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Scott Kia Of Springfield

Springfield, PA

4.5
1,425 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,425 reviews

August 18, 2020

I appreciated the detailed and practical explanations on the different models and then answering my numerous questions with patience. Hassan knew his models. Thank you. More

by fran.marinaro
Recommend Dealer
Yes
Employees Worked With
Receptionist., Melvin Santana, Hassan Arouh, Mike Dowdell, Paula Hopkins, Tiffany Hall
Aug 27, 2020 -

Scott Kia Of Springfield responded

Hi Fran, it is our pleasure to answer your questions and give you all the information you need to make your best choice. It sounds like the whole team worked together to create moments of satisfaction for you, and we hope you're loving every mile in your gorgeous new Kia Seltos :) Kudos to Hassan for his incredible product knowledge and professional service!

August 17, 2020

Emmanuel is the consummate professional in every sense. Truly a pleasure to be around. We came in roughly one hour before closing (on a Saturday night), and Emmanuel took the time out - without rushing us More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Williams
Aug 18, 2020 -

Scott Kia Of Springfield responded

Hi Dave, thanks for sharing your story! It's paramount to us that you are satisfied with your experience at Scott, and we love to hear how Emmanuel created each moment with thoughtful service to your needs. Thank you for choosing us! It's our pleasure to spend time making sure we get it right, and kudos to Emmanuel for his professionalism and patience. Congratulations on your new Kia!!

August 16, 2020

Emmanuel was great to work with. Whenever you had any concerns he was right there for you. If he didn't know he would find out. That's what i loved about Emmanuel. He will do whatever is in his power to More

by Talishahawkes84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Hopkins, Emmanuel Williams
Aug 17, 2020 -

Scott Kia Of Springfield responded

Hi Talisha, thank you for being our guest and for sharing what you loved about working with Emmanuel at Scott Kia! We're thrilled to hear that he earned your 5-star satisfaction while helping you find the perfect next vehicle for you. Congratulations!

August 14, 2020

AMAZING is the only word I have for this dealership. Everyone involved in my purchase was understanding, very gentle after my first car was totaled and allowe More

by LBC123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Hopkins, Dan McGrath
Aug 17, 2020 -

Scott Kia Of Springfield responded

The only word we have for you is, GRATEFUL! We're feeling so thankful you're okay, thankful for your choice to visit us again, and thankful for the kind words you've shared about our team. We love that Dan & Paula earned your 5-star trust and satisfaction through professional and thoughtful service to your vehicle needs. Congratulations on your awesome decision and happy driving!

August 11, 2020

Great sales and service It is a pleasure to buy or service a car at this dealership. They are very professional from the top to the front line employees. More

by Christopher Mattox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdell, Steve LaMonaca
Aug 12, 2020 -

Scott Kia Of Springfield responded

Thank you, Christopher - your 5-star feedback means so much to us! The entire Scott team service one mission - to create professional and thoughtful moments that drive your dream of a new vehicle - and we're so excited that it shows :) Enjoy every mile in your 2020 Kia Sorento!

August 11, 2020

Sales.representatives were extremely well executed and personally were pleasant along with being attentive to meet all my needs. All in all I was more than satisfied More

by Mdelores99
Recommend Dealer
Yes
Employees Worked With
Jason Reitelbach, Mike Dowdell, Steve LaMonaca, Paula Hopkins, Dan McGrath, Dave Briel
Aug 12, 2020 -

Scott Kia Of Springfield responded

The team is thrilled that we've officially earned your 5-star satisfaction - that's always our goal! Congratulations on your new Kia and enjoy the road ahead :)

August 10, 2020

The entire shopping experience was very easy and hassle free. I had meant to buy a used car because I didn’t think my credit was good enough for a new one, but they worked with me to get me approved. I’m v More

by nicholasgeisler90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Belack
Aug 11, 2020 -

Scott Kia Of Springfield responded

Congratulations on your new Kia Niro, Nicholas - what a sweet surprise! We are thrilled that your car shopping visit had an awesome ending and we so appreciate your 5-star recommendation of our team at Scott :)

August 09, 2020

They helped me buy my first car even when I was having trouble finding a car in my range they gave me alternatives that fit my budget and I eventually settled and bought my new car. More

by kaylak5408
Recommend Dealer
Yes
Employees Worked With
Mike Dowdell, Emmanuel Williams
Aug 11, 2020 -

Scott Kia Of Springfield responded

Congratulations! Thank you for sharing this exciting milestone with our team :) We are committed to earning your satisfaction and making sure you drive away with a smile!

August 06, 2020

Scott is very clean and we felt safe in there. The receptionist was very friendly and pleasant. Our salesman, Eric was very good in explaining the process and we left with our new Kia Soul. Eric is t More

by Barbk1947
Recommend Dealer
Yes
Employees Worked With
Eric Suplee, Paula Hopkins
Aug 11, 2020 -

Scott Kia Of Springfield responded

Congratulations on your family's awesome new Kia Soul! We appreciate the kind feedback you've shared about your experience with Eric and the team. It means a lot to us that you noticed the thoughtful ways we're prioritizing wellness during your visit. Thanks for being our guests!

August 06, 2020

I just bought a new Kia and so far everybody has been very very nice to me very helpful and above and beyond the Call of Duty that's why I put my car there More

by contro61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Reitelbach, Chuck Simpson, Kristen Rose, Dave Briel
Aug 12, 2020 -

Scott Kia Of Springfield responded

We're so glad to hear that you enjoyed your experience with the team at Scott Kia! Congratulations on your new Kia. We are here to help with all your vehicle needs, now and always :)

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