Seattle MINI

Great experience. Fun! Found exactly what I was looking for. Very helpful and courteous. Would definitely use this dealership again. Thanks Seattle Mini! Love my new car! for. Very helpful and courteous. Would definitely use this dealership again. Thanks Seattle Mini! Love my new car! More

My first service with Mini Seattle was a complete disaster. I had several items wrong with the car. Some were intermittent, some consistent. After holding the car for one week, I get a call back t disaster. I had several items wrong with the car. Some were intermittent, some consistent. After holding the car for one week, I get a call back that everything I had itemized as issues were all "working as designed". My service rep was especially adept at evading direct questions and providing lengthy dissertations on things not related at all to the issue under discussion. I was met with repeated statements of "I have my best mechanic on it", "he's worked on reproducing the issues repeatedly all day and cannot reproduce", and "we've determined that this issue is working exactly as designed". Each and every issue came to this same conclusion. At this point I decided to pick my car up anyhow instead of arguing about it on the phone and offered to reproduce any issue when I arrived. I was greeted by a different service rep. He and a mechanic walked with me to the car and I reproduced every item. For each, they both declared that it was not working as designed - completely the opposite of the first crew. They kept the car another week to replace all the impacted items. Now with my car gone for over two weeks, I go to pick it up and they can't find it or the paper work. The idiot initial rep had misfiled things and no one could readily find it. A mechanic was able to eventually find the key, but the folks working the front desk were unable to find or reproduce any of the paperwork so I drove it home in the end. More

Very friendly and made the process easy. Good selection of vehicles. Patient with buyer as explored all of the options available. Spent a lot of time with us. of vehicles. Patient with buyer as explored all of the options available. Spent a lot of time with us. More

Absolutely the best experience I've ever had buying a car. Everyone in the dealership is friendly and go out of their way to make you feel comfortable and special. We both loved the whole "becoming part car. Everyone in the dealership is friendly and go out of their way to make you feel comfortable and special. We both loved the whole "becoming part of the mini family" atmosphere. Dave was especially helpful explaining features of our mini before, during and after purchase. He especially made us feel the mini car buying experience was about making us happy about our purchase instead of making a buck. I had a ton of questions and he was always patient and made sure I understood his explanations and was satisfied every step of the way. DAVID ROCKS!!! Even the financing portion was geared towards making us happy, was extrememly quick, easy and professional! Thank you David and Seattle Mini for an awesome car buying experience!! More

We came to the dealership just to look. We were We came to the dealership just to look. We were greeted with a welcoming friendly atmosphere. Our salesman David listened to what we were look We came to the dealership just to look. We were greeted with a welcoming friendly atmosphere. Our salesman David listened to what we were looking for and after narrowing down our likes and dislikes he was able to find the perfect car for us. The whole experience was very positive. We will definitely do business with Seattle Mini in the future. We love out new Mini Countryman . We are also glad Seattle Mini is dog friendly :0) Thankyou, John and Kris MacKay Gracie too More

Kay was very helpful. We were able to work out a satisfactory trade in for my 2005 Mini and did a great job of explaining the new when I took delivery. I highly recommend Kay as an excellent profes satisfactory trade in for my 2005 Mini and did a great job of explaining the new when I took delivery. I highly recommend Kay as an excellent professional. More

Kay our sales person was friendly and fabulous. she helped me through the process and pick the right car for me. Would do business with both Seattle Mini and the sales associate. helped me through the process and pick the right car for me. Would do business with both Seattle Mini and the sales associate. More

I had a fantastic experience with MINI! I had brought in my older 2003 in for some pretty large maintenance issues and my service team was awesome. I received a loaner on the spot and the service team alway my older 2003 in for some pretty large maintenance issues and my service team was awesome. I received a loaner on the spot and the service team always kept me in the loop. They also worked with me to connect with my insurance as necessary! Very helpful! I decided to trade in my mini and start fresh with a certified per-owned. My sales team was wonderful and listened to all of my needs and kept me within my budget. They recommended a great car and I ended up purchasing the only car I looked at because it was perfect. Richard Stone and Dave Wolf were extremely knowledgable and helped with all my mini needs. They stayed late and made sure I was all set up and kept me within my means! I would recommend Seattle mini to anyone as I had a wonderful experience start to finish (service to sales)! More

Kay McMillen is awesome to work with, straight forward and very honest. It was my pleasure to work with her and I am extremely satisfied with my purchase because of Kay Jacque Finnicum Great Falls Mo and very honest. It was my pleasure to work with her and I am extremely satisfied with my purchase because of Kay Jacque Finnicum Great Falls Montana More

Both David and Glen were very easy to work with. My first Mini and I must admit going to the authorized dealer made a huge difference. I did shop other lots who had Mini's on there lots and they were friendl Mini and I must admit going to the authorized dealer made a huge difference. I did shop other lots who had Mini's on there lots and they were friendly enough just not as knowledgable. Thanks Mike More