Seattle Hyundai - Service Center

My "service advisor" Marco cancelled my oil change appointment because I left a negative review of his terrible customer service. This is what you can expect from this dealer - pure trash. The GM ther appointment because I left a negative review of his terrible customer service. This is what you can expect from this dealer - pure trash. The GM there says "he wants to talk with me" about the poor service but of course he doesn't answer his phone or return any call. If you go to this dealership expect the worst. More

I would give zero stars if I could. Awful dealership, very very shady people. I would avoid at all costs. I have had multiple bad experiences with their service department despite the f Awful dealership, very very shady people. I would avoid at all costs. I have had multiple bad experiences with their service department despite the fact I have spent more than $60k there on 2 new vehicles. They will not answer the phone will not call you back until you beg the receptionist to physically find your "service advisor" and ask them to call you. I left a poor review for them in 2022 and today my "service advisor" cancelled my oil change appointment (my wife found out when she called to confirm) my "service advisor said to her, "well you left a bad review so I cancelled your appointment." That is all you need to know. More

THE WORST SERVICE DEPARTMENT, the absolute worst. They do not answer the phone, they do not call you back, you have to beg the receptionist to hand carry a note to your service advisor if you want an They do not answer the phone, they do not call you back, you have to beg the receptionist to hand carry a note to your service advisor if you want an update. My car is under warranty and they tried to deny me a rental car which I was entitled to, my service advisor said he had to call the "district manager" for approval after I insisted. First they said 3-5 days to get the needed parts, 5 days later no update. Now after literally calling 5 times they tell me 7-10 days to get the parts. I bought my car new there and I still get terrible service, I will not make that mistake again. AVOID. More

My 2021 Sante Fe with 10k miles on it has a very dangerous gas leak. I lease this at Seattle Hyundia. They said they couldn't get in in until late October! I tried to have it towed there and AAA wou dangerous gas leak. I lease this at Seattle Hyundia. They said they couldn't get in in until late October! I tried to have it towed there and AAA wouldn't take it because of the danger. Tried 3 other Hyundai dealerships and no one has any service openings. This is a critical very dangerous defect in a new expensive car. Worst dealership/company ever. They're quire accomodating when they're selling you something. I had to call the national Hyundai customer service line to even schedule my required first oil change because these xxxxxxxx never answer the phone. Now my car's going to blow up. I'm looking into ways to sue. More

I've had my car in twice in the last week. Brian was great! Scheduling was easy, the fix was quick. Waiting area clean and pleasant, too. They went above and beyond for service. My thanks. Brian was great! Scheduling was easy, the fix was quick. Waiting area clean and pleasant, too. They went above and beyond for service. My thanks. More

Great job! I appreciated the work that they did on my car and how responsive they were to my needs. Much thanks to Collin! :-) I also appreciated their abili I appreciated the work that they did on my car and how responsive they were to my needs. Much thanks to Collin! :-) I also appreciated their ability to diagnose what was going on More

Routine Maintenancde Friendly folks in the service department. I worked with Muhamed and he was professional, polite and helpful. Even though it is further to drive to th Friendly folks in the service department. I worked with Muhamed and he was professional, polite and helpful. Even though it is further to drive to this Hyundai service center, I don't mind, because the service is excellent and the people in the service department are friendly. More