Seattle MINI

What a well organized and friendly dealer. I had such a great experience working with Dave Wolf. I emailed him in the morning and drove my dream car home in the evening. He made sure I know how to turn the great experience working with Dave Wolf. I emailed him in the morning and drove my dream car home in the evening. He made sure I know how to turn the lights on and organize my favorite radio station, I drank the kool aid. I am a Mini owner for life. :) More

Seattle MINI is a class act! Great service. (both in the vehicle service dep't. as well as the sales dep't.),.terrific and classy building design and environment, friendly and very helpful staff, and of cou vehicle service dep't. as well as the sales dep't.),.terrific and classy building design and environment, friendly and very helpful staff, and of course the MINI is a great car! Chuck Hill is top drawer as a helpful, very knowledgeable and friendly person to work with. Steve Bell was also very personable, helpful and fun to work with.... together they're a top team. My wife and I also had the pleasure of dealing with Alicia Carr in the finance dep't.. who we found to be very friendly, respectful, very helpful and courteous. The whole staff seems to be guided by high principles, and we never felt any kind of pressure nor slick sales hype, which is typical of so many dealers and salespeople. Top service, reasonable prices, terrific service dep't.... the owners and management here are doing things right. More

Seattle MINI has always been very good to me. This time I had the opportunity to work with David Wolf. My search for a new MINI began on the Seattle MINI website. I submitted a query about a MINI Convertible had the opportunity to work with David Wolf. My search for a new MINI began on the Seattle MINI website. I submitted a query about a MINI Convertible and David was quick to respond. Communications via e-mail and phone were always prompt and timely. I appreciated his patience working through my auto needs. When I was finally ready to make a decision, David anticipated my financial requirements and made sure that my MINI met my price point. The entire process took about 1-2 hours to complete and the dealership is always a comfortable/enjoyable place to be. (Free WiFi and beverages helps keep the clients at ease!) After all the paperwork was done, my new MINI was detailed and ready to go! Seattle MINI and David Wolf took the pain of the standard and stressful car purchase process experienced at other dealerships. This has been my third MINI and the second time I've leased a vehicle from Seattle MINI. I will always be loyal to the MINI brand and Seattle MINI. They are highly recommended. Thank you so much! More

Chuck Hill was great. Answered all of our questions anytime. Glenn Wolf was fine to work with, though we didn't expect to have to listen to the many "service's" available for purchase. We were a bit anytime. Glenn Wolf was fine to work with, though we didn't expect to have to listen to the many "service's" available for purchase. We were a bit put off by this because we had told Chuck exactly what we wanted and he had that info and numbers all ready for us. More

David was very helpful and patient. I had already spec'ed out a fairly customized 2013 and fully intended to have to wait a bit to have it ordered, but when I saw the color in person it really didn't spec'ed out a fairly customized 2013 and fully intended to have to wait a bit to have it ordered, but when I saw the color in person it really didn't work for me. After he had spent a lot of time on me, he showed me a 2012 which had all of my important features and was the exact color I had in mind. Overall experience was great. More

Driving and buying this MINI is one of the most fun things I have ever done and I have done alot of super fun stuff in my life. First thing I noticed when I walked into Seattle Mini is that I didn't fe things I have ever done and I have done alot of super fun stuff in my life. First thing I noticed when I walked into Seattle Mini is that I didn't feel like a target. The showroom has the feel of a high end bicycle shop. The staff is not a homogenous group of men in suits; no one wears suits, there were men and women of various ages and everyone looked relaxed. People acknowledged me visually and then let me approach when I was ready. I liked that. I asked for a test drive and holy cow was that fun! It was like I asked the cool kid at school if I could drive his car and he said yes, because my Motoring Advisor David Wolf merely shared his joy of MINI and his detailed knowledge of the car, asking just a few gentle questions, enough to get an idea of who I am, and then let me walk away with an invitation to let him know if I had any questions and could he call me later in the week. I liked that ALOT. No pressure 'cause I'm just checkin' out my friend's cool car right? With the prompt of the follow up call merely asking if I had any questions, I did go in on my lunch hour to ask my questions and left a few hours later with a car and a deaI am very happy with. Now y'all know he knew he had my car when he called me to check in, but I didn't, and he never pressured me with that. EVER. Thank you David Wolf for finding me the MINI perfect for a single woman with a modest income, a back injury, and a need to have a vehicle that would be safe and dependable for a vey long time. AND my Internal 18 year old is rejoicing to once again have great tunes. Every day I find something new that the vehicle has or does. I've named it Li'l Bit. The cars sell themselves but you cannot buy the dignity and respect with which I was and continue to be supported with at Seattle MINI. Too bad the man isn't included in the sport package!! -Roxane DeCamp Seattle, WA More

Seattle MINI provided me with the most enjoyable Car-Purchasing experience ever! I walked in with no expectations, and I was greeted by nobody at the door. (Box 1, check! Not assaulted by high-pr Car-Purchasing experience ever! I walked in with no expectations, and I was greeted by nobody at the door. (Box 1, check! Not assaulted by high-pressure sales people.) I looked around for a few minutes, and then I went to the reception desk to ask for help. Within a minute, I was introduced to Chuvit Chayavadhanangkur. I told Chuvit I was looking for a certified pre-owned MINI, and we walked the floor and then outside. While we were looking at the inventory, I explained I had a trade-in, that I was looking to spend no more than X dollars out of pocket, and that he could earn my business if the price and warranty were right. We looked at a few cars just outside that range, which I didn't mind because I figured there was always room for negotiation. (Box 2, check. No effort to "up-sell.") When we found the car that I believed was the right fit, Chuvit and I went for a test drive. Chuvit was great. He was very professional, pointing out all the features that the car had while I was driving. When we returned to the dealership, Chuvit asked in a low-pressure manner if we had found the car for me. When I said that I thought we had, we went through the process of getting my trade-in appraised. This was very easy--I handed him the keys to my car, and we went to his desk to talk financing while the service department evaluated my old car. I told him that I had arranged financing through my bank, he ensured that I was satisfied with the rate I received from my bank, and we didn't talk any longer about financing. (Box 3, check. No pressure to use MINI financing.) A few minutes later, I was given a very fair trade-in value for my old car, straight from Kelley Blue Book. (Box 4, check. No haggling for a lower price on my trade-in.) While the car I had selected had a great warranty remaining, I'm a big believer in leaving nothing to chance, so I explained I wanted to get an extended warranty. Glen was then brought in to explain my options on that front. Glen was very pleasant, very clear, and very fair. We had negotiated to get a great extended warranty, and that was that. We went through the paperwork very thoroughly, with Glen explaining everything as we went. When we were done, I wanted to call my bank to make sure the bank would transfer the funds electronically, and we used Glen's phone. Unexpectedly, my bank loan fell through. After going through the entire process, I explained to Glen that I couldn't go through with the deal. This is when MINI went above and beyond for me. Glen and I started brainstorming about different options we could do. Glen was very, very helpful, and very, very respectful here. Without prying, Glen had asked some questions about my credit and about the loan I had secured from my bank. Glen then shopped around to get another loan for me. He ended up getting me an even better rate than the one I had secured from my bank (which I didn't think was possible). The process took longer than I had hoped, and we were now at the dealership well after closing time. The entire time, Glen, Chuvit, and Richard stayed with me, thanking me repeatedly for my patience (which was a little weird for me, because I felt bad for keeping them there for so long after closing). Long story somewhat shorter: I ended up leaving Seattle MINI with a great car, with payments less than I would have had if I stuck with my original bank, and with an impression that the people at Seattle MINI are committed to serving their clients--not just to sell cars. I can't state in words just how impressed I am with the group at Seattle MINI. There was zero pressure, a very friendly environment, and a genuine concern at all times that they are meeting and exceeding the expectations of their customers. I would absolutely recommend them to anyone looking for a new or used car. More

David was helpful and a pleasure to work with. His knowledge of the vehicle was outstanding. No one likes to go through the process of buying a new car but David made it enjoyable. We highly recomme knowledge of the vehicle was outstanding. No one likes to go through the process of buying a new car but David made it enjoyable. We highly recommend this dealer and David. More

I just bought a used 2009 Mini, my first Mini. Best car buying experience I've ever had. My sales associate David Wolf was down to earth, honest and very personable. Before buying my car we discovered a buying experience I've ever had. My sales associate David Wolf was down to earth, honest and very personable. Before buying my car we discovered a problem with the window function. After my purchase was complete, arrangements were made for me to bring my mini back the next day for the window repair work to be done and I was given a loaner car to drive until my car was ready to go. This used car was priced exactly at fair market value for its age and mileage which meant zero purchasing hassle for me. I would not hesitate to send anyone interested in buying a Mini to David Wolf at Seattle Mini. - Carrie Jones - Seattle, Wa. More

All around great experience! Kay was so much fun to work with and even remembered us when we came back 6 months later to finally purchase our new car. Would definitely recommend the entire team to anyone l with and even remembered us when we came back 6 months later to finally purchase our new car. Would definitely recommend the entire team to anyone looking to buy a Mini! More