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Scottsdale Mitsubishi
Scottsdale, AZ
121 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Parts
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 121 reviews
January 02, 2025
Charles was professional and courteous. He had knowledge of the inventory and was willing to accommodate our needs. I highly recommend Charles as he was amazing to work with! He had knowledge of the inventory and was willing to accommodate our needs. I highly recommend Charles as he was amazing to work with! More
by Knorth1
November 25, 2024
Friendly fast, just needs a coffee machine that works. Would like paper copies of the signed contracts. Would like paper copies of the signed contracts. More
by Wahlwilliam60
November 20, 2024
DJ was PHENOMENAL as a person. not just a salesperson. He was not pushy whatsoever. Is super friendly and relatable. Honest and transparent with the entire transaction from start t not just a salesperson. He was not pushy whatsoever. Is super friendly and relatable. Honest and transparent with the entire transaction from start to finish. I went to him after visiting another dealership feeling apprehensive about all dealers and he put me completely at ease. I definitely recommend his services if you are in market for a vehicle. More
by Sal
November 16, 2024
We didn't have a good experience with the Financial Officer Juan Rodriguez who claimed the LoJack and tint fees were required and he added them into our loan. They are not according to the dealer's web Officer Juan Rodriguez who claimed the LoJack and tint fees were required and he added them into our loan. They are not according to the dealer's website. I complained after the fact and Joshua Spencer, the GM gave us a refund for the LoJack. My son decided to keep the tinting option. Our beginning experience was bad but it was good to see the managerial staff was responsive. One star was lost with Juan. The rest was a good experience. The one thing about the delivery problem is that it only had a quarter tank of gas. The 4 star rating was because Joshua stepped in and corrected the problem. Thanks Joshua. More
by JulieK
November 15, 2024
Juan handled the financing for my son's car and I cosigned. We didn't want the LoJack and Mitsubishi's website says "Dealer accessories may be removed and are not required for purchase." He told us t cosigned. We didn't want the LoJack and Mitsubishi's website says "Dealer accessories may be removed and are not required for purchase." He told us to call back in a month, and now he won't return calls. Feels like a rip-off to me. If you read this Juan, my son Todd has left 3 messages. Call him back please. More
by JulieK
Employees Worked With
November 04, 2024
This is the first time in a long time that I have been willing to give a positive review of a car dealership. But I truly feel Scottsdale Mitsubishi is sincere about wanting to do right by the customer. willing to give a positive review of a car dealership. But I truly feel Scottsdale Mitsubishi is sincere about wanting to do right by the customer. More
by Miss C
Employees Worked With
Chris
October 29, 2024
Charles in sales was very helpful, and Alexander was extremely helpful. Trustworthy dealership, got our deal done quickly and easily. Highly recommend. extremely helpful. Trustworthy dealership, got our deal done quickly and easily. Highly recommend. More
by Caleymkenny
October 25, 2024
Chris in the Service Department is Awesome. He is very customer service and safety focused, making sure customers are safe driving their Mitsubishi cars. He is very customer service and safety focused, making sure customers are safe driving their Mitsubishi cars. More
by Lisa T
Employees Worked With
Chris R
October 25, 2024
Scottsdale Mitsubishi has great friendly service. I would recommend anyone trying to get their repaired go here. I would recommend anyone trying to get their repaired go here. More
by HOPE4TOMORROW83
Employees Worked With
