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Sebring Toyota

Sebring, FL

4.4
1,005 Reviews
Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us. Sebring Toyota is a new and used Toyota dealership in Sebring, FL, also serving customers in Lake Placid, Avon Park, Arcadia and Lake Wales with all their automotive needs. We're here to serve as your guide through every stage of the automotive experience. That experience starts with shopping for a new ride, and you'll find an outstanding selection of new Toyota models, used Toyota vehicles, and pre-owned cars, trucks and SUVs. Whether you're in the market for a new Toyota GR Supra, a pre-owned Toyota Highlander, or a used vehicle from another manufacturer, let our team show you the ride that's perfect for your lifestyle and your budget!
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404 US Hwy 27 N

Sebring, FL

33870

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Showing 1,005 reviews

December 10, 2020

I had a fantastic experience Ryan and Nick was so professional and made the process so easy. Me and my family will definitely buy again. More

by Resq98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Dec 10, 2020 -

Sebring Toyota responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Alan Jay Toyota Team

December 08, 2020

Took vehicle in for service. Completed in an hour. Well satisfied. Had the oil changed and general inspection. They also washed the car. Very happy. More

by haindavida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Emilio Basulto
Dec 08, 2020 -

Sebring Toyota responded

Thank you for choosing Alan Jay Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alan Jay Toyota Team

December 08, 2020

Friendly sales staff. They made me a great deal on my trade-in and took a lot of time explaining all the features on the new car. A big step up from the usual "good luck with your new car" you get at oth More

by Yoski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, Rus
Dec 08, 2020 -

Sebring Toyota responded

Yoski, It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Alan Jay Toyota! Alan Jay Toyota Team

December 07, 2020

My mom recently took her 2010 Toyota Camry for service (because she received a card in the mail, recommending she make an appointment). The service department at the Sebring dealership performed an oil ch More

by bielat55
Recommend Dealer
No
Employees Worked With
Pat Walton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dancer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Emilio Basulto
Dec 21, 2020 -

Sebring Toyota responded

Thank you for your feedback. We are disappointed to hear that your experience with us has not been a positive one, and we apologize for the communication challenges you have faced. The refund check was immediately requested by the General Manager, but delayed a few extra days in processing. The check has been cut, sent, received and even cleared by our bank....very glad to get this resolved as quickly as possible. We again apologize for any difficulty at all......that is simply NOT the Alan Jay way! Alan Jay Toyota Team

December 05, 2020

We have been customers since 2004. We feel as though we can communicate with them very well. Looking forward to our next Toyota product. Seems to meet our needs each time we purchase a vehicle. More

by SLPANSINO
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 07, 2020 -

Sebring Toyota responded

Thank you for sharing your thoughts about your experience with Alan Jay Toyota. We appreciate your business and hope to see you again soon! Alan Jay Toyota Team

December 05, 2020

Love my RAV4 I am very satisfied with my deal. I have been using service dept for three years and had no qualms about purchasing here More

by weeziewillard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Emilio Basulto
Dec 07, 2020 -

Sebring Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience and hope you'll continue to enjoy your new RAV4! Alan Jay Toyota Team

December 03, 2020

Great service from the very beginning to the end! Answered all my questions and paid attention to all my needs! Jordan helped me in every possible way he could. More

by yaritzalozano04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Sebring Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Alan Jay Toyota Team

December 02, 2020

This was the best experience in my life for my wife and I and I can’t thank them enough on how excellent this was will recommend it More

by moralesmiguela.89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat jones
Dec 02, 2020 -

Sebring Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, The Alan Jay Toyota Team

December 02, 2020

Jordan Dancer made the purchase process, which I had not been through in 20 years, perfectly painless! Out of a 2005 Chrysler van and into a 2021 Toyota C-HR that I absolutely love! I've been putting this o More

by RAVENPHOENIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Sebring Toyota responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jordan and the rest of the Alan Jay Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Alan Jay Toyota Team

December 01, 2020

Jordan Dancer was great. ! He explained everything and was helpful and friendly. He let us decide and didn't try to push us into buying anything. More

by ajsjogger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not so happy with person who was trying to sell extra warranty!
Dec 01, 2020 -

Sebring Toyota responded

Thank you for your business and this review. We're happy to hear Jordan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alan Jay Toyota Team

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