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Scott Robinson Chrysler Dodge Jeep RAM - Service Center

Torrance, CA

3.7
390 Reviews

390 Reviews of Scott Robinson Chrysler Dodge Jeep RAM - Service Center

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September 07, 2018

Oil Change My oil change was done in a timely manner and I received updates. David was very helpful, I really appreciate the help with my Jeep. More

by beckycornejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sanchez
Sep 09, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this review. We are pleased to hear that David was able to provide an efficient and overall positive experience. Sincerely, John P. | Marketing Director

August 31, 2018

great experience Was very satisfied after the return of our vehicles service attendant was nice and very attentive to all our needs. We will be continuing to use Scott More

by artymcfly99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Perez, Joel Nelson, Ernesto "Jose" Ramirez, Dong Shin
Sep 02, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, John P. | Marketing Director

August 19, 2018

Oil change Excellent customer service by Norma who had my car ready in no time. I tried using rewards points from my Jeep credit card but the staff / cashier was More

by SReynaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma
Aug 19, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, John P. | Marketing Director

August 19, 2018

Oil change Confidering this was Saturday, and I did not have an appointment, I was still received and given a two hour wait for my trucks oil change. It took les More

by REA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Aug 19, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, John P. | Marketing Director

August 15, 2018

Reddie The service at the dealership so far has been good. There are minor things that would help make my wife happier, but all in all, it has been a happy r More

by reddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi, David Sanchez
Aug 16, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, John P. | Marketing Director

August 14, 2018

An amazing dealership experience! From the sales team to finance to needing your car service, it makes car buying/servicing easy. Definitely will be back for service and my next car! More

by Crzycanuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeime in service, Joel Nelson, Jose Murcia
Aug 14, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, John P. | Marketing Director

August 11, 2018

Great Service The service staff were very friendly and helpful. I had an appointment and the work was started immediately and completed in less time than what was q More

by Cd822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma, Leslie, Steve Posner, Edgar Garcia
Aug 12, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, John P. | Marketing Director

August 07, 2018

Professional Service Very Modern establishment wonderful customer waiting area very nice amenities coffee bar water etc. friendly staff I really appreciate Cesar in servi More

by Hairguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Azar, Tony Dismuke, Cesar Arizmendi
Aug 07, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We appreciate your marvelous feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, John P. | Marketing Director

August 07, 2018

Great service! Always bring in my Grand Cherokee for maintenance. David is my go to guy! Great customer service with out a doubt. Thank you so much for always taking More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Ruvira, David Sanchez
Aug 07, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Wendy, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, John P. | Marketing Director

August 07, 2018

fast and convenient a bit pricey but you get what you pay for here usually prefer to work with Cesar but he wasnt around when I was there, Norma was great! Edit: I More

by cqs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma
Aug 08, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, John P. | Marketing Director

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