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Scottsdale Mitsubishi

Scottsdale, AZ

4.1
143 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3305 N 89th Street

Scottsdale, AZ

85251

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Showing 143 reviews

November 02, 2025

We had an excellent experience working with Calvin at the dealership! From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to answer all our questions, ma More

by Keithdechris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
Nov 02, 2025 -

Scottsdale Mitsubishi responded

Thank you for sharing your experience. Our team at Scottsdale Mitsubishi is glad to hear you had a smooth and informative car-buying process. We appreciate your recommendation.

October 16, 2025

I've never experienced suck a lack of character. Sales reps pretending to be managers, lying about the details of the vehicle, saying one thing over the phone and another when I showed up in person. More

by MrJayyyy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Loyd Ivey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah McDaniel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2025 -

Scottsdale Mitsubishi responded

Hello, Your feedback is important to us. I'd like the chance to speak with you about your experience with our Sales Team regarding the information provided about the vehicle you had an interest in and the interactions you had during your visit. Would you mind sharing your preferred contact information via email so we can discuss this? Best, Jacob Delaney General Sales Manager Scottsdale Mitsubishi jacob.delaney@scottsdalemitsu.com

October 13, 2025

Like everyone else, I'm not a big fan of buying a car, as it typically takes forever. I pulled into Mark Mitsubishi and they have a tremendous inventory. Nobody came running out to pester me which was refres More

by Jay M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nico Cognata
October 01, 2025

I had one of the worst dealership experiences of my life at Mark Mitsubishi Scottsdale. I worked with two salesmen, Caleb (thin, almost bald black hair) and Caleb Davenport, and a tall finance manager whose More

by Rameli3711
Recommend Dealer
No
Employees Worked With
Loyd Ivey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Davenport, Caleb (black dude)
Oct 06, 2025 -

Scottsdale Mitsubishi responded

Hello, Please know that I take your feedback seriously, and I would like to discuss your review. Please send me an email with your preferred contact information to discuss this further. Thank you, Jacob Delaney General Sales Manager Scottsdale Mitsubishi jacob.delaney@scottsdalemitsu.com

September 28, 2025

Thanks Chris you’re really helpful taking care of my vehicles now and future I’m grateful More

by Fredy moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from services
Sep 29, 2025 -

Scottsdale Mitsubishi responded

We're glad to hear our team was helpful with your vehicles. Thank you for choosing Scottsdale Mitsubishi.

September 04, 2025

They miss lead me and did not tell me very thing I need to know about the car and did not know about the three day return policy More

by Bb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diego Camino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Scottsdale Mitsubishi responded

Hello, We appreciate you taking the time to share your feedback with us. I would appreciate the chance to speak with you about the communication you received from our Sales Team. Whenever you can, please send me an email with your preferred method of contact so we may discuss this in greater detail. Sincerely, Jacob Delaney General Sales Manager Scottsdale Mitsubishi jacob.delaney@scottsdalemitsu.com

August 25, 2025

0 stars. Asked for pictures for a used car and never received them. Website has 2 different exterior colors listed and no pictures . I was able to confirm the More

by mm.lowry87
Recommend Dealer
No
Employees Worked With
Dominic Bruton
August 06, 2025

Quick professional and friendly service the service advisor Chris was very helpful and explained everything as we went through my vehicles service needs. I highly recommend this facility!! More

by Mitchphiefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
July 30, 2025

Chris, in the Service Department, is always a pleasure to deal with. He goes above and beyond every time! More

by ccovington30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris - Service Dept
Jul 30, 2025 -

Scottsdale Mitsubishi responded

We appreciate your comments about our team in the Service Department. Thank you for sharing your experience with us at Scottsdale Mitsubishi.

July 30, 2025

The childish behavior and lack of morals runs rampant here. From management down, there’s a complete lack of integrity, morals, and knowledge. Do not but a used car here as they lie about anything they More

by TruthBTold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Loyd Ivey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah McDaniel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Scottsdale Mitsubishi responded

Hello, Customer satisfaction is our top priority. I would like to speak with you about the level of customer care you received from our Sales Team, as well as the paperwork you received. At your earliest convenience, please send me an email with your best method of contact. Sincerely, Jacob Delaney General Sales Manager Scottsdale Mitsubishi jacob.delaney@scottsdalemitsu.com

Jul 31, 2025 -

TruthBTold responded

John, I met with you when you set up the loaner car for the lemon that you guys tried to sell me. Nico lied about having my trade in ready and I told you everything that happened to that point. Later, Lloyd created a false proof of sale document trying to show that you guys sold my trade-in. Only after I confirmed with the DMV that it hadn’t been sold I offered to send you the texts and call recordings, but you didn’t want them that day. Why the change of heart? You knew this negative review was coming, but you chose not to do anything to address the situation as the leader that could’ve changed the circumstances.

Jul 31, 2025 -

TruthBTold responded

The only person who honored their word was Juan, that is why there was a positive review for him specifically.

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