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Scott Robinson Chrysler Dodge Jeep RAM - Service Center

Torrance, CA

3.7
390 Reviews

390 Reviews of Scott Robinson Chrysler Dodge Jeep RAM - Service Center

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June 30, 2018

Excellent Coming to same location for many years if I was not satisfied would go to another location. as I said would go to another location. More

by Gayle0319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi is the only person I deal with such a wonderful employee. I always ask for him and if he's not there I come back another day, Cesar Arizmendi
Jul 01, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Sincerely, John P. | Marketing Director

June 25, 2018

Thanks Lesile for wonderful service Leslie gave great service, took the time andattention to what my needs were. She keep me updated with the status of the work. And work was done timel More

by Kim T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lesile
Jun 25, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John P. | Marketing Director

June 25, 2018

Cesar is great Cesar looked at my car immediately- within an hour of dropping it off we knew what the problem was and what the cost to fix was. Cesar kept us up to d More

by Abby99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Jun 25, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Cesar made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, John P. | Marketing Director

June 19, 2018

Excellent service. Very nice personnel My service experience was smooth, timely and professional. Leslie was committed to making the service trip quick and complete. The personnel at Scot More

by JBF Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Balderas
Jun 20, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, John P. | Marketing Director

June 17, 2018

Repair of 3rd row passenger side seat repair. Great service. Yeimy greeted me and kept me informed of staus repair througout the day. I picked up repaired car at 6.30 same day. More

by Newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy@scottrobinson
Jun 18, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, John P. | Marketing Director

June 15, 2018

first class experience Professional in every way from service advisor to the tech. Even when I had subsedquent questions, I was treated professionally and my questions thoro More

by tichi55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy
Jun 18, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John P. | Marketing Director

June 14, 2018

Service Thank you for your good service. It was fast and reliable. Thank you for helping me maintain my Jeep Grand Cherokee. Thank you very much. More

by Marmoora3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma
Jun 14, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, John P. | Marketing Director

June 12, 2018

Jeep Wrangler repair I am very thankful that Jamie was my service writer. She handled me with kid gloves and took care of all of my concerns, thanks again Jamie More

by KS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy beltran
Jun 13, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, John P. | Marketing Director

May 31, 2018

Jose, my service rep was outstanding. My oil change/tire rotation/waiting was taking over 2 hours so I asked Jose to speed things up and he took care of it right away and they got it on th More

by Samurai6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Murcia
Jun 05, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for your feedback. I am glad to hear Jose could provide you with an overall positive experience. We hope to see you again soon. Sincerely, John P. | Marketing Director

May 31, 2018

Precise Went for oil change, gave me an proper time to be finished and was complete within that time. Cashier called when car was in driveway More

by Lcifu21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Nelson
Jun 06, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for your feedback. I am glad to hear our team could provide you with an overall positive experience We look forward to working with you again soon. Sincerely, John P. | Marketing Director