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Seeger Toyota
St. Louis, MO
2,426 Reviews
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2,426 Reviews of Seeger Toyota
January 29, 2013
Went to the service dept for some recall service as per Toyota notification. Initial contact was great and even provided a loaner car for the day. Did not get notification that car was finished. Upon ar Toyota notification. Initial contact was great and even provided a loaner car for the day. Did not get notification that car was finished. Upon arrival for pickup, the cashier had my paperwork but not my key. It took approximately 10-15 minutes to 'find' the key. The technician had the car running through the car wash, which is a nice thought and perk. The problem is that no one, cashier, service tech., or otherwise reviewed the work accomplished. The recall had to do with the car mats and accelerator pedal and I still don't know if the car mats are okay or even looked at. It doesn't seem like anyone even touched the mats I had placed in the back of my highlander or my all season mats currently being used. More
by Lipskima
Employees Worked With
Service dept - not sure of name
January 27, 2013
Peggy Fortner was salesperson and Greg Brown handled financing at Seeger Toyota in Greater St. Louis. I've been buying cars my whole life (since 1979) and Peggy created the best, most informed, most ple financing at Seeger Toyota in Greater St. Louis. I've been buying cars my whole life (since 1979) and Peggy created the best, most informed, most pleasant car buying experience I've ever had, by far. She never gave me any spin, gave me honest information, gave me every discount and benefit imaginable, clearly explained to me truthfully why some discounts I wanted had no merit, and never tried to tack on a dime of hidden costs or items I don't need. She's a great listener and I got the car I wanted for the deal I could afford - and it was a thrilling purchase for me, a great car, not just an affordable car. I also understood more about my new car and its benefits than I have on any model I've ever purchased. I can't highly recommend her enough. She's a veteran salesperson and buying from her, most likely, also would become your own best car-buying experience of your life. Financing, usually the hassle of car buying, was a pleasure with Greg Brown and he also bent over backward to make it all work. He didn't even try to add hidden costs, either. Seeger is a class act and Peggy Fortner (and Greg Brown) clearly are their A team. More
by lesliermyers
Employees Worked With
Greg Brown, Peggy Fortner
January 26, 2013
We went to this dealer because of the good score on this site. This is probably the best car buying experience that we have had. Marc is great. He was helpful and very accommodating to work with our sche site. This is probably the best car buying experience that we have had. Marc is great. He was helpful and very accommodating to work with our schedules. The price and trade in was very fair and we would certainly buy from Seeger Toyota again. More
by JPMD
Employees Worked With
2, Don Norath, Marc Wright
January 24, 2013
Thank you again for checking for coupons that I was not aware of. You guys consistently do that for me and it helps me save as much money as possible. Thanks! aware of. You guys consistently do that for me and it helps me save as much money as possible. Thanks! More
by andrew.jovanovic
January 22, 2013
I had a 12:30 scheduled appt. for recall service, on Thurs. Jan. 17. Recall info stated work should be 1 hr. and I was on time. I waited for my car, and at 2:15 I realized how long it had taken for the Thurs. Jan. 17. Recall info stated work should be 1 hr. and I was on time. I waited for my car, and at 2:15 I realized how long it had taken for the service, and I had to be in Cottleville to get my granddaughter from school at 2:25. At no time did I see or hear from anyone that my car was/wasnot done. I went downstairs to the service area and asked if my car was done, as I had to pickup my granddaughter and that was when my granddaughter called me and service over heard my conversation stating I was on my way and for her to stay inside school until I could get there (20 min.) as it was 41 degrees outside. The woman who I asked about my car, said she just needed to get the paperwork...it was done. I don't know how long it was before my car was taken into the shop or how long it had been finished, but this is totally unexceptable customer service that no one bothered to tell me that a 1 hr. service with an appointment would take 1 hr. 45min. and that no on bother to tell me my car was done. I expect appt. time to be honored and service to be done in a timely fashion. My time is just as valuable as anyone else, and if service could not be done at my appointed time, I should have been notified so I could reschedule. Totally, totally unexceptable custome service since I had an appointment. More
by MaCaSa1942
Employees Worked With
Glen Eldridge
January 22, 2013
I really enjoyed the service of Seegar Toyota. The loaner car was a big help to me as there is no other way to get to work. I also liked the idea of trying a brand new car which is better than me walking to car was a big help to me as there is no other way to get to work. I also liked the idea of trying a brand new car which is better than me walking to a showroom to check out a new car of Toyota. More
by NagendraJayanty
Employees Worked With
Will Todd
January 21, 2013
As usual, the service department was ready for me at the time of my appointment. Paperwork was handled efficiently. Everyone was pleasant and, when questions were asked, more than willing to provide infor time of my appointment. Paperwork was handled efficiently. Everyone was pleasant and, when questions were asked, more than willing to provide information. The waiting room provided a comfortable place to wait. Finally, the price was, we thought, surprisingly reasonable. More
by thomas.b.harte
January 20, 2013
Every part of the process was great. Everyone was genuinely friendly and helpful. It felt like they really wanted me to have a good experience in purchasing my vehicle not just for them to make a sa genuinely friendly and helpful. It felt like they really wanted me to have a good experience in purchasing my vehicle not just for them to make a sale. The customer service is what sold me and it is a bonus that I love my Rav 4. More
by Von Hulin
Employees Worked With
Von Hulin
