2,012 Reviews of Scranton GMC of Vernon - Service Center
The entire crew at Scranton Cadillac is top-notch. World-Class automobiles deserve world-class treatment, and every staff member understands that. I wouldn't take my (ninth) Cadillac anywhere else. World-Class automobiles deserve world-class treatment, and every staff member understands that. I wouldn't take my (ninth) Cadillac anywhere else. More
Bought my used car from here, they worked very hard to get me the best deal. They followed up to be sure I've been satisfied with the purchase. I've had the vehicle back for service a few times, all my ne get me the best deal. They followed up to be sure I've been satisfied with the purchase. I've had the vehicle back for service a few times, all my needs have been met, the vehicle has no fingerprints or grease inside and out, very happy with the service More
The absolute best service ever Barbara was a joy to work with so professional and pleasant. That why we love going there for service thumbs up.,,,,,👍🏿 with so professional and pleasant. That why we love going there for service thumbs up.,,,,,👍🏿 More
Got me in same day to review the issue I was having, offered options and guided me to a stepped process to avoid spending unnecessary money. Work was done same day in quoted time frame and I was treated offered options and guided me to a stepped process to avoid spending unnecessary money. Work was done same day in quoted time frame and I was treated like an important customer even though I have never been to this dealership. More
Service dept was efficient,courteous and very clean.Advisors were prompt and listened to my concerns. David phoned me with diagnosis within an hour after arriving for 730am appt and followed up w clean.Advisors were prompt and listened to my concerns. David phoned me with diagnosis within an hour after arriving for 730am appt and followed up when my vehicle was complete with breakdown of costs. More
This is a good service department. My vehicles never had a "come back" to address an issue. Advisors are courteous and keep the customer ipdated a "come back" to address an issue. Advisors are courteous and keep the customer ipdated More
Felt was overcharged for blower repair plus they nickle & dime you on small charges. Will never go back again. Had to go back again. They found another short makes me wonder. dime you on small charges. Will never go back again. Had to go back again. They found another short makes me wonder. More