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Sebring Toyota

Sebring, FL

4.4
1,005 Reviews
Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us. Sebring Toyota is a new and used Toyota dealership in Sebring, FL, also serving customers in Lake Placid, Avon Park, Arcadia and Lake Wales with all their automotive needs. We're here to serve as your guide through every stage of the automotive experience. That experience starts with shopping for a new ride, and you'll find an outstanding selection of new Toyota models, used Toyota vehicles, and pre-owned cars, trucks and SUVs. Whether you're in the market for a new Toyota GR Supra, a pre-owned Toyota Highlander, or a used vehicle from another manufacturer, let our team show you the ride that's perfect for your lifestyle and your budget!
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404 US Hwy 27 N

Sebring, FL

33870

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Showing 1,005 reviews

December 01, 2020

Good location, on time parts department, seemingly over stocked with cars, a variety to choose from. Employee oriented, screening and hiring. Community and Family Supporter. More

by LAWALDEN49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Walton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dancer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Emilio Basulto
Dec 01, 2020 -

Sebring Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Alan Jay Toyota. Alan Jay Toyota Team

November 30, 2020

It was my first time buying a new car and everyone helped me to make it a great experience. You have an excellent customer service people. Thanks!! More

by nesgla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Jones
Nov 30, 2020 -

Sebring Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Alan Jay Toyota Team

November 29, 2020

We always come back because of Jorge! He is such a charismatic, kind, honest salesman with a heart of gold. He always has your best interest at heart and gives you every little detail about the car yo More

by kierstenwilson6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Emilio Basulto
Nov 30, 2020 -

Sebring Toyota responded

Thank you for choosing Alan Jay Toyota, your feedback and rating mean a lot to us. We're glad Jorge was able to help, and we hope to see you again soon. We appreciate your loyalty to us, Kiersten! Alan Jay Toyota Team

November 26, 2020

El señor Jorge muy buen trato y me ayudó a que me pudieran dar un carro la verdad me gusto mucho el trato que me dieron More

by alinaesquivel1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Emilio Basulto
Nov 28, 2020 -

Sebring Toyota responded

Thank you for your business and this review! We're happy to hear that Joge was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alan Jay Toyota Team

November 25, 2020

I WAS NOT GIVEN A SPARE CAR KEY WHEN I PURCHASED MY CAR. I HAD TO RETURN TO ALAN JAY TOYOTA MANY TIMES BEFORE I COULD ACTUALLY GET A SPARE KEY. I WAS GIVEN THE RUN AROUND THAT THE KEY WOULD BE READY IN A FE More

by CDHALL3753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
UNKNOWN
Nov 25, 2020 -

Sebring Toyota responded

Thank you so much for taking time to send this information. Our Sales Manager, Nick Salerno, said that he met with you and your replacement key took a few extra days because it was back ordered. We ask all of our employees to wear masks.. We apologize if you observed the opposite when you visited. We will certainly talk to our employees to reinforce the policy. We appreciate all of your comments and will certainly strive to do better as we value each and every customer, their business and their safety. Sincerely, The Alan Jay Toyota Team.

November 25, 2020

Jordan Dancer went above an beyond for us on what could have been one of our worst days. He will have our business any time we are in the market for a car. Thank you! More

by jackabsinth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Dancer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2020 -

Sebring Toyota responded

Jack, Thank you so much for your wonderful review! We are thrilled that Jordan had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Alan Jay Toyota! Alan Jay Toyota Team

November 24, 2020

Over all good experience , bought the car over the phone and my husband picked it up when the paper work was done. Can not say enough about the salesman, he was very good to work with. More

by Janet.young1149
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge Emilio Basulto
Nov 24, 2020 -

Sebring Toyota responded

Congratulations on your new vehicle, Janet! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Alan Jay Toyota Team

November 23, 2020

The staff couldn't have been friendlier or more helpful. I especially enjoyed the free car wash before I picked up the car! Had a great outside waiting area! More

by CONREITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dancer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Emilio Basulto
Nov 24, 2020 -

Sebring Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Alan Jay Toyota. Please don't hesitate to reach out if you need anything else. Alan Jay Toyota Team

November 19, 2020

Eryk was great at keeping us informed about the status of our warranty checkup and addressed our 2 items we requested and we were out really fast. More

by BETTYAHUNDLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eryk
Nov 20, 2020 -

Sebring Toyota responded

Hi Betty, and thanks for the great feedback! We're very happy that Eryk was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, The Alan Jay Toyota Team

November 18, 2020

Alan Jay Toyota is one of the best dealership I have ever been too. All employees are friendly and not pushy. Highly recommend Alan Jay More

by SWATTERS6615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
Nov 18, 2020 -

Sebring Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Alan Jay Toyota. Alan Jay Toyota Team

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