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2,025 Reviews of Scranton GMC of Vernon - Service Center
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May 22, 2019
Car starting problems They could not fine the problem. The car will not start some of the time. I need to have the car towed in if they want to fine the problem. I was told They could not fine the problem. The car will not start some of the time. I need to have the car towed in if they want to fine the problem. I was told this by the Mike. Just GREAT. More
by scdinct
Verified CustomerEmployees Worked With
Mike Griffin
May 16, 2019
Recall work. Scheduled quickly. Performed quickly. Professional and courteous. First time there and will go again when I need others services performed. No pressur Scheduled quickly. Performed quickly. Professional and courteous. First time there and will go again when I need others services performed. No pressure just what I went in for. More
by Rich
Employees Worked With
Michael
May 15, 2019
Needed new tire Went into Scranton when I noticed a bubble on the rim of the tire. Technicians stated I needed a new tire immediately, it was ordered and done before Went into Scranton when I noticed a bubble on the rim of the tire. Technicians stated I needed a new tire immediately, it was ordered and done before the end of the day. Excellent service all around. More
by JNPAPPAS
Employees Worked With
Kirby drove me back to work. Very nice and capable young woman., Beverly Rhoads, Trevor Hamel
May 08, 2019
Regular maintenance. Super clean facility with a friendly st Regular maintenance. Ultra clean service /welcome area with a prompt and friendly staff. Free WiFi and comfortable chairs in the waiting lounge. Woul Regular maintenance. Ultra clean service /welcome area with a prompt and friendly staff. Free WiFi and comfortable chairs in the waiting lounge. Wouldn’t it be awesome if they cracked lobster tail with fresh drawn butter? Just a thought... More
by pcianfag
Employees Worked With
Romaine
May 07, 2019
Painless air bag recall visit Arrived at 720am, grabbed a coffee from the wait area, then was processed quickly and then driven to my work, ended up arriving 15 min early! By 915 Arrived at 720am, grabbed a coffee from the wait area, then was processed quickly and then driven to my work, ended up arriving 15 min early! By 915 the air bag was replaced and at my request I was picked up at my work and drove my car back to work and was able to drive home at my normal time. Overall very satisfied, Scranton Motors has always been a excellent dealership in my opinion. More
by Vibefan
Employees Worked With
Jonathan Kennerly & tall bearded guy drove me both ways- did not get a name
May 04, 2019
Top notch support Romaine was wonderful, i stopped coming for regular service, e.g. oil changes due to your service attendants attitudes, Romaine went above and beyon Romaine was wonderful, i stopped coming for regular service, e.g. oil changes due to your service attendants attitudes, Romaine went above and beyond and i will now come back for all my service needs. More
by dwarfboy6
Employees Worked With
Romaine
May 02, 2019
Excellent experience From the time I called to schedule my service, to the time I picked up my car, the customer service was excellent. I highly recommend them for service From the time I called to schedule my service, to the time I picked up my car, the customer service was excellent. I highly recommend them for service. More
by PNEIKRIE
Employees Worked With
Jonathan , Beverly Rhoads
April 28, 2019
Oil change and tire rotation Even one is very courteous and the dealership is very clean. Just hate waiting over and hour. They have a great selection of GMC, Cadillac and Buicks Even one is very courteous and the dealership is very clean. Just hate waiting over and hour. They have a great selection of GMC, Cadillac and Buicks More
by bammom43
Employees Worked With
He was a good looking black man with glasses.
April 27, 2019
Great Service but slow. I have taken my suburban since it was brand new to Scranton motors for service. I have always been very happy with the service at that dealership. Th I have taken my suburban since it was brand new to Scranton motors for service. I have always been very happy with the service at that dealership. The only complaint I have is that it takes forever to get work done. For example I had an 830 appointment for a simple oil change and tire rotation I showed up at 8:15 and I didn’t leave the dealership till 10 AM. More
by SteveZ
Employees Worked With
Amanda Soucie
April 19, 2019
Love the service Great personal attention from individuals who seem to really care. Very importantly, the service was completed on time and the repair was done c Great personal attention from individuals who seem to really care. Very importantly, the service was completed on time and the repair was done correctly. I actually enjoyed the repair experience! More
by ESZEPANSKI
Employees Worked With
Michael in service , Beverly Rhoads
