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Scranton Dodge Chrysler Jeep RAM

Scranton, PA

4.6
351 Reviews
Scranton Dodge Chrysler Jeep is located on 1146 Wyoming Avenue in Scranton and services the greater North East Region for Chrysler, Dodge, Jeep, and Ram products. Established in 1984 by the Pompey Family the dealership is locally owned and operated by two brothers - David & Matthew Pompey. Day to day operations are run by Ray Novak, the General Manager. Our web site is packed full of photos, videos and fresh content about our award winning cars, trucks, minivans and Jeeps!
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1146 Wyoming Avenue

Scranton, PA

18509

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Showing 351 reviews

December 14, 2011

we have bought 6 vehicles from the dealership, one new dodge ram 1500, used ram 1500, 2 used grand cherokees,jeep liberty and a jeep patriot and cannot say enough about the sales end of the dealership, Ra More

by pichjoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin moylan/mike may, Ray Novak
Dec 14, 2011 -

Scranton Dodge Chrysler Jeep RAM responded

Hi, my name is Matt Pompey, co-owner of Scranton Dodge Chrysler Jeep. I wanted to thank you for your feedback. I am glad we are providing quality repairs but I am also determined to provide the BEST service experience possible. To that end we significantly revamped our Service Manager's job in November. I won't bother to lay blame elsewhere - we realized that we were overworking him and he was falling way short of the high level of customer satisfaction we strive for. The Service Manager has recently participated in comprehensive and professional training (12/5 through 12/9 covering customer handling skills and business etique. We have already received wonderful feedback on the difference in attitude, level of service and tone. Please do not hesitate to contact me directly if you should have any future issues while servicing at our shop. I assure you the entire service team will perform to your expectation. I do apologize for our poor service - you deserve much better. Again, thank you for your business and feedback. Respectfully, Matt Pompey President/Scranton Dodge Chrysler Jeep

December 13, 2011

I gave this rating to this dealership because I had a wonderful experience buying my new vehicle. I worked with Kevin Moylan and his personality made the experience even better. More

by horns1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
December 13, 2011

Scranton Dodge was great to work with. The sales team was friendly and helpful. Kevin Moylan was extremely knowledgeable about the Dodge Durango, which is the vehicle I purchased. Kevin took the time to se More

by mw_masters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
December 12, 2011

I can't say enough about this dealership. I was there a while back for service. There was a lot to be done so I knew I would be there for a while. Kevin Moylan from sales checked in with me multiple times More

by ajohnson18411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan Ray Novak, Ray Novak
December 12, 2011

I am a loyal Jeep buyer from Scranton Dodge. I have purchased 4 Jeeps (2003 Liberty, 2 Laredos -07, 08, and my current Patriot). I will continue to purchase Jeeps from here for many reasons! First, t More

by mnaunczek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike McConkly
December 10, 2011

Scranton Dodge is the best dealership around. Great Service. Great attention to detail and always friendly and more than willing to help. I have bought a dozen cars here and I look forward to the next More

by mauriemma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
December 10, 2011

I purchased my vehicle over Labor Day weekend and I was very happy with the service that I received. Kevin was truly helpful and attentive to the purchase of my vehicle. He has been in contact with me sinc More

by pugsley12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
December 09, 2011

In looking for a used truck, we decided to visit Scranton Dodge and had the opportunity to work with Kevin Moylan. His knowledge of the vehicles, interest in what we were looking for and ability to understa More

by krisfed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin moylan
December 09, 2011

Beginning the process of looking to purchase a new vehicle and heard from others that Scranton Chrysler Dodge Jeep Ram had a very knowledgeable staff and their prices were the same if not better than More

by frazier27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael McConkey
December 09, 2011

I contacted Scranton Dodge 1 year ago and ended up knowing my salesman, Kevin Moylan. He and Ray Novak went above and beyond to put me in my Jeep Patriot. I absolutely love my new vehicle and can't More

by tlk10jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan, Ray Novak