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Seattle Jeep

Seattle, WA

4.5
1,274 Reviews
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13733 Aurora Ave N

Seattle, WA

98133

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Showing 1,274 reviews

June 17, 2021

The fleet manager, Terry Hogan is not using good business practices. He told us our deposit was refundable but when our circumstances changed on a custom order he refused to honor the refund. It is in disput More

by 904jane
Recommend Dealer
No
Employees Worked With
Terry Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021

I stopped in today with the intention of trading in two of my vehicles in order to purchase a Jeep Wrangler. I chose to go straight to financing before looking at any vehicles to see what I could qualify f More

by Katuraamalie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Quadir Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Anderson
May 17, 2021

Buying new vehicles is usually a challenging experience – compounded more by a pandemic. I have to say the team a CDJR of Seattle made the process easy and enjoyable. We called, they had the car waiting wh More

by mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurelio Samano
April 27, 2021

Entire dash system went out on a van less than 3 years old. Brought it in to be replaced. Service dept called me to say they had the radio in and to schedule the appointment. I dropped my car off only t More

by LisL
Customer Service
Recommend Dealer
No
Employees Worked With
James
Apr 29, 2021 -

Seattle Jeep responded

Hello Elissa, We're sorry that your Service Advisor dropped the ball. He should have checked his appointments the day before and notified you that this was the case. We've spoken with the Advisor to ensure that this does not happen again. Again, we apologize that this situation occurred and were happy to help get your vehicle cleaned up in the mean time while the parts come back in. Once it arrives we will get in touch with you to schedule pick-up of your vehicle from your home to lessen any inconvenience for rescheduling and when it's finished would be glad to deliver it back to your front door. Please reach out to our Service Director if you have any further questions: Christina Conley 206-440-5052 Thank you, ~ CDJR of Seattle Management Team.

March 16, 2021

Best car dealership in Seattle. People are really friendly and very funny. The salesman are very honest. I highly anyone to buy vehicles from this place. More

by quan.h777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Walen, Jared Lawson, Aurelio Samano
January 17, 2021

Saw a Smart Car I wanted, sent an email and Hunter responded to my request. Quite thorough and helpful, he answered all my questions. Hunter, his manager and I negotiated a price, and I picked up my c More

by taen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter
August 25, 2020

Went to this dealer after finding an ad for a vehicle I was interested on autotrader website, the ad showed a the vehicle ~8K below the msrp, howevet the sales people said they could not honor that since a More

by vikingodeloxxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
May 05, 2020

Greatwork work takes time the tech workers really did there best solved my dodge truck problem being some faulty old wires that had been tampered with before I ever purchase More

by great work takes time
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
March 04, 2020

I will definitely not recommend this dealership to hard working people who want to purchase a car or minivan for their families! They do not keep their word and just keeps you hanging! Tell me folks just h More

by sonaml
Recommend Dealer
No
Employees Worked With
Paul , Jim, David Frank
February 23, 2020

Excellent Experience We purchased a Hyundai Santa Fe...excellent vehicle! They provided the vehicle we selected and agreed to purchase with a great price and terms. Would More

by saylr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Corn, Jonn Ireland, David Frank
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