Scranton GMC of Vernon - Service Center
Vernon, CT
2,025 Reviews of Scranton GMC of Vernon - Service Center
They installed cheap non oem part and charged me gm part pricing marked up 260% Advisor was dishonest numerous times and jacked up the bill another $150 even after he told me the total. No explanation gi pricing marked up 260% Advisor was dishonest numerous times and jacked up the bill another $150 even after he told me the total. No explanation given I’ve had previous appointments for troubleshooting and they gladly took my money without finding the issue. They claimed I got a “ great deal” because they spent so much time on it even though there is no remedy to the issue More
Very reliable and efficient always take the time to explain what was done and the cost keep you updated as to what should be done next. explain what was done and the cost keep you updated as to what should be done next. More
Let’s start at the beginning! Amanda is the best! She is response to the customer. Friendly and always keeping us aware of any changes or findings the mechanics discover. Beverly is always there to help if response to the customer. Friendly and always keeping us aware of any changes or findings the mechanics discover. Beverly is always there to help if the service folks are busy. She’s knowledgeable and on top of her game too! More
I give this 5 stars because of Amana only. She is fantastic, don't let her ever leave she is friendly courteous fantastic customer service and listens to us as clients. She is a shining star and rea fantastic, don't let her ever leave she is friendly courteous fantastic customer service and listens to us as clients. She is a shining star and really is a great compliment to your service department More
Respectful, courteous and personable are the service personnel at Scranton. They explain what is wrong with your car and they fix it. Best service always. personnel at Scranton. They explain what is wrong with your car and they fix it. Best service always. More
Excellent dealership. Super nice people to deal with. That always take my service very seriously and complete it as expected. This is why we are repeat customers! That always take my service very seriously and complete it as expected. This is why we are repeat customers! More
Brought car in for first oil change and tire rotation,also had to do a computer adjustment, appointment took about an hour, appointment very pleasant and professional. rotation,also had to do a computer adjustment, appointment took about an hour, appointment very pleasant and professional. More
Very friendly and was abele to take charge of my truck and ensure that all the schedule services we’re completed accurately and in a timely manner and ensure that all the schedule services we’re completed accurately and in a timely manner More
The staff was wonderful and super helpful!! They did a great job and communicated with me the whole time. I was a little late to my appointment and they still worked with me. great job and communicated with me the whole time. I was a little late to my appointment and they still worked with me. More
Bought a used Sierra last fall so this was my first time dealing with service department. Worked with Amanda and David, both were excellent, made the whole process very easy. Nicely done! dealing with service department. Worked with Amanda and David, both were excellent, made the whole process very easy. Nicely done! More