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Sebring Toyota

Sebring, FL

4.4
1,005 Reviews
Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us. Sebring Toyota is a new and used Toyota dealership in Sebring, FL, also serving customers in Lake Placid, Avon Park, Arcadia and Lake Wales with all their automotive needs. We're here to serve as your guide through every stage of the automotive experience. That experience starts with shopping for a new ride, and you'll find an outstanding selection of new Toyota models, used Toyota vehicles, and pre-owned cars, trucks and SUVs. Whether you're in the market for a new Toyota GR Supra, a pre-owned Toyota Highlander, or a used vehicle from another manufacturer, let our team show you the ride that's perfect for your lifestyle and your budget!
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404 US Hwy 27 N

Sebring, FL

33870

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Showing 1,005 reviews

December 21, 2020

I had my fan worked on a few months ago and ever since the wind blows on the microphone. They wouldn’t fix it because it’s not covered by “warranty” but they are the ones that messes it up. They wanted to More

by Alisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Jan 04, 2021 -

Sebring Toyota responded

Thank you for your review, Alisha. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Alan Jay Toyota Team

December 20, 2020

Went in for scheduled maintenance and a problem was found during your inspection that saved me a future breakdown w/battery failure.great job thanks! Hey ! More

by MIKEJ42111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Sebring Toyota responded

Thank you, Mike, for choosing Alan Jay Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alan Jay Toyota Team

December 18, 2020

Matt was very wonderful and helpful and very pleasant matt did his best to get me the vechile and the price I wanted to pay More

by Firestarter1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Sebring Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Matt and hope you enjoy your new vehicle. We truly appreciate your feedback! Alan Jay Toyota Team

December 18, 2020

My appointment was very positive. The service personal was on time, courteous and efficient. When the work was completed I was notified immediately and directed to the payment desk. More

by SUSANMARTIN293
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2020 -

Sebring Toyota responded

Thanks, Susan, for sharing your thoughts about your experience with Alan Jay Toyota. We appreciate your business and hope to see you again soon! Alan Jay Toyota Team

December 17, 2020

Matt was very friendly and was not very pushy he helped me to get the best deal on a brand new chr when I need a new vehicle I go there More

by ClaraDarleneMcGlamory-Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Sebring Toyota responded

Thank you for your great review! We're glad to have Matt on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, The Alan Jay Toyota Team

December 16, 2020

I have had car in for a noise in windshield area three times. Can't seem to get it fixed. I need to go back and ride with maintenance guy I guess :( More

by kathymathis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 17, 2020 -

Sebring Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's disappointing that we haven't been able to find a solution to your windshield noise. We ask that you hang in there with us so that we may eventually bring closure to this issue. Thank you again for your business. Alan Jay Toyota Team

December 16, 2020

The service personnel and tow service was very helpful. The service advisor kept us informed on the service needed and the cost and what about how long it would take. More

by GARY00981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Sebring Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alan Jay Toyota Team

December 16, 2020

Easily access off US 27, staff was efficient. I had the vehicle in for a recall from Toyota which I felt the wait time was far to long (Parts) Because of the delays I felt my ability to be mobile for out More

by DTH1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

It is the a rip off they try to charge you more for every thing, Won’t be back!!! To this place you give the dealers ships a bad name. More

by ASTRODOG129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Sebring Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Alan Jay Toyota Team

December 16, 2020

Matthew was a great sales guy. He wasn’t pushy and gave us great options. He was helpful, knowledgeable and pleasant. When it came to any hiccups Russ G. was another great resource to get things done. A pl More

by Mbprzychocki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Grinchenko
Dec 16, 2020 -

Sebring Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Matthew and the rest of our team, and we look forward to working with you again. Alan Jay Toyota Team

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