Sea Coast Chevrolet

Sales and Service Dept need an education I leased a 2015 Chevy Cruz back in December 2014. I just turned in a 2011 Cruz and was happy with it. The current model is a diesel and thats where th I leased a 2015 Chevy Cruz back in December 2014. I just turned in a 2011 Cruz and was happy with it. The current model is a diesel and thats where the problem begins. First of all, the salesman didn't ask me if I ever owned a diesel before. I would have said no and hopefully he would have explained the differences. As it was, I did ask the difference and he said outside of the fuel, there is no difference. Well there is. It starts with diesel needs an additive called diesel exhaust liquid which needs to be added. No one there could explain how, when to add this liquid. Sales and service guessed but told me to read the owners manual. What a well trained staff they have! In the last 30 days the check engine light has come on twice. First time to update something and second time a sensory device (or something). They called me to tell me that they needed an OK from GM to perform this work and it would take several days. I asked for a loaner and was told you need to reserve them ahead of time. WOW! ahead of knowing I have a problem?????? Mind you the car has only 7000 miles on it. Recently, the 3rd visit was due to an idiot light coming on indicating my % of that liquid was low? I wnet to the service dept and was told depending on how you drive you need to monitor this % of liquid. How idiotic is this? I was told you can add this liquid yourself so I purchased a 5 gallon jug for $50.00. The parts dept guy said to me oh you own a diesel pickup? I said NOOOOOOOO a cruz. He said well why are you buying this? I asked the service guy (after purchase) How and where do I add this liquid? He said, "READ THE OWNERS MANUAL!" Can you imagine that. No one could explain how to add, when to add.....What kind of nonsense is this? I spoke to the GM but it turned out he was the General Sales Manager and he indicated they didn't have a GM at this dealership. To sum it up, DON"T BUT or LEASE A DIESEL CAR! especially from a place that can't explain it. In closing, Peter needs to learn some manners. More

Patrick Catena of Sea Coast Chevy deserves your business. My experience at Sea Coast, and with salesman Patrick Catena, was one of the best car buying experiences my family has ever had. My daughter needed a My experience at Sea Coast, and with salesman Patrick Catena, was one of the best car buying experiences my family has ever had. My daughter needed a car and we had visited 4 other dealers last week test driving. Patrick was the first person that we met, and he took us through the entire process from test drive, to financing, to leaving the lot in our new car. Being a CPA and business consultant, I interface with car dealers often for my clients. I urge everyone shopping for a car, to make sure that you give Patrick Catena at Sea Coast Chevrolet an opportunity to give you the same excellent service I received. More

A few days ago I purchased a new 2014 Chevy Cruze. I stopped into the dealership to check out their used car inventory. I walked into the dealership and was greeted by Patrick Catena. I told him about m stopped into the dealership to check out their used car inventory. I walked into the dealership and was greeted by Patrick Catena. I told him about my situation that I was in with my current vehicle. I was very indecisive about leasing a new car and purchasing a used car, and the entire time, Patrick was very relaxed and patient with me. When the time came to the negotiations Patrick made it very comfortable for myself, which is unheard of in the car business. Overall, I was very impressed and happy with Patrick, and I will be thrilled to send my family and friends to see him. More

Bernie at Sea Coast is professional, courteous & thorough, a pleasure to deal with. I will be happy to refer friends to him & this dealership. Great service department. The customer always comes thorough, a pleasure to deal with. I will be happy to refer friends to him & this dealership. Great service department. The customer always comes first. More

Very friendly, competitive pricing and no last minute additions/surprise charges. The manager greeted me after I had test driven the car on my first visit, and was honest about pricing. Patrick found m additions/surprise charges. The manager greeted me after I had test driven the car on my first visit, and was honest about pricing. Patrick found my car, gave me no pressure and delivered the car with no hassles and no fuss. Highly recommend him, as well as the dealership. No advice on service yet, but I will update when/if my car needs it. More

Our sales person Vinnie Muscillo's knowledge, professionalism, and services were outstanding. He was able to accommodate our needs. All of the personnel at Sea Coast Chevrolet made our made our b professionalism, and services were outstanding. He was able to accommodate our needs. All of the personnel at Sea Coast Chevrolet made our made our buying experience very pleasant. Thank you very much for great service. More

Vinnie Muscillo was very helpful and very professional. He went out of his way to make this event a pleasant experience. I hope to use this dealership in the future. He went out of his way to make this event a pleasant experience. I hope to use this dealership in the future. More

The entire staff worked hard to find the best deal possible, that included rebates, trade in value and base cost of the truck. Joe Temples is excellent at explaining and exploring with his management, possible, that included rebates, trade in value and base cost of the truck. Joe Temples is excellent at explaining and exploring with his management, possible options (discounts, financing, etc) for your purchase. Service staff has always been very accommodating to my vehicle service needs, and every visit has been professionally handled with friendliness and expert service. More

This dealership is excellent...it was convenient and easy...didn't even have to haggle...great prices...we bought two cars...the staff was friendly and knowledgeable, especially bernie, rob, and anthony easy...didn't even have to haggle...great prices...we bought two cars...the staff was friendly and knowledgeable, especially bernie, rob, and anthony...also spoke with frank, the general manager who was excellent as well...i will be coming back here in the future and i will spread the word about this dealership!!! More

Outstanding overall experience dealing with Bernie Krawczuk. No BS, just honest dealings. They honored our Costco offer without any hassles. Overall it was a great experience. Krawczuk. No BS, just honest dealings. They honored our Costco offer without any hassles. Overall it was a great experience. More