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Scranton Dodge Chrysler Jeep RAM
Scranton, PA
343 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 343 reviews
August 26, 2014
Great place, great workers Kevin was VERY helpful and polite. He made my bad situation into a very positive, manageable one. I would recommend people to come here in a heartbe Kevin was VERY helpful and polite. He made my bad situation into a very positive, manageable one. I would recommend people to come here in a heartbeat . More
by tstranko
August 04, 2014
Easiest car-buying experience EVER. Found these guys on cars.com and they had excellent reviews... for good reason. Went to look at a Subaru Legacy on Wednesday (an hour before closing). Found these guys on cars.com and they had excellent reviews... for good reason. Went to look at a Subaru Legacy on Wednesday (an hour before closing). Got to test drive, and sit down and run the numbers before we left. Came back Saturday morning to finish up the paperwork and pick up the car. Everyone was extremely helpful and friendly though this whole process. It was almost too easy. Would highly recommend this dealership to anyone looking to buy a great car at a great price. Thanks Rich - we'll be back! More
by anna123452
Employees Worked With
Richard Fissler
August 02, 2014
Awesome to work with Richard made buying my first dealership car a great experience! I couldn't be any more happy with my vehicle and the help that was given to me when pi Richard made buying my first dealership car a great experience! I couldn't be any more happy with my vehicle and the help that was given to me when picking one out. Thank you so much Rich! Highly recommended to deal with when buying a vehicle from scranton dodge! More
by Boostedb18
Employees Worked With
Richard Fissler
July 26, 2014
beyond happy! I am so happy I walked into Scranton Dodge! I went to another local dealership, who I was less than happy with after one visit. I wrote an email to Sc I am so happy I walked into Scranton Dodge! I went to another local dealership, who I was less than happy with after one visit. I wrote an email to Scranton Dodge about info on a used Compass. Rich was very quick to call me about the email. He showed me the vehicle I wanted to see, along with a few others he thought I might like, but I never felt pressured to buy, or that I was wasting his time with all my questions. He would simply say, "think about it, and I'm here for anything you need." I told him what price I wanted to pay and we went over a few options in order to meet my wants. Rich always got back to my calls and texts very quickly and had an answer, or would get an answer for me. Even a week after selling me my brand new compass, at a price very close to what I wanted, he's still quick to answer my call/text and help any way he can! I have bought a couple of cars before, but this was by far the easiest, no pressure, pleasant experience I EVER had! All of the staff at Scranton Dodge was very nice to me, everyone always smiled and said hello, even those not dealing with my business. I am beyond happy with my experience, the staff and especially Rich at Scranton Dodge. More
by akorea01
Employees Worked With
Rich fissler, Richard Fissler
July 26, 2014
joe c"New Challenger R/T Plus 100th Anniversary Edition " I recently purchaced a 2014 Dodge Challenger R/T Plus Anniversary Edition from Scranton Dodge Ive been searching for a new dodge dealer to deal with I recently purchaced a 2014 Dodge Challenger R/T Plus Anniversary Edition from Scranton Dodge Ive been searching for a new dodge dealer to deal with I did my research & loved the reviews about Scranton dodge so I went to check it out I met with with Rich Fissler to see a new challenger rich was very friendly & curtious and answered all my questions about the car he was very knowlegable rich listened to what I want got me a great price & a great price on my trade-in they have a great inventory evorybody i talked too was also very friendly I know where I will purchace my new truck next the overall experience was great !!!! well worth the trip for me More
by 1970chevelle
Employees Worked With
Richard Fissler
July 22, 2014
New Challenger - Rich Fissler I recently purchased a 2014 Dodge Challenger from Scranton Dodge. I had done my research and stopped by to visit the dealership to see what they had i I recently purchased a 2014 Dodge Challenger from Scranton Dodge. I had done my research and stopped by to visit the dealership to see what they had in stock. After checking out all their inventory I stopped in to talk to a salesman. I was assigned Rich Fissler. Right off the bat I knew that Rich was going to be a great guy to deal with. Rich listened when I described to him what I was looking for and proceeded to get to work. Rich found me exactly what I wanted on a Dodge dealers lot in Connecticut. After working out a deal on my trade and a great price on the Challenger, I waited a few days for the call and picked up the car three days later. One point to make was even though Scranton Dodge had three Challengers on their lot, I wasn't pressured at all into buying one of them. I did take one for a test ride, but everyone from Rich to the general sales manager worked to get me exactly what I wanted. Communications and updates on the car were outstanding. Rich notified me on the afternoon that the car was on it's way and also a little later when it had arrived at Scranton Dodge. I purchased a lot of cars over the years and I have to say I was extremely satisfied with the excellent, down to earth service I received from Rich. I highly recommend Rich, Derek the finance person and the rest of the staff at Scranton Dodge for both buying and vehicle service. More
by Joe Ruddy
Employees Worked With
Derek, Richard Fissler
July 07, 2014
NEW VAN! Bought a 2014 Dodge Grand Caravan from Scranton Dodge! Was very pleased with everything, especially Rich Fissler. He was more than helpful throughout Bought a 2014 Dodge Grand Caravan from Scranton Dodge! Was very pleased with everything, especially Rich Fissler. He was more than helpful throughout the whole process and answered all my questions and more. The thing i liked most was he was up front and honest no xx or run around. I told him what i wanted and he got it done. I would recommend him to anyone!! Thanks again! More
by tzator
Employees Worked With
Richard Fissler
July 02, 2014
RICHARD FISSLER I RECENTLY PURCHASED A NEW TRUCK AT SCRANTON DODGE AND HAD A VERY GOOD EXPERIENCE. RICHARD FISSLER WAS VERY NICE AND HELPFUL SALES PERSON IN PURCHASIN I RECENTLY PURCHASED A NEW TRUCK AT SCRANTON DODGE AND HAD A VERY GOOD EXPERIENCE. RICHARD FISSLER WAS VERY NICE AND HELPFUL SALES PERSON IN PURCHASING MY NEW TRUCK. HE WAS VERY KNOWLEGABLE AND ANSEWERED ALL MY QUESTIONS. I WOULD RECOMMEND THIS DEALERSHIP. More
by mjb763
Employees Worked With
Richard Fissler
June 26, 2014
Overall Experience I had a great experience purchasing my first car from this dealership. Salesman, Kevin Moylan was very helpful, knowledgable, and courteous. I would d I had a great experience purchasing my first car from this dealership. Salesman, Kevin Moylan was very helpful, knowledgable, and courteous. I would definitely recommend this dealership. More
by Kaylaaronica
June 25, 2014
great experience buying a van. I am very lucky that Rich Fissler saw my inquiry online. I was looking at Carsense for a van. I gave my information to different companies and one req I am very lucky that Rich Fissler saw my inquiry online. I was looking at Carsense for a van. I gave my information to different companies and one request for information was sent to Scranton Dodge. Mr. Fissler called me within an hour after I first went online. He was very professional but nice. He was interested in what I wanted in a van. I told him that I had found something at Carsense that I probably would buy. He then asked me what I wanted and said that he would look up my favored vehicle on Carsense. While I was still talking to him, he had pulled it up and talked to me about it. He said that he would check to see what he could offer and call me back. I told him that I was waiting for a call back from Carsense. He called me back in about 15 minutes. We talked, he gave me a price and then asked about a trade-in. I said that I could come in the next day. He called me back shortly after and asked if I could come in that evening to have someone look at my trade-in. I went in within 30 minute and was I greeted by him. Immediately I felt welcomed by someone interested in what I wanted. I was happy to be working with such a great person. He made me be happy that I chose Scranton Dodge and that he choose me. He listened to my questions and answered them so that I understood. He even asked me later if I had other concerns. He took my insurance information and checked on it. It showed that I had accidents in Morrisville NC. I had never been there. He told me that he had to check everything. I said that he should, since that is his job. I gladly gave a down payment that night. I felt as nice as he was, he still knew that he had a job to do, He was super, blending caring about the customer but not forgetting the company. I went to pick up my new van the next day. He took me to meet the Service Department employee. That person took time to explain the Pompey Diamond Service package. I didn't take it, but I know that I can change my mind at my first oil change, I was told about the Express Service area etc. I liked the fact that Rich Fissler stayed with me at the Service Department. I filled out many papers but each was explained to me. Even your Credit Department was professional, explaining the options, listening to my questions but didn't do the "pressure" routine that I have experienced at other companies. I appreciated that fact. Mr..Fissler asked me again if I understood everything. Then we went out to the new van and he took time to explain everything. I had marked the list of features with what I wanted to have explained, Not only did he do this, he even had me try out different features to make sure I felt comfortable using the new features. Not much else to say, except the fact that I had the best experience. I will tell all that you are the place to buy a car and Rich Fissler is sales person to deal with for excellent care. Any more questions - please contact me at 570 430-0416, Thanks, Sarah Quinlin-Sheridan More
by sallyqs
Employees Worked With
Richard Fissler
