Back

Scott Kia Of Springfield

Springfield, PA

4.5
1,421 Reviews

321 Baltimore Pike

Springfield, PA

19064

Directions

By Type

Showing 1,421 reviews

March 07, 2020

The service I received at Springfield Kia is beyond extravagant. If I had the option to choose a different dealership I wouldn’t. Kia Springfield is the best. Hassan Arouh went over and above to make s More

by Dahseim Henry
Recommend Dealer
Yes
Employees Worked With
Jason Reitelbach, Ed Dondici, Hassan Arouh, Kristen Rose, Evone Fisher
Mar 20, 2020 -

Scott Kia Of Springfield responded

Thank you for sharing your 5-star feedback, Dahseim! We love to hear that the team treated you so great, you won't be choosing another dealer anytime soon :) Congratulations on the best deal on an awesome Kia Forte!

March 05, 2020

Scott Kia made it so easy after my car was totaled in an accident — hassle free, no haggling, and genuine sales people! I would go back in a flash! More

by cataldophilly
Recommend Dealer
Yes
Employees Worked With
Keith Williams, Daniel Hrehocik
Mar 20, 2020 -

Scott Kia Of Springfield responded

Thank you for choosing Scott Kia and allowing our team to make the unexpected need for your next vehicle to be a comfortable and enjoyable process! We're so glad you're okay, and we look forward to welcoming you back for any future vehicle needs - hopefully on your own terms, of course :)

March 05, 2020

Scott Kia Springfield is an awesome dealership. Tiffany our sales person was wonderful, knowledgeable and gave us no pressure to buy our second vehicle here. More

by Konar4
Recommend Dealer
Yes
Employees Worked With
John in service is a new employee and did a great job helping me to get service on my 2107 Kia Niro , Ed Dondici, Melvin Santana, Paula Hopkins, Tiffany Hall
Mar 20, 2020 -

Scott Kia Of Springfield responded

Welcome back and thank you for again placing your trust in our team! We love hearing the ways Tiffany made your shopping easy and we know our service team also truly appreciates your kind words about their attention to your vehicle needs :)

March 05, 2020

Been getting my cars from here & dealing with Chuck for years. I'll never got anywhere else. Awesome customer service & he'll do whatever he has to, to get you what you want. I love it here. More

by ChrissieP106
Recommend Dealer
Yes
Employees Worked With
Chuck Simpson, Kristen Rose
Mar 20, 2020 -

Scott Kia Of Springfield responded

Hi Chrissie, we really appreciate your 5-star compliments, and we know Chuck does too! It means a lot to us that you choose Scott Kia, and that's why we work to earn your satisfaction at every visit - we never take your decision to return for granted. Congratulations on your most recent new Kia purchase!

March 05, 2020

I already had a 2009 kia and I was very comfortable with that car because I decided to continue with the same brand , I am very happy with the purchase and the good treatment of Eric that helped mea lot get More

by moisesalcedo
Recommend Dealer
Yes
Employees Worked With
Eric Suplee
Mar 20, 2020 -

Scott Kia Of Springfield responded

Hi Moises, thank you for your loyalty to the Kia brand! We love sharing our knowledge of and passion for the impressive line up of quality vehicles we have to offer. It's awesome of you to share 5-star recognition for Eric and his hard work to make sure your vehicle needs were completely satisfied :)

March 02, 2020

I would give negative stars if that was an option. Horrible experience. I had a deal with a salesman on Wednesday. He told me to come back Saturday to sign the papers and pick up the car. When I a More

by Julie
Recommend Dealer
No
Employees Worked With
Keith Williams
Mar 03, 2020 -

Scott Kia Of Springfield responded

Hi Julie, we are sorry to learn of your dissatisfaction. After reviewing the communications with your sales representative, it seems that your interest in different vehicles at different trim levels was discussed over the course of about a month prior to and during your visit. Indeed, there are many factors that go into the final details of a deal, including programs available from Kia over a period of time, and it's our job to clearly and effectively communicate all these variables for your understanding. Management did offer a solution that most closely fit your request, based on a firm list of "must-have" features and budgetary desires. We understand your frustration, and the unfortunate truth is that you did not find your next car and we could not succeed in earning your business, therefore, we both end up disappointed.

February 26, 2020

Seventy-four and surprised! I am seventy-four years old and have purchased over fifty, yes fifty, cars in my lifetime. In addition to the new Kia Sorento, shared with my wife,, I More

by rlafash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Rose, Eric Suplee, Steve LaMonaca
Feb 26, 2020 -

Scott Kia Of Springfield responded

Thank you for sharing your lovely feedback. It is awesome to hear from a car enthusiast and seasoned purchasing professional such as yourself... and it is our pleasure to surprise and delight! We're thrilled to hear that Eric and the team at Scott Kia provided professional and thoughtful service to earn your complete satisfaction. We truly appreciate you mentioning how we worked with you regarding your concern. As an organization, we're guided by integrity as one of our founding core vales, and that makes it easy to do the right thing. Congratulations and happy driving in your family's new Kia Sorento!

February 26, 2020

Great Staff While trading in my Lease and got a new one, My husband also got a car (financed) and they gave us a great deal on it! It was not complicated and got More

by KPicciotti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Santana, Dan McGrath
Feb 26, 2020 -

Scott Kia Of Springfield responded

Excellent feedback, thank you for sharing! We love to hear that our team, from sales to service, helps satisfy all your family's vehicle needs. Congratulations on two awesome new vehicles and thank you for being our guest at Scott Kia!

February 26, 2020

Great service! Friendly and no pressure to buy. I would recommend Dan to anyone looking to buy a vehicle.. definitely getting our next car from Kia of Springfield More

by Kadelsjx
Recommend Dealer
Yes
Employees Worked With
Dan McGrath
Feb 26, 2020 -

Scott Kia Of Springfield responded

Thank you for choosing Scott Kia, and sharing your 5-star recommendation. Kudos to Dan for earning our opportunity to welcome you back for future vehicle needs. Until then, enjoy every mile in your awesome new Kia!

February 20, 2020

The best experience I ever had buying a car. Tiffany listens and helps you through all aspects of buying a car. Paula is great, too. They make buying a car fun! More

by PatS
Recommend Dealer
Yes
Employees Worked With
Paula Hopkins, Tiffany Hall
Feb 24, 2020 -

Scott Kia Of Springfield responded

Hi Pat, we love to hear that you had a blast with our team choosing your new Kia! Tiffany and Paula have a big passion for helping people drive away with a smile and we're so glad you visited our showroom to give us that opportunity. Thank you for being our guest. Enjoy every mile and come see us again!

...
78
...