Seattle Hyundai

Having recently taken my car in for its regular service schedule at Seattle Hyundai, I feel compelled to share the exceptional experience facilitated by Marco Domingo. Not merely a routine oil change and m schedule at Seattle Hyundai, I feel compelled to share the exceptional experience facilitated by Marco Domingo. Not merely a routine oil change and multi-point inspection, my visit transformed into a testament to what outstanding customer care truly looks like, thanks to Marco. From the outset, Marco exuded a warmth and sincerity that made me feel genuinely valued. His approach to customer service transcends mere transactions; he creates an environment where clients feel truly heard and appreciated. What struck me was his profound ability to understand my concerns and needs, ensuring that every aspect of the service was clearly explained and meticulously attended to. Marco’s dedication to going the extra mile is not just evident; it’s a consistent theme in the way he interacts with every customer. His efficiency and thoroughness in overseeing the service process, from check-in to the detailed explanation of the work done, underscore his commitment to excellence. His proactive communication kept me informed and reassured throughout, making what is often a mundane task feel surprisingly pleasant. What really sets Marco apart is his positive demeanor and genuine care for his clients. He doesn’t just ensure that your car is serviced to the highest standards; he ensures that you, as the customer, are completely satisfied and at ease with the entire process. This level of service fosters a deep sense of loyalty among customers, myself included, towards both Marco and the Seattle Hyundai dealership. In a world where genuine customer service can sometimes seem like a lost art, Marco Domingo shines as a prime example of how it should be done. His approach not only reflects the high standards of Seattle Hyundai but also ensures that customers like me will continue to return, not just for the quality of service, but for the quality of care and respect that Marco so effortlessly provides. My sincere gratitude goes to Marco for making what could have been a routine service visit into a remarkable customer experience. More

Victor was extremely knowledgeable about inventory and features and super supportive and patient with my buying preferences and process. He was a joy to work with. features and super supportive and patient with my buying preferences and process. He was a joy to work with. More

"Kasim, the car salesperson, provided an exceptional buying experience. His extensive knowledge, patience, and genuine interest in finding the right fit made the process enjoyable. Highly recommend his buying experience. His extensive knowledge, patience, and genuine interest in finding the right fit made the process enjoyable. Highly recommend his expertise!" More

Self person and managers are extremely knowledgeable, helpful, and professional. They make find a car, very easy and pleasurable helpful, and professional. They make find a car, very easy and pleasurable More

Brian was very helpful. Seattle Hyundai makes scheduling service very difficult. The digital interactive feature says it will schedule for you but it cant. And no one answ Seattle Hyundai makes scheduling service very difficult. The digital interactive feature says it will schedule for you but it cant. And no one answers the phone or calls back. More

Marco was very lovely and helpful. My experience having my car's safety software upgraded was great. My experience having my car's safety software upgraded was great. More

These guys always go out of their way to make sure I am up to date and running well! up to date and running well! More

Provided Great Customer service and a thorough explanation of the completed service. Appreciate the team explanation of the completed service. Appreciate the team More

Great service, friendly staff. Will work to get you the best deal Tee, kasim, Ryan helped us! Will work to get you the best deal Tee, kasim, Ryan helped us! More

Kacy was really kind and polite, and helped us get a 'fair' deal trading in our '22 Sante Fe Hybrid for a '20 Kona. Aaron needs to work on his interpersonal skills, our interactions with him felt dry an 'fair' deal trading in our '22 Sante Fe Hybrid for a '20 Kona. Aaron needs to work on his interpersonal skills, our interactions with him felt dry and forced, he seemed uncomfortable and disingenuous. We had a stressful time after our new car was broken into, and the dealership had us come back due to them mistakenly forgetting a form we needed to sign during our first visit, the dealership isn't closeby and they would've had us come back a third time for plates had I not asked for them to be mailed to us instead... The dealership itself wasn't maintained well customer service wise. The refreshments were dirty and out of order essentially (missing stuff, empty and dirty) and the bathroom wasn't well kept either. The dealership has excessive vagrants and trash nearby, it doesn't feel safe to browse or go to for maintenance if we had to drop our car off for instance. Not our idea of customer service forward... More