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Chrysler Dodge Jeep Ram of Seattle - Service Center
Seattle, WA
814 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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814 Reviews of Chrysler Dodge Jeep Ram of Seattle - Service Center
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October 10, 2018
this place is full of liars i was told come from Spokane said I was approved when got there was told I was not they promise to make it right for the drive and money spent to go t i was told come from Spokane said I was approved when got there was told I was not they promise to make it right for the drive and money spent to go there never got 300 for my lost time and money I spent don't beleave nothing they say worse service I ever seen Distable vet.us army 82nd airborne never been lied to so bad in my life please think twice before u got there they do not stand by there word and wow can they lie treated me like I was a loser still waiting for my money they promise sept 24 oct.10th nothing its illegal to tell ppl your 100 percent approved I got prove well after 12 hours driving food and sitting there 2 hours told me to leave they could not do it ??? wait I was preapproved lie jeff finace manger liar james pot tried to help they yell at him he was sales men DAVED FRANK TOLD ME TO WILL MAKE IT RIGHT NO HE LIED TO LIKE I SAID BETTER THINK TWICE BEFORE U GO THERE I KNOW I DONT LIKE BEING LIED TO AND LEFT HERE AT 6 IN MORING DIDNT GET HOME TILL 12 AT NIGHT WITH MY FAMILY WERE NOT HAPPY GOING OVER THERE FOR NOTHING BUT LIARS More
by NICEVETRAN59
Employees Worked With
JAMES POT
August 14, 2018
Don't Trust Them They do not stand behind their vehicle inspections and acknowledge that people are replying on the shop's input to determine if their cars are safe to They do not stand behind their vehicle inspections and acknowledge that people are replying on the shop's input to determine if their cars are safe to drive. My oil was 4qts low after only 3000 miles and they marked that everything was okay with my oil level on their free inspection after my car was brought in for a separate issue, and when asked about it (after my check engine light came on two days later) offered me an oil change for free, despite the fact that, less than two days after leaving their shop, I now have two pistons misfiring for the first time since owning the car. If it's a free service, they don't stand behind their name or signature. More
by Cameron 0920
Employees Worked With
Tom Olson, Jim, Ben
June 13, 2018
Constant problems The express service person was nice but once again I leave with a problem. No one told me while they had the jeep for hours that it needed more servi The express service person was nice but once again I leave with a problem. No one told me while they had the jeep for hours that it needed more services. I get a paper with chicken scratch on in and abriveations and not one telling me it needs further service until I get an email that I refused it. It took 5 times to fix a leak which I am still not convinced it fixed properly. They left tool parts in the jeep after after services and dirt. The manager is unresponsive. More
by Dealer review
Employees Worked With
Bill jones
May 23, 2018
Fixed There was an issue where an employee got something wrong and the Service Manager quickly corrected it, and instituted additional policy training with There was an issue where an employee got something wrong and the Service Manager quickly corrected it, and instituted additional policy training with their other employees, considering it an obligation to their existing and future customers. It is impressive in the car business when a dealership steps up like this. I recommend them. More
by davidrosd
Employees Worked With
Bill Jones, Service Mgr.
April 24, 2018
Recommend collision center of seattle Did great job repairing body of light truck and front/rear bumper. Polite and responsive staff. Kept in touch throughout repair for three different cl Did great job repairing body of light truck and front/rear bumper. Polite and responsive staff. Kept in touch throughout repair for three different claims. More
by ANNEL
Employees Worked With
Travis
April 06, 2018
Technician did not call 1st before replacing parts Failed to do proper testing. Replaced my battery without testing the switch for the windows. Seemed surprised when it did not work. These folks are no Failed to do proper testing. Replaced my battery without testing the switch for the windows. Seemed surprised when it did not work. These folks are not much better than a shade tree mechanic and the charge 160/hr. I asked them to test the switch. When it failed I knew this guy could not be trusted More
by Disapointed
Employees Worked With
Jaye Fayed, Mark Benson, Bill Primozich, Aaron Fabish, Taletha Coombes, Jonn Ireland
April 04, 2018
Buying & Servicing our 2017 Jeep Wrangler Unlimited Staff is always friendly and knowledgeable. Went for our 1st complimentary oil change, and they got us right in and out. Thanks for the quick respons Staff is always friendly and knowledgeable. Went for our 1st complimentary oil change, and they got us right in and out. Thanks for the quick response. More
by Smcdan53
Employees Worked With
Donna Davis, Mark Benson, Bill Primozich
March 23, 2018
Excellent work!! Extremely Satisfied! I highly recommend the collision department! Trevor was awesome. Great work, and great customer service! Made sure everything got done fast, and got I highly recommend the collision department! Trevor was awesome. Great work, and great customer service! Made sure everything got done fast, and got done right! I will definitely be back whenever I need any work done on my car! More
by Jmurphy10
Employees Worked With
Trevor
March 14, 2018
Oil change and headlight replacement great, fast service . I used express service and it was fast. The review of items to be done on car was helpful and will c and headlight replacement great, fast service . I used express service and it was fast. The review of items to be done on car was helpful and will come back to this service department to have everything taken care of next week. More
by susan
Employees Worked With
Noah McKee
February 10, 2018
Customer Service is pathetic After being a customer of their service department for over seventeen years, and purchasing two cars from them, I called into to get a quick question After being a customer of their service department for over seventeen years, and purchasing two cars from them, I called into to get a quick question answered about my Grand Cherokee's warranty, and got a total runaround. If they're going to make a profit from you in their sales or service department, don't expect to get treated like a customer. More
by 2014Jeep
Employees Worked With
The main service operator and, when I called back to their sales department, Jay was first person to answer the phone., Jaye Fayed
