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Scranton GMC of Vernon
Vernon, CT
3,196 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances.
Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way!
Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families.
You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service.
Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve.
Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon.
In Hartford? We have the new GMC or used vehicle for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,164 service reviews
May 22, 2026
They changed my oil. Julianna was sweet and helpful. Julianna let me use her phone to call home. She always goes out of her way to be kind and helpful. Julianna was sweet and helpful. Julianna let me use her phone to call home. She always goes out of her way to be kind and helpful. More
by AGSHANE
Verified Customer
May 20, 2026
I would work with Frank again hands down ! Master of his trade. I hope to stay out the shop- but if I have to come in again glad to have Frank in my corner Master of his trade. I hope to stay out the shop- but if I have to come in again glad to have Frank in my corner More
by julianaricketts071
Employees Worked With
May 20, 2026
I bought multiple vehicles from this dealership, you used to have good service writers, now all they care about is the bottom line. Frank preceded to lie to me with one price to get me into the dealership an to have good service writers, now all they care about is the bottom line. Frank preceded to lie to me with one price to get me into the dealership and the prices went up significantly once I was there, I'm very unhappy camper. Have a nice day Scranton motors More
by John Streiber
Employees Worked With
May 18, 2026
Frank was friendly knowledgeable and kept me well informed as to the progress of my repairs which were quicker than expected informed as to the progress of my repairs which were quicker than expected More
by wekjacool
Employees Worked With
May 17, 2026
This is my 3rd Cadillac from Scranton. No issues with any of them. I have had this one the longest by far. I had my grin brakes done in 2024 and after a few days I noticed a rubbing sound. No issues with any of them. I have had this one the longest by far. I had my grin brakes done in 2024 and after a few days I noticed a rubbing sound. I thought it was the from brakes and did not bring it back in. This year my tire pressure sensor went and I needed an oil change. I also requested that they check on the running sound. They called and told me that the sound was from the rear brakes and suggested I change the spark plugs as well. Also Cabin and Air filters. I passed on the Air filters but decided 10 years was a good time to change the Plugs. Agreed to the Rear Brakes even though it made no sense their explanation. If I have been hearing that noise sense they did the Front Brakes, but it was really the Rear Brakes, why didn't they tell me that when I had them do the from Brakes? This is the 1st time since 09 that I Austin the integrity of the Dealership in the Repair department. Now the cat runs fine, but I do not believe it was the Rear Brakes that were rubbing. Everyone else heard that noise in the front. That said, I do not see myself coming back again. More
by Michael
May 14, 2026
Great Service Dept. Had a Recall for toe links on my 2012 regal. They had the car ready a day early as we dropped it off by noon and our service was scheduled for the fo Had a Recall for toe links on my 2012 regal. They had the car ready a day early as we dropped it off by noon and our service was scheduled for the following day. They had it ready by 4:00 pm the day we dropped it off. More
by WIRE2WIRED
Employees Worked With
May 11, 2026
Very accommodating, always pleasant to work with for service needs. Technicians do a great job. service needs. Technicians do a great job. More
by ALLISON_F_BAILEY
May 09, 2026
Everything happened as it was supposed to. My oil change took an hour and 45 minutes, which is longer than I expect, But I don't think their online scheduling system had actually made an app My oil change took an hour and 45 minutes, which is longer than I expect, But I don't think their online scheduling system had actually made an appointment for me. None the less, Frank got me in and out and I left with a freshly washed truck. More
by rswanson330
Employees Worked With
May 07, 2026
I Bought a 2021 GMC Canyon at Scranton motors with the very expensive GOLD warranty. When the truck needed a new AC compressor the warranty would only cover half the cost of the Compressor. I dropped t very expensive GOLD warranty. When the truck needed a new AC compressor the warranty would only cover half the cost of the Compressor. I dropped the truck off on Tuesday. It took 2 weeks to get the job completed. Very slow process getting the warranty work completed. Fortunately I had another vehicle for the 2 week AC repair. Hey I guess I’m lucky the warranty company DID cover most of the work. After all the horror stories I hear about them online! Just wish it was done in a more timely manor. More
by Max485
Employees Worked With
