Scott Kia Of Springfield

Jeff was amazing throughout the whole process of my purchase and very informative about everything I needed to know. Very happy with my purchase. Thank you purchase and very informative about everything I needed to know. Very happy with my purchase. Thank you More

My wife and I contacted Hassan early Monday morning about trading in our Kia Soul which we had purchased from him the year prior. We had a need for a larger vehicle, and Hassan was wonderful to work with as trading in our Kia Soul which we had purchased from him the year prior. We had a need for a larger vehicle, and Hassan was wonderful to work with as he had been on our prior purchase. We came in at 7pm for an appointment, got to see the car, check it out fully, then we were sent to Kristen to do the paperwork. Kristen was ready for us when we went to her office, we went over everything, signed all our paperwork, and left with our new car. We are very happy and look forward to many trips and our cross country move later this year. We will miss your excellent customer service when we move. More

First rate sales team. Kudos to Ed, Jeff & Kristin for making our vehicle purchase a pleasant experience. All we’re very helpful and informative. 👍 Will recommend to family & Friends. making our vehicle purchase a pleasant experience. All we’re very helpful and informative. 👍 Will recommend to family & Friends. More

I was so pleased with Dan at Scott Kia that I returned two months later to buy my second car. Dan was able to meet my price, no haggling, no hassles, kept in contact with me via text, and I walked in and two months later to buy my second car. Dan was able to meet my price, no haggling, no hassles, kept in contact with me via text, and I walked in and out of the dealership in less than 1.5 hours. Thanks Scott Kia for making a stressful purchase so easy! More

Fabulous customer service, definitely wants to do anything possible to make a buyer happy, smooth and friendly transaction, above and beyond accommodating, highly recommended using this dealer for yo anything possible to make a buyer happy, smooth and friendly transaction, above and beyond accommodating, highly recommended using this dealer for your next car! More

The whole experience was a dream My lease was coming to an end, and after going back and forth with the dealership I leased from, and having them add $1000 to my contracted buyout pri My lease was coming to an end, and after going back and forth with the dealership I leased from, and having them add $1000 to my contracted buyout price because Gov. Wolf said they could in the middle of the covid-19 crisis, I searched out another dealership to work with. I checked out the Better Business Bureau and my original dealership was rated D-, Scott Kia was rated A+! I was connected with Tiffany H. who took the time to listen to my concerns and what I felt I could afford. She provided me with a variety of options, both lease and purchase, that might fit my budget. This was all online which allowed me to take my time and go over each option. When I told Tiffany I have to take some time to think it over, there was no pressure to get a deal done that day. She was very gracious and understanding. My initial plan was to buyout my lease and keep the car. Because of Tiffany's knowledge and patience, and the wonderful financing she found for me which allowed me to take the cash back rebate from Kia, I purchased a brand new Kia Soul and I couldn't be happier! Things I learned from this experience: 1) I will never lease again. 2) I will do my research on dealerships prior to doing business with them. 3) I really enjoyed the online shopping experience (Kia's Express Purchase). Even Paula in the finance department was wonderful. I usually hate that part of the sale, but she made it very pleasant. I would definitely recommend Scott Kia if you are looking for a new Kia! Thank you Tiffany and Paula for a truly enjoyable car buying experience! More

My first car buying experience Walking into a dealership I didn't know what to expect. Jeff was extremely friendly and personable from the start. At first, I felt a little discourag Walking into a dealership I didn't know what to expect. Jeff was extremely friendly and personable from the start. At first, I felt a little discouraged because I didn't understand the process. My grandfather accompanied me for support. It made me feel better that he and Jeff could communicate when I didn't know what the heck they were talking about. When it came to finances, Kristen walked me through with speed and accuracy. I did not feel rushed! I felt she really knew what she was talking about. Answering any and all of my questions with such ease. Which in turn made me relaxed and comfortable. Within the first week I noticed a couple issues with the car. Jeff made it his priority to get my car fixed. Jim in the service department was extremely pleasant and helpful! I could feel his smile underneath the mask, ready to help. Driving from an hour away I felt the need to leave this review. Its not everyday you get the tenacity, patience and kindness shown in these employees! More

There is never any pressure and the sales department tries to find you the best car to meet your needs. I have been coming to Kia for a long time and appreciate the professionalism. tries to find you the best car to meet your needs. I have been coming to Kia for a long time and appreciate the professionalism. More

Tom&Eric we’re both wonderful to work with! Times are weird & they made buying a car during a pandemic easy! They always responded to my emails instantly covering all of our questions. We had all paperwo weird & they made buying a car during a pandemic easy! They always responded to my emails instantly covering all of our questions. We had all paperwork done and walked out with our new car under an hour! Love my telluride More