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Scottsdale Mitsubishi
Scottsdale, AZ
137 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 137 reviews
August 25, 2025
0 stars. Asked for pictures for a used car and never received them. Website has 2 different exterior colors listed and no pictures . I was able to confirm the Asked for pictures for a used car and never received them. Website has 2 different exterior colors listed and no pictures . I was able to confirm the dealership still had the vehicle and asked if it was a clean car. Dominic the sales rep claimed the car was clean and that he took the car in on trade himself. He never sent pictures upon request. After arranging child car and driving 45 minutes under the impression it was a clean car we discovered it was not. Dominic asked if the Sentra was the only car we were interested in as we walked a ways away from the building. We found out why upon looking at the car. There was significant paint damage on the front and rear bumpers along with a hood that was keyed. Explains why no one was willing to send pictures. it was scam move to get us to the dealership. Very unethical practice. $9999 list price with a car that was looking at over $5000 in body repairs. The carfax did not reflect to true condition and the dealership did not reflect the true condition. Very unethical practice and behavior. Dominic questioned why I called it slime getting us there the way he did. He made sure to tell us we came of our own free will as we walked away. Unacceptable More
by mm.lowry87
Employees Worked With
Dominic Bruton
August 06, 2025
Quick professional and friendly service the service advisor Chris was very helpful and explained everything as we went through my vehicles service needs. I highly recommend this facility!! advisor Chris was very helpful and explained everything as we went through my vehicles service needs. I highly recommend this facility!! More
by Mitchphiefer
Employees Worked With
Chris
July 30, 2025
The childish behavior and lack of morals runs rampant here. From management down, there’s a complete lack of integrity, morals, and knowledge. Do not but a used car here as they lie about anything they here. From management down, there’s a complete lack of integrity, morals, and knowledge. Do not but a used car here as they lie about anything they feel will help sale a car. If you are buying new, beware of the paperwork not matching your verbal agreement. Just bad all around. More
by TruthBTold
July 29, 2025
Good experience, I would recommend Devyn asa salesperson. I appreciated the low/no pressure sales experience. salesperson. I appreciated the low/no pressure sales experience. More
by usnret98
July 09, 2025
DO NOT BUY FROM THIS DEALERSHIP! !! I purchased a 2023 BMW X5 from this dealership. I live out of state and agreed with the salesperson Kyle that he would provide photos/video of th !! I purchased a 2023 BMW X5 from this dealership. I live out of state and agreed with the salesperson Kyle that he would provide photos/video of the car. And while I chose not to make the 1000 mile trip to see the car in person (my mistake….), I was told/shown repeatedly the car was in “perfect” condition and that any issues had been resolved by their body shop. Dealer even markets on their website to out of state buyers. After finalizing the deal and arranging delivery, the vehicle arrived in terrible condition. It had not even been cleaned as I found nail glue tubes and make-up brushes in the glove box. There was a large burn mark in the carpet area of back seat, the wheels originally had road rash and I was told/shown that they had been completely refinished. Wrong again only to find out from the sale manager, Loyd who shared that they just have them touched up.. Frankly I could have done a better job with a can of spray paint as there was overspray down the lower rocker. So now I will take the off and have them professional powder coated which is what was supposed to have happened. I also have a new windshield installed that is throwing error code when again I was told “Everything is working correctly” even after specifically asking them to verify it. It took them two weeks and multiple messages to even get them to send me the sale documents I signed. I was told by Kyle repeatedly, “we will take care of any issues when you get the car….”. Well I have now been told there is nothing they can/will do, it is my responsibility with “as is”. I have had several great experiences with other dealers buying cars remotely but AVOID this dealership at all costs. I guess now I will see if the vehicle title arrives. More
by Chuyser
June 30, 2025
OK, well I'm just reaching out to the Better Business Bureau Google reviews, yelp reviews and anybody else that will listen to me so I need the car or I need a refund. I don't know what I'm supposed to d Bureau Google reviews, yelp reviews and anybody else that will listen to me so I need the car or I need a refund. I don't know what I'm supposed to do. I don't have any way to drive since you took my trade and didn't give me the car I purchased in full, so what am I supposed to do? I have just had a car delivered from here this morning. They picked it up and they're taking it to Tahoe. I booked the Transport yesterday and it was $875 so I don't know what your problem is but it's not a problem that needs to be happening if you would like to go ahead and refund the delivery charges for the vehicle up here I will organize it myself. More
by jalanaazevedo1
June 26, 2025
First class experience! Caleb was an amazing salesman! Being from out of state he was very attentive and was able to send me pictures/videos of the cars I was interested in. Caleb was an amazing salesman! Being from out of state he was very attentive and was able to send me pictures/videos of the cars I was interested in. Once I settled on the car, it was smooth as glass! Flew in, Caleb grabbed me from the airport and took me to see my new car! The dealership is amazingly clean, friendly has an amazing coffee machine (seriously, go get some coffee there!). Juan in finance is the man for the job! He took me through the paperwork fast but thorough. Caleb checked in on me several times after purchase to make sure I was still happy and of course I was! Go see Caleb and you won’t regret it! More
by lsutygr
June 25, 2025
HORRIBLE! They are great until the car is purchased, and then you mean nothing to them. They will not return your calls. They charge ridiculous hidden fees. They are great until the car is purchased, and then you mean nothing to them. They will not return your calls. They charge ridiculous hidden fees. They will bully you if things don’t go their way. I regret everything and I want to throw up every time I get in my car to drive. They ruined my experience of becoming a new grandma because it was more important to them that I clear a fraud alert. They would not stop texting or calling us and the dialogue became quite abusive on their end. Peter demanded I drive the 9 hours immediately to return the car and this was all while my grandson was being born. I will leave tbese reviews daily until they finally acknowledge and someone finds a nut to call or email me. Let me save you from an awful experience! More
by angie.dutson2016
June 20, 2025
Chris and the service team are congenial, thorough and responsive. I can always count on them to exceed my expectations when they service my Montero. responsive. I can always count on them to exceed my expectations when they service my Montero. More
by enorman
Employees Worked With
Chris Verdugo
