Seattle Jeep

Chris Wilkinson and Deny Lie were great!!! when i go to a dealership i don't like to be bothered, they answered all my questions and then gave me my space. I would highly recommend them to anyone looking for dealership i don't like to be bothered, they answered all my questions and then gave me my space. I would highly recommend them to anyone looking for a new or used car More

Tommy was a great sales person. I had seen an ad for the car I wanted at another dealership. Tommy knew the dealership did not have a good reputation. He was willing to make sure I got the best deal possi car I wanted at another dealership. Tommy knew the dealership did not have a good reputation. He was willing to make sure I got the best deal possible on the car I wanted. Everyone at Town and Country was very friendly and helpful. I only give the experience a 4 because I had a long wait to meet with the finance person. This was because they had sold a few cars simultaneously. Tommy did a fabulous job even though he is new at the car sales business. I will be back to buy a car for my daughter in a couple of years! Thank you Deny for helping me figure out all the cool things my car can do!! We loved your accent!! More

I was using the internet to search for a used car and Town and Country came up as a dealership. I was in contact with their internet sales specialist, Deny, who was very attentive through e-mail without Town and Country came up as a dealership. I was in contact with their internet sales specialist, Deny, who was very attentive through e-mail without being overbearing, as other dealerships were. I came in for a test drive, but the car's brakes turned out to be bad. Deny apologized for not catching that, and helped me find some other sedans, eventually finding another car at a dealership in Bellevue, a significant distance away. He said he'd get the car for me to check out the next day. The next day I came up. The test drive was delayed due to bad traffic/weather, but the car and I clicked. While I was waiting, I got the chance to observe the other sales specialists, who were all very genial and friendly people. One guy got yelled out for something that was completely out of his hands and didn't lose his cool, maintaining a professional air. I filled out the paperwork with the sales Manager Andrew. The tone of the dealership changed here, and put me on my guard. The customer experience before had been friendly, a bit laid back, but the tone was now strictly business. We also got into a disagreement over the warranty on the car, whose information said it came with a warranty, but Andrew denied that. I feel like you should know the information about the car you're trying to sell, this exchange left a sour taste in my mouth. Aside from that hiccough, my experience was overall positive, and I'd recommend this dealership. More

Deny was the guy who communicated with me through email. He has been friendly all the time. Chris worked with me in store and has been very friendly and not pushy at all. The whole experience was relaxing a He has been friendly all the time. Chris worked with me in store and has been very friendly and not pushy at all. The whole experience was relaxing and enjoyable. The financing guy was also friendly and nice. More

Enjoyable and Professional experience from the time I Enjoyable and Professional experience from the time I entered the dealership. Follow through and genuine communication continued throughout the proc Enjoyable and Professional experience from the time I entered the dealership. Follow through and genuine communication continued throughout the process even when we had to return the vehicle for some minor work that was was discovered at the time of purchase. Would highly recommend this dealership! More

I had never bought a new car before. Naturally, I was wary of being manipulated by enterprising salesmen. However, I found Rob to be friendly and I never felt like he was pushing too hard or trying to ge wary of being manipulated by enterprising salesmen. However, I found Rob to be friendly and I never felt like he was pushing too hard or trying to get me to buy something against my better judgement. I wanted to test drive a v6 Challenger because it was what I thought I could afford. However, when I got on the lot and saw the price for the v8 R/T plus, I was intrigued. They price vehicles based on matching the average price across the region in the last 30 days, which I found interesting and helpful. The sales team, including Rob, was very attentive to my questions. I did go to another dealership to test drive a MINI S, but I found myself coming back to Town and Country. I also found that their linked-in status with BECU made setting up the loan I had pre-approved very easy, even after the bank itself was closed. More

Tommy was great. In my past experiences with car salesmen I have found my self disappointed and generally discouraged. Tommy is new to the car sales game and approached me with true professionalism and hones I have found my self disappointed and generally discouraged. Tommy is new to the car sales game and approached me with true professionalism and honesty. Im not sure if excessive years in the car sales business universally pickles people, or if its commission motivated BS that drives me to be turned off at hello by these people. If more people took the charismatic approach that Tommy did with me, the american car sale business would be booming. Thank you Tommy!. More

I worked with Tommy more than Jeff but found them both very friendly and helpful. Tommy was very pleasant and accommodating. I feel he presented everything honestly and was easy going and low pressure. Wo very friendly and helpful. Tommy was very pleasant and accommodating. I feel he presented everything honestly and was easy going and low pressure. Would Definitely recommend to anyone looking for a new jeep through a dealership. More

Tommy was buy far the most pleasant salesman I have purchased a vehicle from. After being denied by salesmen at many other dealerships and even the same dealership, he went out of his way to work with purchased a vehicle from. After being denied by salesmen at many other dealerships and even the same dealership, he went out of his way to work with with my tight budget and get me the car I wanted. I am very happy I met Tommy and I would definitely recommend him to a friend and family member. More

Sold me a vehicle without disclosing it had been in an accident, dealership purchased it from IAA. They sold the car for the price of one that has not been in an accident. accident, dealership purchased it from IAA. They sold the car for the price of one that has not been in an accident. More