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Scott Robinson Chrysler Dodge Jeep RAM - Service Center

Torrance, CA

3.7
390 Reviews

390 Reviews of Scott Robinson Chrysler Dodge Jeep RAM - Service Center

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August 06, 2018

Complete Satisfaction My Customer Service Rep. is Cesar Arizmendi whom I request each time I come for service if he's not there I reschedule. Cesar is very professional, po More

by Gayle0319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Aug 07, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Gayle, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Scott Robinson Chrysler Dodge Jeep RAM's Service Department. Sincerely, John P. | Marketing Director

August 06, 2018

Great, quick service Leslie was a great service advisor! Service was completed quickly and as expected. I'll be bringing my jeep back to Scott Robinson next time it need More

by jeremy82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie
Aug 07, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the feedback, Jeremy! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, John P. | Marketing Director

August 04, 2018

Very helpfull The young lady that help me was incredible she knew I had to work at the hospital across the street she got my car in and out in 3 hours More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Balderas
Aug 05, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We appreciate your kind words about our service team. Thank you for choosing Scott Robinson Chrysler Dodge Jeep RAM for your vehicle needs! Sincerely, John P. | Marketing Director

August 04, 2018

Easy and easy going!! Liked the "Express Lane" for oil changes for sure. As well as our friendly service Rep, Yeimy. She made us feel welcome and that we would get the serv More

by Dadio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy Beltran
Aug 05, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, John P. | Marketing Director

July 27, 2018

A Great Dealership/Service Center I came to get the Bluetooth on my new car fixed. David was polite, friendly, and helpful. He explained what was involved and gave me a general time More

by JJF8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Sanchez
Jul 29, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John P. | Marketing Director

July 26, 2018

Awesome service They are always so good at this dealership. I had two cars to bring in and they let me drop the second car off and pick up the one that was done whic More

by Brian14413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and norma
Jul 26, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Brian, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, John P. | Marketing Director

July 26, 2018

Seevice Quick turnaround time, text messaging is helpful for updates and correspondence with service technician, friendly and professional customer service, r More

by Nate G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Murcia, David Sanchez, Ernesto "Jose" Ramirez
Jul 26, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Nate, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Scott Robinson Chrysler Dodge Jeep RAM's Service Department. Sincerely, John P. | Marketing Director

July 26, 2018

Another Great Scott Robinson Service Experience! Great service and courteous staff (car wash was nice surprise). They were honest with the assessment of my problem and did some other great maintenanc More

by JimJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Jul 26, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John P. | Marketing Director

July 25, 2018

Always a good experience I’ve purchased my vehicle from this dealership and have gotten it serviced with them ever since. I have to say, they have always made my experience a More

by Oilime84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy
Jul 25, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, John P. | Marketing Director

July 23, 2018

Great service Yeimy took care of my Jeep quickly and answered all my questions. She was fast and kept communicating with me. She was amazing and I’m glad she took c More

by Claudiafz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy Beltrán
Jul 23, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the excellent review! It is great to know that Yeimy was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John P. | Marketing Director

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