. More

by Culfaddacottacottage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Emmanuel Williams
May 24, 2021 -

Scott Kia Of Springfield responded

We appreciate your review! Thanks for sharing how working with Emmanuel and Kristen made your experience as simple as we promise. Enjoy every mile in your new Kia :)

May 14, 2021

They aren't very interested in selling you a new car for 50k unless you buy a mandatory protection package for almost 4 grand. Good thing there are plenty of other dealers who will. Never doing business wit More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tiffany Hall
Jun 01, 2021 -

Scott Kia Of Springfield responded

Hi Alex, we are sorry to hear that you had this experience. Many of our guests find great value in the Scott protection package for their vehicle investment. We appreciate the feedback you've provided that Tiffany was a friendly and helpful product consultant. It is regrettable we could not come to an agreement, and we wish you well in your vehicle search.

May 14, 2021

Best car buying experience I ever had. The service was fast , friendly and efficient. Paperwork was all organized and ready without an all day experience. I would highly recommend!!! More

by Kia22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Hrehocik, Paula Hopkins
May 24, 2021 -

Scott Kia Of Springfield responded

Wow, we are thrilled to hear your recent visit to Scott Kia has earned your "best-ever" compliment!! Thoughtful service means we value your time, and your recommendation means the world to our team!

May 13, 2021

Sales person Robia was excellent and knew her stuff. She got answers promptly and made sure we were happy. We had roof rails installed and they were very quick and easy in terms of turn around time. More

by Mike B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robia Comer
May 24, 2021 -

Scott Kia Of Springfield responded

We're so glad to hear you're 5-star satisfied. Thanks to Robia for commitment to our mission - thoughtful service that earns your excellent feedback. We appreciate you!

May 03, 2021

Jeff Belack & all of the members of the The Scott KIA Team just provided us with the most pleasant & professional example of excellent customer service that we have ever experienced. A co-worker of ours More

by Kay&StewPittenger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Belack, Paula Hopkins
May 05, 2021 -

Scott Kia Of Springfield responded

Hi Kay and Stew, wow, thank you so much for sharing your story - we are blown away by your compliments! Kudos to Jeff, Paula, and the team for earning your complete 5-star satisfaction. That's our commitment to thoughtful service in action, and we're so glad you can feel the difference here at Scott. Enjoy every mile in your beautiful new Sorento! And big thanks to your coworker for their confident recommendation :)

April 03, 2021

My wife and I really enjoyed working with Hassan he’s a man of his word. We agreed on a price over the phone I came in signed the papers with no Dealership hassle. Drove off with a beautiful Kia Sorrento More

by paulgall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh
May 05, 2021 -

Scott Kia Of Springfield responded

It sounds like transparency and convenience are important to you, Paul so we're glad to hear that Hassan made your car shopping easy. It's all part of thoughtful service, and showing we appreciate you and value your time. Thanks so much for choosing Scott Kia, and congratulations on your family's gorgeous new Sorento!

April 03, 2021

Scott Kia Of Springfield was absolutely the best service! Jeff was the right person to go to for a car and i couldn’t be happier! More

by hillresse21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Belack, Paula Hopkins
May 05, 2021 -

Scott Kia Of Springfield responded

We're thrilled to receive your feedback! Thank you for sharing how Jeff and Paula made your car shopping a 5-star success. Wishing you congratulations and many happy miles ahead :)

March 29, 2021

Hassan was extremely professional and helpful when he helped me find my new lease. I leased my last KIA 3 years ago from him and I have no doubt I will be using him in the future. More

by Joewalker605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hassan Arouh
Mar 29, 2021 -

Scott Kia Of Springfield responded

Hi Joe, thanks for sharing your Kia lease experiences with us! It's exciting to hear that Hassan has earned your complete satisfaction and our opportunity to welcome you back. Wishing you many happy miles, 'til we see you again!

March 22, 2021

Chris Southard gave me and my Wife great service. Guys like him makes wait time feel like no time. Very nice person and very understanding great Job More

by caw31t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Southard, Chuck Simpson, Ed Dondici, Melvin Santana, Evone Fisher, Steve LaMonaca
Mar 24, 2021 -

Scott Kia Of Springfield responded

Excellent, thank you for sharing your compliments for Chris! Our commitment to thoughtful service means we value your time, comfort, and convenience when you're our guest. No doubt, your feedback will make our team's day :)

February 22, 2021

Friendly and courteous sales people, nice showroom and good dealer reputation. No pressure and very fair prices! Very easy to work with on all aspects. Thank you! More

by FXS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Hopkins, Tiffany Hall, Dave Briel
Feb 24, 2021 -

Scott Kia Of Springfield responded

Awesome to hear! We are committed to thoughtful, professional service so your car shopping is a smooth sailing success... and we're glad you agree. Congratulations on your new Kia :) Thank you for sharing your 5-star compliments for our team at Scott; it's our pleasure to welcome you!

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