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Seeger Toyota
St. Louis, MO
2,425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,425 Reviews of Seeger Toyota
October 13, 2013
Greg Riley was a great sales person. He was understanding and very helpful. He knew about the product he was sales and that was great also. He took time out of his day and showed my husband and I how things and very helpful. He knew about the product he was sales and that was great also. He took time out of his day and showed my husband and I how things worked in the new car. Don Norath knew what he was doing and had us in and out within 30 mins which was great. I've been to a few dealerships in the past and I have to say that this is was by far best. I would recommend anymore to this dealership and would come back. More
by acdosko
Employees Worked With
Don Norath, Greg Riley
October 11, 2013
I made an online appointment a couple days prior to my visit. After I had dropped my vehicle off and had been waiting half an hour, I was informed the part was not in stock and they would have to acquire visit. After I had dropped my vehicle off and had been waiting half an hour, I was informed the part was not in stock and they would have to acquire it. I was then asked if I had made my appointment online, leading me to believe that had I called instead, some effort would have possibly been made to get the part before the appointment. I will not be scheduling appointments online in the future because the quality of service was apparently negatively affected through this channel of communication. I guess I assumed the box I filled out for the service needed in the online scheduling would have been reviewed before I showed up to ensure the service requested could actually be performed. More
by jamiewells
Employees Worked With
Unsure
October 09, 2013
I was there for them to find the rattle that they didn't find the last time. After a short drive the rattle was found and fixed. The service manager handled it personally due to a bad review I gave didn't find the last time. After a short drive the rattle was found and fixed. The service manager handled it personally due to a bad review I gave on their first attempt. I was called almost immediately by the service manager to bring my vehicle back in. There was no charge for the fix as it only required tightening of a loose part. More
by timbotimbo
Employees Worked With
service manager
October 04, 2013
One of the reasons I brought the car in was to have a splash plate reattached. It had come loose when I hit some truck tire tread. I was told it could be reclipped up, no problem. Got home and discove splash plate reattached. It had come loose when I hit some truck tire tread. I was told it could be reclipped up, no problem. Got home and discovered it was still only attached by the wires my husband put on to hold it up. Took the car back and found out the whole splash panel needed to be replaced at a cost of approx $300. Not sure if it is true that you can't replace or reattach a section of the panel. More
by bgniemeyer
Employees Worked With
Will Todd, Glen Eldridge, Rick Kubernat
October 04, 2013
The employees at this dealership are always very friendly and helpful. They explain complex mechanics very well and never push you to purchase something you do not want. There are 2 other Toyota dealerships and helpful. They explain complex mechanics very well and never push you to purchase something you do not want. There are 2 other Toyota dealerships closer to where I live but I wouldn't think of going anywhere but Seeger Toyota. More
by sjayers
October 04, 2013
I came in to get a rattle fixed. I told him what I thought it was. After a wait, they asked me to show them what was loose because they couldn't see it. He said he didn't think that was it and offer thought it was. After a wait, they asked me to show them what was loose because they couldn't see it. He said he didn't think that was it and offered to put foam on it "if I wanted him to". Apparently they didn't look for a cause and just went with my diagnosis. He suggested that they have seen rattles occurring in the rear door and it would cost $130 to look for it. At this point I felt like they didn't want to look for it and I left. The only good part was that they didn't charge me for the visit. I have been taking my car there for 6 and 1/2 years (as long as I have owned it) and I think that this service experience was insufficient and unacceptable and not up to your usual standardsI. More
by timbotimbo
Employees Worked With
Glen Eldridge, Rick Kubernat
October 02, 2013
I was very nervous about getting a new vehicle, making the right decision and not having enough knowledge about the choices. Tim and Jay made this process - almost - painless! They understood my indecis the right decision and not having enough knowledge about the choices. Tim and Jay made this process - almost - painless! They understood my indecision and worked with me to come to the correct conclusion. Good Work Men! I would recommend them to anyone shopping for a new vehicle. More
by lyndakay3
Employees Worked With
Tim Douglas
October 02, 2013
I talked to Bill, who I have dealt with before and knew exactly the deal that I wanted, that would be a good deal for us, and still make the dealer some money. I had visited two other dealers the day befo exactly the deal that I wanted, that would be a good deal for us, and still make the dealer some money. I had visited two other dealers the day before, one of whom offered a good deal but didn't have the Corolla that we wanted and another who was going to charge us way too much. Bill made an offer of $10 a month more than I wanted to pay and when I got up to leave he talked to the sales manager and quickly came back with the price I wanted, a fair deal. We were very happy with the entire experience. More
by ericabrams
Employees Worked With
Bill Beattie
September 28, 2013
My experience was top-shelf, down-the-line, AWESOME!!!!!!! I could not be happier with the purchase, the service/knowledge(Peggy) had of the vehicle and features, and the way Don handled the f AWESOME!!!!!!! I could not be happier with the purchase, the service/knowledge(Peggy) had of the vehicle and features, and the way Don handled the financial structure of this whole thing. It couldn't go better anywhere else. I am sure of this. We were recommended by a friend and will certainly recommend Seeger, Peggy, and Don to our friends and family. More
by LeifPalmer
Employees Worked With
Peggy Fortner, Don Norath
September 26, 2013
I would first like to say, my initial contact with Seeger Toyota was a pleasant experience, the individual who set up my appt, while not very knowledgable was very professional, and any question he could not Toyota was a pleasant experience, the individual who set up my appt, while not very knowledgable was very professional, and any question he could not answer he put me on hold and found the answer. He also made sure I was aware that I could have a rental car, and get a car wash. My second encounter was when I actually got to the service area, the lady who took my FJ in was pleasant, when I asked her how long my service would take she indicated about one in half hours. With that information I made the decision to wait for my FJ. I was met in the waiting area by a nice elder lady who offered me a drink and a snack, which I declined. I waited for my car a little over three hours. I decided to go to the service area and get a time when it would ready. From that point on everything went down hill. I saw the lady who checked in my FJ, and she barely acknowledged me, so I said excuse me, I wanted to check on my FJ Cruiser. She gave me a look like I dare you ask me a question, and pointed without barely giving me any eye contact to a gentlemen sitting in front of her and said "Talk to him". I said to myself how rude. When I approached the man sitting in front of her, his attitude was ten times worst. I felt like I was in the wrong for checking on my car. When I asked about my car, he asked a few questions, shuffled a few papers on his desk and said "I don't have a invoice." I said to him, I have been here three hours waiting for a service I was told would be completed in one and half hours. His comment was I don't know why you were told that because it takes two hours for brakes. I said okay and it been three hours. After a while he finally got out of his chair, and looked through a glass window, turned to me and said good news it is not in there. He proceeded to sit down and go back to working on his computer, as if I was not there. I said sir I would like to know where my car is, he said, "don't know", I don't have an invoice. Some workman came up behind him and told him my car was on the lot, then he got out of his chair, went behind the receptionist's desk, and pulled my invoice. He handed me my keys, and a copy of the invoice. I asked him how long my car had been sitting on the lot, and he said "don't know". I commented good think I came in search of my car, or I would still be waiting. Not one time did he apologize, or say sorry for the inconvenience, he continued to act as if I had no right to question him about my car. At that point, I said I guess I won't ever come back here for service. He returned to his chair mumbled something under his breath like sorry for the inconvience and started working on his computer. I found this person to be very arrogant, and it made me remember why I did not buy my FJ Cruiser from Seeger Toyota six years ago. The salesmen at that time was rude, arrogant, and talk down to me. I just looked at the salesman and said sir you just lost a sale, and drove to Jay Wolfe Toyota and purchased my FJ that very day. Even though I live in Creve Coeur, and live fairly close to your dealership, the service was so much better at Jay Wolfe, I continued to drive my car to Jay Wolfe for service, maintenance and new tires. I wanted to try your dealership again, because you had a better deal on brake pads, and everyone was nice up to a certain point. Now because of the unpleasant experience I had with your sales team, and now service team, I will continue to take my car to Jay Wolfe, for service, and purchase my next new vehicle there as well Because of the rude treatment I will not hesitate to share my experience with others and I certainly will not recommend your dealership. I would still like to know where my car was for three hours, and why know one could tell me how long it had been ready. More
by sdr31720
Employees Worked With
Glen Eldridge
