Seekins Ford Lincoln

Excellent transmission replacement and customer service. Transmission performs better then new. 273000 miles on Ford Explorer and thanks to Seekins Ford should see at least another 10000 miles. Thank you to Transmission performs better then new. 273000 miles on Ford Explorer and thanks to Seekins Ford should see at least another 10000 miles. Thank you to all the service technicians and customer care Ralph. More

The entire process was quick and easy! Everyone was was pleasant and friendly! The financing portion was super fast. The whole experience was wonderful! Would recommend. pleasant and friendly! The financing portion was super fast. The whole experience was wonderful! Would recommend. More

From the moment we walked in to Seekins Ford Lincoln last week until the moment we left with our brand new Limited Ford Expedition, we were treated nothing but first class all along the way. Even our labrad week until the moment we left with our brand new Limited Ford Expedition, we were treated nothing but first class all along the way. Even our labradoodles were welcomed with open arms to enjoy our wonderful experience. Thank you for treating us just like you would your family and sending us home with a beautiful Ford Expedition to replace our 20 year old Expedition. Rick, Shirley, Townshend and Tessa More

I wish I could select zero stars for the HORRENDOUS customer service I’ve endured under Aaron Seekins and the poorly managed, inappropriately named “service” center at Seekins Ford. I am now waiting f customer service I’ve endured under Aaron Seekins and the poorly managed, inappropriately named “service” center at Seekins Ford. I am now waiting for a THIRD appointment to replace an airbag due to a FORD recall. The last two appointments, they didn’t bother to tell me the part wasn’t in yet, so don’t come on. No, in fact, the last appointment, they made a call to remind me of the appointment the next day. I show up an hour before I had to be at work, only to find out then that they still didn’t have the part. In fact, AAron couldn’t tell me anything about the part that should have been ordered in November. I got nothing but “it’s not our fault“ when I called to ask for help to make sure that at the THIRD appointment, I could get the airbag replaced so the rude recall letters will stop coming. I’m almost 60 years old, and this is the worst customer “service” I’ve ever had. I will never own another Ford, even though prior to this terrible experience I was a die hard fan. It doesn’t matter how good your product is, if I have to fight to get you to do what YOU are asking ME to do, I don’t need the grief or the aggravation. If Seekins Ford treats their customers so poorly to their face, how are they treating our vehicles when we can’t see what they are doing? other companies are putting out an excellent product nowadays; time to get a different car so I never have to deal with the Ford company again. I teach customer service at the vocational and college level. I will be incorporating the new story of the worst service I’ve ever received into my lectures. in addition, I will be writing letters to the Ford board and their VP of customer service detailing my experience. This will be the first such letter I’ve ever written; yes, my experience with Aaron Seekins and his poorly managed team has inspired me to write my first letter of complaint. if you have options, I recommend going somewhere else, where the customer really does matter. Believe me, you don’t matter to Aaron Seekins at Seekins Ford. He made that abundantly clear. Anyone in the margket for a well loved and well maintained Ford Fusion with a defective and apparently irreparable airbag??? More

The work done was great and quick. I was disappointed that no one there was wearing a mask. Not the office staff, service consultants, or mechanics. At least the service consultants should have been. The that no one there was wearing a mask. Not the office staff, service consultants, or mechanics. At least the service consultants should have been. The one that helped me handed me her pen and asked me to sign. No Sanitary pens in a cup. The parts person in another area did have one on. I saw that Ford was giving out free masks as a company. It seemed ironic that seeking Ford was ignoring mask wearing. Thanks for your time More

This has been a long time planned purchase for my family and I. I have spent a long time in researching the diffrent options that I wanted and Ford came out on top among all the other brands in vehicles. and I. I have spent a long time in researching the diffrent options that I wanted and Ford came out on top among all the other brands in vehicles. I bought a F250 XLT POWER STROKE. I had a couple disappointments. I wanted a F250 Tremor, but found out I would have to special order one and that would take additional time. Day two of owning the truck I had found a ding on the back bumper, but I brought it up to my sales rep and they are replacing the bumper. And I live in Fairbanks a Alaska and bought the truck in January and they cold started the truck when it was frozen. They should have used a generator and plugged in the winterization cord and warmed it up first. And this is also just my opinion why not provide a bed liner and mud flapps for the vehicle. Instead of making the customer buy them. More

Took my 2020 Ford Escape in for the Works package with full synthetic oil! They got everything done very fast and the price for all of that was very reasonable! Thank you Seekins! full synthetic oil! They got everything done very fast and the price for all of that was very reasonable! Thank you Seekins! More

Service dept. took my pickup in on a Friday at near closing time. Called me Monday and let me know it was ready . It was a week ahead of schedule . Thanks for the quick turnaround . closing time. Called me Monday and let me know it was ready . It was a week ahead of schedule . Thanks for the quick turnaround . More

SUPER SERVICE!! GREAT TEAM!! Highly Recommend!! BODY SHOP replaced defected driver’s seat. New Car Salesman was wonderful with every detail of making everything right with my new Ford Escape replaced defected driver’s seat. New Car Salesman was wonderful with every detail of making everything right with my new Ford Escape More

This is the 4th vehicle My family has bought from Seekins. Each time we have had a great experience. All of the staff is great to work with and more than helpful. Seekins. Each time we have had a great experience. All of the staff is great to work with and more than helpful. More