Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Chrysler Dodge Jeep Ram of Seattle - Service Center
Seattle, WA
606 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
606 Reviews of Chrysler Dodge Jeep Ram of Seattle - Service Center
Sort by
April 29, 2024
I specifically asked that you keep my work van locked while on your lot, and when I came back not long after dropping it off, I found it in the back lot unlocked. I let the desk know again that it needs while on your lot, and when I came back not long after dropping it off, I found it in the back lot unlocked. I let the desk know again that it needs to be locked. When I came back to pick it up, I again found it unlocked. I don't trust you and will not come back. More
by s@d.com
Verified CustomerEmployees Worked With
Helpful April 29, 2024
Dropped my car off for a quick line oil change. Deferred multiple recommendations, costly but not urgent. E.g Brake light change could be $80. I asked if it was a halogen bulb. No, but these. Bulbs Deferred multiple recommendations, costly but not urgent. E.g Brake light change could be $80. I asked if it was a halogen bulb. No, but these. Bulbs can be expensive I’m told.) After driving the car a few miles, pulled into a parking lot where my coolant was pouring out the bottom. Haven’t had this issue ever. A bit of a coincidence. Called and left a message, but no return call. Returned the next biz day and was told I need to return for a diagnostic. Odd isn’t it? More
by CHRISAMERA
April 28, 2024
The estimates are high cost and uncompetitive with other auto repair services. Well, this is expected from dealers, the quality of service is low. I received an inaccurate list of quoted services for my veh auto repair services. Well, this is expected from dealers, the quality of service is low. I received an inaccurate list of quoted services for my vehicle. More
by brush.sarah.a
Employees Worked With
April 27, 2024
Thank you very much for great customer service. My car running smoothly after they do the alignment ,tires rotations,,changes oil and do the brake clutch checked.. My car running smoothly after they do the alignment ,tires rotations,,changes oil and do the brake clutch checked.. More
by E.POPLIN
Employees Worked With
April 25, 2024
It was a awesome experience, very fast maintenance, and also provide the shuttle for back and forth also provide the shuttle for back and forth More
by tony
Employees Worked With
April 25, 2024
Sage has been fantastic. Quick to communicate and to understand my situation. I am frustrated that I brought my truck in for service, was charged $240 to have a check engin Quick to communicate and to understand my situation. I am frustrated that I brought my truck in for service, was charged $240 to have a check engine code read and tracked down, only to have the light come on again less than 10 miles from the service center. Now I have to carve out an hour in transit time alone to come back up to the shop to have it looked at again. More
by blainem
Employees Worked With
April 25, 2024
Extremely poor customer service. Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour an Dropped off truck in for routine service. Only 4,000 miles since last service so thought it to be routine and short. They were to call in an hour and let me know what was needed. Finally got a text 6 hours later with a long list of extremely expensive items, including quote for a diagnostic? Even they supposedly did “multipoint check”. . But not enough time to do any of it. We drove from a long distance, so couldn’t leave it overnight. All the items listed were outrageously priced and several not needed…. More
by EGMENG
April 25, 2024
Always a pleasure to have my Jeep serviced. I have been a client for many years. I have been a client for many years. More
by annjacobsw
Employees Worked With
April 25, 2024
Seattle Jeep has quality service and they always get the job done in a timely fashion. job done in a timely fashion. More
by MERONTHEMODEL23
April 25, 2024
Noah was incredibly accommodating in trying to figure out the mystery battery drain that happened in my Jeep. Though it still remains a mystery what happened, Noah’s assistance in getting everything checked the mystery battery drain that happened in my Jeep. Though it still remains a mystery what happened, Noah’s assistance in getting everything checked out was very appreciated. More
by colinfecho25
Employees Worked With
