Seattle Hyundai

The Hyundai Seattle is OK with sales, which the experience was fine. But the service department is really hit or miss. Espacially the guy named Keith, who is rude, unprofessional for no reasons. experience was fine. But the service department is really hit or miss. Espacially the guy named Keith, who is rude, unprofessional for no reasons. More

Hyundai Tuscon Limited I purchased at this dealership that we brought in because the transmission (DCT) was not shifting- still well under the 10 year/100000 mile warranty. The service department didn't that we brought in because the transmission (DCT) was not shifting- still well under the 10 year/100000 mile warranty. The service department didn't answer their phones and never returned my calls, FOR DAYS. I spent 3 hours on hold ONE DAY trying to reach them just to find out what the issue was with my car. A day later I left a message with the service manager - also no returned call. I even called Hyundai USA to see if they could help. After 3 days of this I finally drove in to show up in person to finally speak with someone just to get an update on what was wrong with the car and how long it would take. That being said, the service tech was great, very professional and showed exactly what was wrong with the car and why due to a technicality Hyundai only partially covered the repairs (which was very expensive and took 3 weeks to get parts). I understand it's a Hyundai, not a Mercedes, and did not have high expectations to begin with. But even their basic customer service was so bad it's difficult for me to understand how they run their business. Overall, other than the service tech, it's the worst service experience I have ever had (and I've owned over 30 cars) and will never go back to this dealer for anything ever. More

Scheduling was good. Very pleased with service. Ana Alvarez excellent. No problems with car. Thanks Very pleased with service. Ana Alvarez excellent. No problems with car. Thanks More

Ana was very friendly and communicated well regarding the status of my vehicle. I hope to work with her again the next time my car needs service. status of my vehicle. I hope to work with her again the next time my car needs service. More

Came to replace Battery. On no waiting time that was taken care of. Tq for Sales person, Customer service and Mechanic person. Tq Seattle Hyundai. On no waiting time that was taken care of. Tq for Sales person, Customer service and Mechanic person. Tq Seattle Hyundai. More

Matt was incredibly kind and wonderful to work with - he let us take our time and think things over without pressuring us whatsoever. He was able to get us a car for the price we were looking to pay and was let us take our time and think things over without pressuring us whatsoever. He was able to get us a car for the price we were looking to pay and was genuinely excited to help us find the right one. 10/10 no notes. More

Service staff are Really good . Specially Marco,he is very Helpful.He always takecare of my service issue Specially Marco,he is very Helpful.He always takecare of my service issue More

I am pleased to purchase Ioniq9 in Seattle Hyundai. Jhaziah responded and helped quickly, so I could complete all processes smoothly. Jhaziah responded and helped quickly, so I could complete all processes smoothly. More

I'm very happy with this service the girl was very professional and she knows about the job and my car feel better running exelente jod in plural professional and she knows about the job and my car feel better running exelente jod in plural More