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Sebring Toyota

Sebring, FL

4.4
1,005 Reviews
Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us. Sebring Toyota is a new and used Toyota dealership in Sebring, FL, also serving customers in Lake Placid, Avon Park, Arcadia and Lake Wales with all their automotive needs. We're here to serve as your guide through every stage of the automotive experience. That experience starts with shopping for a new ride, and you'll find an outstanding selection of new Toyota models, used Toyota vehicles, and pre-owned cars, trucks and SUVs. Whether you're in the market for a new Toyota GR Supra, a pre-owned Toyota Highlander, or a used vehicle from another manufacturer, let our team show you the ride that's perfect for your lifestyle and your budget!
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404 US Hwy 27 N

Sebring, FL

33870

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Showing 1,005 reviews

September 18, 2021

This was a great buying experience for me and my husband! Mr. Jones and Mr. Johnson were wonderful, they made it easy to understand what we were getting and how the value affected us. They were diligent to More

by StefanieD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Sebring Toyota responded

Here at Alan Jay Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jeff and Matthew, and it was a pleasure having you at the dealership. We appreciate your review! Alan Jay Toyota Team

September 17, 2021

The folks at Alan Jay Toyota are absolutely amazing! We bought 2 cars a Corolla and a Camry. Special thanks to our sales rep Matthew Jones and finance manager Jeff Johnson! They made the entire process sup More

by Jasondouglas2264
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Sebring Toyota responded

We cannot thank you enough for your wonderful review of Alan Jay Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Alan Jay Toyota Team

September 13, 2021

Eric was efficient and right on the mark when we arrived and the service done quickly. More

by mwlocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Sebring Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Alan Jay Toyota. Alan Jay Toyota Team

September 07, 2021

Very nice people great atmosphere clean facilities the people are very informative talked about my new car all the bells and whistles really appreciate the visit More

by shann.reed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Sebring Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Alan Jay Toyota Team

September 02, 2021

Rene made my first new car buying experience very easy and stress free. He was very kind and genuine. Anyone looking for a great car buying experience Rene is the one. More

by Jongatwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Delarosa
Sep 02, 2021 -

Sebring Toyota responded

Thank you for taking the time to share your thoughts on working with our team member, Rene. We're glad to hear he delivered such a great experience! Alan Jay Toyota Team

September 02, 2021

Cole was outstanding and also Jeff in Finance. We were very please with the service and the dealership. Your manager should be proud, great group. More

by kscassels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUS GRINCHENKO
5.0
This rating includes all reviews, with more weight given to recent reviews.
COLE HOWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Sebring Toyota responded

It's fantastic to hear that Cole and Jeff provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Alan Jay Toyota! Alan Jay Toyota Team

August 31, 2021

John DePew does an outstanding job explaining and advising. He shows great professionalism and is extraordinarily knowledgeable. Will ask for him next time again - thank you John! More

by MacGyver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John DePew
Aug 31, 2021 -

MacGyver responded

I appreciate John DePew's professionalism and knowledge in the service department. He has an excellent way of explaining service and procedures and goes out of his way when it comes to possible future expenses and/or repairs. Generally, AJ has a great service department but John DePew takes it to a higher level. I was absolutely satisfied with my visit on August 27 and will definitely ask for John when it comes to my next service check.

Sep 01, 2021 -

Sebring Toyota responded

Thanks for the great feedback! We're very happy that John was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Alan Jay Toyota Team

August 30, 2021

Mat did a great job showing the car. Upper management is about the same as the other stores, not great. Problem for me was lack of cars to choose from More

by RDWEAVER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
RUS GRINCHENKO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Sebring Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alan Jay Toyota Team

August 29, 2021

Alan Jay Toyota has a great service department. I do have one complaint about my last visit. My left rear turn signal was out when I got there. It had just gone out on the way there. My service record showed More

by GUYKANUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Sebring Toyota responded

Thank you for your feedback, Guy. While we are glad to have provided you with a positive experience, we apologize if the work done was incomplete. Please reach out to us directly to discuss how we can rectify this issue. We sincerely value your business and hope to see you again. Alan Jay Toyota Team

August 25, 2021

Everyone is professional and very knowledgeable about the vehicles they sell. Cole was great. This is the third truck we have purchased from Toyota. More

by leisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS BATEMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
COLE HOWELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

Sebring Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Cole and hope you enjoy your new vehicle. We truly appreciate your feedback! Alan Jay Toyota Team

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