Seattle MINI

Driving and buying this MINI is one of the most fun things I have ever done and I have done alot of super fun stuff in my life. First thing I noticed when I walked into Seattle Mini is that I didn't fe things I have ever done and I have done alot of super fun stuff in my life. First thing I noticed when I walked into Seattle Mini is that I didn't feel like a target. The showroom has the feel of a high end bicycle shop. The staff is not a homogenous group of men in suits; no one wears suits, there were men and women of various ages and everyone looked relaxed. People acknowledged me visually and then let me approach when I was ready. I liked that. I asked for a test drive and holy cow was that fun! It was like I asked the cool kid at school if I could drive his car and he said yes, because my Motoring Advisor David Wolf merely shared his joy of MINI and his detailed knowledge of the car, asking just a few gentle questions, enough to get an idea of who I am, and then let me walk away with an invitation to let him know if I had any questions and could he call me later in the week. I liked that ALOT. No pressure 'cause I'm just checkin' out my friend's cool car right? With the prompt of the follow up call merely asking if I had any questions, I did go in on my lunch hour to ask my questions and left a few hours later with a car and a deaI am very happy with. Now y'all know he knew he had my car when he called me to check in, but I didn't, and he never pressured me with that. EVER. Thank you David Wolf for finding me the MINI perfect for a single woman with a modest income, a back injury, and a need to have a vehicle that would be safe and dependable for a vey long time. AND my Internal 18 year old is rejoicing to once again have great tunes. Every day I find something new that the vehicle has or does. I've named it Li'l Bit. The cars sell themselves but you cannot buy the dignity and respect with which I was and continue to be supported with at Seattle MINI. Too bad the man isn't included in the sport package!! -Roxane DeCamp Seattle, WA More

Seattle MINI provided me with the most enjoyable Car-Purchasing experience ever! I walked in with no expectations, and I was greeted by nobody at the door. (Box 1, check! Not assaulted by high-pr Car-Purchasing experience ever! I walked in with no expectations, and I was greeted by nobody at the door. (Box 1, check! Not assaulted by high-pressure sales people.) I looked around for a few minutes, and then I went to the reception desk to ask for help. Within a minute, I was introduced to Chuvit Chayavadhanangkur. I told Chuvit I was looking for a certified pre-owned MINI, and we walked the floor and then outside. While we were looking at the inventory, I explained I had a trade-in, that I was looking to spend no more than X dollars out of pocket, and that he could earn my business if the price and warranty were right. We looked at a few cars just outside that range, which I didn't mind because I figured there was always room for negotiation. (Box 2, check. No effort to "up-sell.") When we found the car that I believed was the right fit, Chuvit and I went for a test drive. Chuvit was great. He was very professional, pointing out all the features that the car had while I was driving. When we returned to the dealership, Chuvit asked in a low-pressure manner if we had found the car for me. When I said that I thought we had, we went through the process of getting my trade-in appraised. This was very easy--I handed him the keys to my car, and we went to his desk to talk financing while the service department evaluated my old car. I told him that I had arranged financing through my bank, he ensured that I was satisfied with the rate I received from my bank, and we didn't talk any longer about financing. (Box 3, check. No pressure to use MINI financing.) A few minutes later, I was given a very fair trade-in value for my old car, straight from Kelley Blue Book. (Box 4, check. No haggling for a lower price on my trade-in.) While the car I had selected had a great warranty remaining, I'm a big believer in leaving nothing to chance, so I explained I wanted to get an extended warranty. Glen was then brought in to explain my options on that front. Glen was very pleasant, very clear, and very fair. We had negotiated to get a great extended warranty, and that was that. We went through the paperwork very thoroughly, with Glen explaining everything as we went. When we were done, I wanted to call my bank to make sure the bank would transfer the funds electronically, and we used Glen's phone. Unexpectedly, my bank loan fell through. After going through the entire process, I explained to Glen that I couldn't go through with the deal. This is when MINI went above and beyond for me. Glen and I started brainstorming about different options we could do. Glen was very, very helpful, and very, very respectful here. Without prying, Glen had asked some questions about my credit and about the loan I had secured from my bank. Glen then shopped around to get another loan for me. He ended up getting me an even better rate than the one I had secured from my bank (which I didn't think was possible). The process took longer than I had hoped, and we were now at the dealership well after closing time. The entire time, Glen, Chuvit, and Richard stayed with me, thanking me repeatedly for my patience (which was a little weird for me, because I felt bad for keeping them there for so long after closing). Long story somewhat shorter: I ended up leaving Seattle MINI with a great car, with payments less than I would have had if I stuck with my original bank, and with an impression that the people at Seattle MINI are committed to serving their clients--not just to sell cars. I can't state in words just how impressed I am with the group at Seattle MINI. There was zero pressure, a very friendly environment, and a genuine concern at all times that they are meeting and exceeding the expectations of their customers. I would absolutely recommend them to anyone looking for a new or used car. More

David was helpful and a pleasure to work with. His knowledge of the vehicle was outstanding. No one likes to go through the process of buying a new car but David made it enjoyable. We highly recomme knowledge of the vehicle was outstanding. No one likes to go through the process of buying a new car but David made it enjoyable. We highly recommend this dealer and David. More

I just bought a used 2009 Mini, my first Mini. Best car buying experience I've ever had. My sales associate David Wolf was down to earth, honest and very personable. Before buying my car we discovered a buying experience I've ever had. My sales associate David Wolf was down to earth, honest and very personable. Before buying my car we discovered a problem with the window function. After my purchase was complete, arrangements were made for me to bring my mini back the next day for the window repair work to be done and I was given a loaner car to drive until my car was ready to go. This used car was priced exactly at fair market value for its age and mileage which meant zero purchasing hassle for me. I would not hesitate to send anyone interested in buying a Mini to David Wolf at Seattle Mini. - Carrie Jones - Seattle, Wa. More

All around great experience! Kay was so much fun to work with and even remembered us when we came back 6 months later to finally purchase our new car. Would definitely recommend the entire team to anyone l with and even remembered us when we came back 6 months later to finally purchase our new car. Would definitely recommend the entire team to anyone looking to buy a Mini! More

We found the car we wanted, everyone was so friendly and helpful. We really enjoyed our visit that day. All our questions were ans. Thank you Seattle Mini helpful. We really enjoyed our visit that day. All our questions were ans. Thank you Seattle Mini More

I went to the Seattle dealership last week to knowing what to expect. I wasn't sure if I was ready to purchase a car, but when I met with David, he made educated me on everything about the mini. His dept what to expect. I wasn't sure if I was ready to purchase a car, but when I met with David, he made educated me on everything about the mini. His depth of knowledge is impressive. I would highly recommend Seattle Mini to my famliy and friends! More

I went to buy a car, and Kay took her time, showed me everything, answered every question, and made me confident in my decision. The dealership is sharp and customer-service oriented. Would definitely everything, answered every question, and made me confident in my decision. The dealership is sharp and customer-service oriented. Would definitely purchase another vehicle there if I'm in the market! More

David was great and very able. I was expecting to order my Mini Cooper S, but he found a car in inventory that was very close to what I wanted to order and I left with the car! my Mini Cooper S, but he found a car in inventory that was very close to what I wanted to order and I left with the car! More

My husband and I test drove a mini but were not ready to purchase at that time. David was understanding and did not pressure us *at all.* Due to this positive experience, when we were ready to purchase, w purchase at that time. David was understanding and did not pressure us *at all.* Due to this positive experience, when we were ready to purchase, we contacted David and he set us up with the exact mini cooper we wanted! More