Seattle MINI

Ben Cavalos in sales was great -- helpful and informative without pressuring me, friendly, professional, and generally made it a good car buying experience. without pressuring me, friendly, professional, and generally made it a good car buying experience. More

Very attentive to their customers. Nice people and clean dealership. Customers are main priority to Mini. Nice people and clean dealership. Customers are main priority to Mini. More

A good experience very thorough with explanations on how to use certain new features in the car to use certain new features in the car More

I had an excellent experience at Seattle MINI. Their service is excellent and my car is always well taken care of there. Their service is excellent and my car is always well taken care of there. More

Service is excellent and professional and informative. Greeted with smiles and helpful communication. Its the best Greeted with smiles and helpful communication. Its the best More

Have only ever had my mini cooper clubman serviced at Seattle Mini. Experience has always been good and this last time dealing with an insurance claim, tiring, etc. showed me that staff and mechanics ar Seattle Mini. Experience has always been good and this last time dealing with an insurance claim, tiring, etc. showed me that staff and mechanics are very professional and worked with me in every way. Thumbs up on their performance. More

I’ve bought two Minis from Seattle Mini as I am completely obsessed with these little cars. The first one I bought from Peter Liu and he was fantastic to work with. I bought the newer one from Kell completely obsessed with these little cars. The first one I bought from Peter Liu and he was fantastic to work with. I bought the newer one from Kelli Daniels and had another great experience (so refreshing to buy a car from a woman). I also finance through Mini because they somehow had the best rates both times (better even than my credit union). The woman who manages the financial side is super-knowledgeable (has been with Mini for many years). The service side is excellent too (though not cheap). They don’t nickel and dime you to death, and all the service managers take great care of me and my beloved cars. You do pay for the quality but it’s worth it to me because I trust their level of expertise. I am very loyal to the brand and this business overall, and hope to always have a Mini in my life! More

This dealership provided quality, professional, and personal attention during the entire sales process. I Purchased my car virtually. It was easy and my sales representative (Nick) couldn’t have been m personal attention during the entire sales process. I Purchased my car virtually. It was easy and my sales representative (Nick) couldn’t have been more knowledgeable, supportive, or nicer. He answered every question patiently, and without judgment. Alicia, who helped with the finances really knows her stuff! She made the entire purchase process run smoothly and quickly. This is a family owned establishment and recommended by a friend to me. I would highly recommend purchasing a car from them. More

Customer service was good. She helped us a lot. Also she provide Uber for us . I really appreciate what she has done for us. She helped us a lot. Also she provide Uber for us . I really appreciate what she has done for us. More

Had a deal lined up with Chris Kosoff for my grandparents to purchase a 2019 Ford Flex as this was the absolute perfect replacement for their 2007 Ford Freestyle. Has all the creature comforts they wanted bu to purchase a 2019 Ford Flex as this was the absolute perfect replacement for their 2007 Ford Freestyle. Has all the creature comforts they wanted but also kept the same platform to allow them to have a seamless transition into a the final car they will buy before they have to stop driving due to age. I spoke with Chris Kosoff and he agreed this was the prefect car for them. We had plans to come down on the weekend. Chris said this was not an issue as I would be going with them to help with the process. We tried to make a deposits, but were told we are not really doing that, but not to worry as Chris said, “I have the keys this is the prefect car for them from what you said. I’m not going to let anyone else sell it”. I even told Chris if something changes let me know and I will try and have another family member go with them to make sure it doesn’t sell. I was again reassured not to worry. Well the next day Friday evening Chris emails me saying, “So I wanted to tell you that the flex sold today. I tried to keep it but customer was here. Would they take a Subaru Outback?”. Chris Kosoff is the very reason car sales people have a reputation. Just putting the facts out there of course he tried to save face and make himself feel better with all the excuses, but that’s all they are. Sadly this review will not change anything, but maybe it will help someone in the future and at the very least let people know about our experience. Thanks Chris you keep doing you. More