Sebring Toyota

Professional, prompt, not pushed Very satisfied with the venice Toyota Not satisfied with the Sebring Toyota venice Toyota Not satisfied with the Sebring Toyota More

Friends atmosphere that cares in my time and needs I went for a service on my Rave 4 2020 snd they help me appraisal my SUV and I will get a new Rave 4 2026 tomorrow, very friendly place for a service on my Rave 4 2020 snd they help me appraisal my SUV and I will get a new Rave 4 2026 tomorrow, very friendly place More

Great Everything went great. Overall it was a very nice experience It was also really fast Overall it was a very nice experience It was also really fast More

Outstanding! You serviced my car and I out in no time. Thank you very much. Sebring Toyota has always top notch as far as I am concerned. You serviced my car and I out in no time. Thank you very much. Sebring Toyota has always top notch as far as I am concerned. More

Oil change and tire rotation in 1 hour. Nicely done Browsed the new vehicles while waiting. Nicely done Browsed the new vehicles while waiting. More

Right vehicle. Right price. Comfortable with the sales deal I don't know what else to say Right price. Comfortable with the sales deal I don't know what else to say More

I got the 7am appt because I was told that would be the best time to get my car done the fastest. 2:20 min wait that was unacceptable to me,for oil change and tire rotation. best time to get my car done the fastest. 2:20 min wait that was unacceptable to me,for oil change and tire rotation. More

Extreme lack of communication, 3 hour wait, no update until i asked, parts have to ordered, another 2 hours for install, reschedule, wrong parts were ordered, another 2 hours for right ones until i asked, parts have to ordered, another 2 hours for install, reschedule, wrong parts were ordered, another 2 hours for right ones More

2025 Camry XSE 9k miles I have never felt compelled to write a review this detailed about a dealership, but here we are! I feel other customers deserve to know what happened. Unfortunately a large part of write a review this detailed about a dealership, but here we are! I feel other customers deserve to know what happened. Unfortunately a large part of my frustration isn’t just with the workmanship, It’s with the service management and the way my concerns were handled. My Camry was brought in for a warranty issue involving deterioration of the rubber around the panoramic sunroof. After approximately a month of going back and forth, providing pictures and making multiple trips, Toyota approved repair and ordered a roof. I was told the repair would be completed in one day. I was called and told the vehicle was ready. I arrived to pick it up and immediately found problems. The new roof had been scratched during the repair, and there appeared to be an attempt to cover the damage with glue. The headliner also been creased and damaged. I brought these issues to the dealership’s attention and was asked to leave the vehicle overnight. The next day I was told again that the vehicle was ready. This is where my experience with the service manager became particularly frustrating. When I inspected the vehicle and pointed out the damage to the roof, rather than taking ownership of the situation, working toward a proper resolution. The response I received was essentially that the vehicle had been taken to a body shop and “that’s the best we can do.” I’m sorry but “that’s the best we can do” is not an acceptable answer when you’re returning a nearly new $44k vehicle to a customer after a major warranty repair. I didn’t bring them a damaged vehicle. They received a vehicle in like new condition. And if the service manager is responsible for overseeing the quality of work leaving the service department, I have to ask Who is actually inspecting these vehicles before customers are told they are ready? Because it certainly wasn’t happening in my case! I was then told to come back later after they addressed additional loose panels and improperly aligned interior moldings. So I made another trip! My third attempt to pick up the vehicle. And during that inspection, I discovered something that I consider extremely serious. Neither of the two front seat belts was functioning properly! I was repeatedly told my vehicle was ready, yet I was the one discovering basic safety issues during my inspections. If the vehicle was driven to a body shop while the seat belts weren’t functioning, that raises serious questions about the dealership’s inspection and safety procedures. I wonder what their insurance would say about that! My problem is that I was given multiple opportunities to pick up my vehicle because I was told it was ready and each time I discovered additional problems that should have been caught before the vehicle was released. The dealership had one job, repair my vehicle and return it to me properly. Instead, I now have a vehicle with multiple problems that it didn’t have when I brought it in. That is simply unacceptable! I am currently working with Toyota’s corporate customer relations team to get these issues addressed. I’m hopeful that someone at the corporate level will actually take ownership of this situation and help get my vehicle restored to the condition it was in before Toyota of Sebring performed the repair. What makes this even more disappointing is that this isn’t my first complaint involving this repair. I previously contacted Toyota corporate and the dealership told corporate everything was fine! Yet nobody from the dealership or ownership team, not even the general manager followed up with me. Scratch on the lower front bumper on edge of splitter. New panoramic sunroof broke after the third use — the frame is broken and might need replacing again. Sunroof was not properly programmed; when placed in vent mode, it would not close. Rattle / noise coming from inside the vehicle around the rear window. There’s more, but can’t add anything else as I’m limited to a word count! More

Thank you James you did a wonderful job I will refer someone else to you your overall was excellent thank you someone else to you your overall was excellent thank you More