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Scranton GMC of Vernon - Service Center

Vernon, CT

4.4
2,022 Reviews

2,022 Reviews of Scranton GMC of Vernon - Service Center

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February 05, 2019

Need more follow up I took the vehicle in for service several times now since I own it in the last year. It’s a new 2017 GMC DenaliHD with 8200 miles. The only outstand More

by fernandez97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Alamprese
February 02, 2019

Oil change Great service. Got me in the same day that I called. Advised me of recommended service coming up, did not try to push me to do any thing not needed More

by rgleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Griffin
February 01, 2019

Water pump issue Called Scranton service due to leak in garage from our 2012 Buick LaCrosse. Lauren said bring the car in and they would check it out, More

by EDWARDBARONCINISR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren, Amanda Soucie, Beverly Rhoads, Mike Griffin
January 29, 2019

Job well done and on time Service was fine. Not pleased to hear that my tires, battery, keys contract is no longer valid. I was told by Ryan that a letter went out but I never More

by MMRUGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Samantha Savage, Mike Griffin
January 29, 2019

Rear sensor Brought my car in to have the rear backup sensor installed. Picked it up a few days later and it works perfectly. They even provided me with a nice lo More

by gilheather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando, Beverly Rhoads, Liz Kibby
January 26, 2019

Water leaks Customer service was good ,understanding what the customer needed fixed was okay, fixing the issues were good. Billing was an issue with warranty and More

by RDCJR1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Barbersek
January 25, 2019

Oil change and top off fluids and rotate tires Pleasant service customer rep. Work completed in a very reasonable time considering there was bad weather and they were very busy. This was our firs More

by RAPHAELMAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Griffin
January 23, 2019

Thorough! Not only was I pleased with your service, but I was grateful that you delivered a book I had left there to my home. Saved me a trip back🙏🏻 More

by P.MCCOAN
Recommend Dealer
Yes
Employees Worked With
Mike Griffin
January 23, 2019

Great attitudes in your service department Because of your 14 point checkup your folks take the time to explain what's wrong and have the answers to do repairs or make an appointment to do it. More

by GI Joe70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Beverly Rhoads, Trevor Barbersek, Samantha Savage, Mike Griffin, Sarah Connor
January 21, 2019

LOF and check over for trip Excellent service and advised what is necessary when we return.from our Florida trip. Will arrange for for follow up prior to our departure. Thanks More

by EDWARDBARONCINISR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Rhoads, Erik Waskiel, Mike Griffin
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