Scottsdale Mitsubishi
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 143 reviews
We had an excellent experience working with Calvin at the dealership! From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to answer all our questions, ma dealership! From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to answer all our questions, made sure we felt comfortable with every step of the process, and never pressured us into making a decision. Calvin went above and beyond to find the perfect car for us and made the entire experience smooth and enjoyable. Highly recommend asking for Calvin if you’re looking for a great car-buying experience! More
I've never experienced suck a lack of character. Sales reps pretending to be managers, lying about the details of the vehicle, saying one thing over the phone and another when I showed up in person. Sales reps pretending to be managers, lying about the details of the vehicle, saying one thing over the phone and another when I showed up in person. An incredible amount of foolishness, that resulted in the purchase being unwound. The only thing worse than the car they tried to sell me were the people trying to sell it. That lemon is still on the lot. 1N4AZ0CP6EC337142 More
Like everyone else, I'm not a big fan of buying a car, as it typically takes forever. I pulled into Mark Mitsubishi and they have a tremendous inventory. Nobody came running out to pester me which was refres it typically takes forever. I pulled into Mark Mitsubishi and they have a tremendous inventory. Nobody came running out to pester me which was refreshing! When I walked in I was greeted with a smile and a handshake from the manager. He introduced me to Nico, and I'm glad he did! Nico new the large inventory very well and brought me straight to several cars that suited my needs! Each car he suggested would have worked but one stood out from the rest. Nico made the buying process quick and easy and I will definitely be coming back because of him! I highly recommend Nico as your sales professional for his knowledge and professionalism, as well as this dealership for their level of courtesy and inventory. More
I had one of the worst dealership experiences of my life at Mark Mitsubishi Scottsdale. I worked with two salesmen, Caleb (thin, almost bald black hair) and Caleb Davenport, and a tall finance manager whose at Mark Mitsubishi Scottsdale. I worked with two salesmen, Caleb (thin, almost bald black hair) and Caleb Davenport, and a tall finance manager whose name I didn’t catch. From the start, they showed me multiple “worksheets” with outrageous numbers — $900+ monthly payments no matter what car I looked at, whether it was $37k or $25k. They kept changing the required down payment from $1,000 to $5,000, and claimed “that’s just how the bank approved it.” The problem? They never actually sent anything to a bank. These were just inflated dealer numbers designed to scare me into agreeing. When I pushed back and asked to see the real bank approval with the APR, loan amount, and term, they dodged the question. They tried to convince me my payments would be that high because of my credit, but I know the math — even at 20% APR, my payment would have been in the $600s, not $900+. They lied and played games every step of the way. This dealership preys on people with less-than-perfect credit, using predatory and deceptive tactics. They waste your time, run you in circles, and try to trap you with fake numbers before even sending your application to a lender. If you value honesty and transparency, avoid this place at all costs. I’ll be reporting them to the Arizona Attorney General’s Office and BBB for deceptive practices. More
They miss lead me and did not tell me very thing I need to know about the car and did not know about the three day return policy to know about the car and did not know about the three day return policy More
0 stars. Asked for pictures for a used car and never received them. Website has 2 different exterior colors listed and no pictures . I was able to confirm the Asked for pictures for a used car and never received them. Website has 2 different exterior colors listed and no pictures . I was able to confirm the dealership still had the vehicle and asked if it was a clean car. Dominic the sales rep claimed the car was clean and that he took the car in on trade himself. He never sent pictures upon request. After arranging child car and driving 45 minutes under the impression it was a clean car we discovered it was not. Dominic asked if the Sentra was the only car we were interested in as we walked a ways away from the building. We found out why upon looking at the car. There was significant paint damage on the front and rear bumpers along with a hood that was keyed. Explains why no one was willing to send pictures. it was scam move to get us to the dealership. Very unethical practice. $9999 list price with a car that was looking at over $5000 in body repairs. The carfax did not reflect to true condition and the dealership did not reflect the true condition. Very unethical practice and behavior. Dominic questioned why I called it slime getting us there the way he did. He made sure to tell us we came of our own free will as we walked away. Unacceptable More
Quick professional and friendly service the service advisor Chris was very helpful and explained everything as we went through my vehicles service needs. I highly recommend this facility!! advisor Chris was very helpful and explained everything as we went through my vehicles service needs. I highly recommend this facility!! More
The childish behavior and lack of morals runs rampant here. From management down, there’s a complete lack of integrity, morals, and knowledge. Do not but a used car here as they lie about anything they here. From management down, there’s a complete lack of integrity, morals, and knowledge. Do not but a used car here as they lie about anything they feel will help sale a car. If you are buying new, beware of the paperwork not matching your verbal agreement. Just bad all around. More



