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Seguin Chevrolet

Seguin, TX

Overview
Employees
Reviews
Vehicles
4.5
3,678 Reviews
At Seguin Chevrolet, we’re proud to be a small-town dealership with deep roots in the Seguin community. As the only franchise Chevrolet dealer in Seguin, Texas, we take the time to treat every customer like a neighbor, not a number. Our team focuses on a simple, transparent, and respectful buying experience, whether you’re shopping for a new or pre-owned vehicle or visiting us for service. From supporting local schools and community events to giving back through charitable partnerships, being involved in Seguin and the surrounding area is part of who we are. We’re honored to be a 5-time Dealer of the Year, a reflection of our commitment to genuine customer care, knowledgeable staff, and dependable service. Our sales team is here to help you find the right vehicle for your needs, and our service department is ready to keep it running strong. Livin’ the dream in Seguin means doing business the right way. Locally, honestly, and with heart.
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509 West I H 10

Seguin, TX

78155

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Showing 3,678 reviews

November 03, 2023

I love Seguin Chevrolet they welcome you and treat you like family and help you the best they can I highly recommend Seguin Chevrolet to my friends and family this is the place to get your next vehicle pr More

by CANGELES75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Faglie, Syble Kline
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Nov 06, 2023 -

Seguin Chevrolet responded

CANGLELES75, We're truly grateful for your glowing recommendation and kind words about Seguin Chevrolet. Treating our customers like family and providing the best assistance possible is at the core of our values, and we're thrilled to hear that you had such a positive experience with us. If your friends and family follow your lead and choose us for their next vehicle, we'll be honored to assist them as well. Thank you for choosing Seguin Chevrolet, and we look forward to serving you and your loved ones again in the future! Sincerely, Jeremy Sims, General Manager

November 03, 2023

We dealt with Samantha Hood and she was wonderful. She knew the product and was extremely helpful. Everyone was very pleasayand professional. More

by msittig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Michael Littlefield
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Nov 06, 2023 -

Seguin Chevrolet responded

msittig, Thank you for your 5-star review and for highlighting Samantha Hood's wonderful assistance. We're pleased to hear that she provided you with helpful and knowledgeable service. Maintaining a pleasant and professional environment is a priority for us, and your positive feedback is greatly appreciated. If you ever have more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

November 03, 2023

The dealer does not honor their word. States one thing does another. Needs to stand on what they promise. More

by GTRACY72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett , Michael Littlefield
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Nov 03, 2023 -

Seguin Chevrolet responded

Hi GTRACY72, Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we are always looking for ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

November 02, 2023

I had a part that went out while the warranty was still active. Y’all had replaced this part 10 months ago and it was in your records. However this wasn’t caught by y’all nor was it passed along after I po More

by MSTEWARD2315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Favors
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Nov 10, 2023 -

Seguin Chevrolet responded

Dear MSTEWARD2315, We would like to apologize for any inconvenience caused during your recent visit. We understand that the lack of communication may have caused frustration and we are actively working on improving our communication between the advisors and customers. If you wouldn't mind, please feel free to contact Gart Stehle a call at 830-303-4381 ext. 2035 or send me an email at gstehle@seguinchevrolet.com. I am looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Aok on time l like making the appointment so it is in out and it was free Josefina L Vigil More

by Jvigil001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
Report | Print
Nov 03, 2023 -

Seguin Chevrolet responded

Hi Jvigil001, Thank you for your kind review. We are glad to hear our team took excellent care of you during your stay. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Very friendly and helpful. Oil change was done in a timely manner thank you alot More

by RICK.20062001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davion Wright
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Nov 03, 2023 -

Seguin Chevrolet responded

Hi RICK.20062001, We appreciate your 5-star review. We are glad to hear our team was excellent during your vehicle's service. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Slow, no communication, lack customer service, no structure. They had my car for over a week. Just to change one part. They never provided me with updates, they lost my paperwork, and just seemed to More

by oktsorev82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary and Jason in Service
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Nov 10, 2023 -

Seguin Chevrolet responded

Hi oktsorev82, We're sorry to hear about the inconvenience and lack of communication you experienced during your visit to our service department. Please accept our sincere apologies. If you could kindly get in touch with Gary Stehle at 830-303-4381 ext. 2035 or via email at gstehle@seguinchevrolet.com, he would like to know more about your visit and if there is anything he can do to help. He is looking forward to hearing from you. Sincerely, Jeremy Sims, General Manager

November 02, 2023

Professional and time efficient service. Everyone was very welcoming. It was a very enjoyable experience. More

by ECRYSTAL20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syble Kline
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Nov 03, 2023 -

Seguin Chevrolet responded

Hi ECRYSTAL20, Thank you for your 5-star review. We are glad to hear you were satisfied with your experience with us. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 01, 2023

I trust Seguin Chevrolet to provide complete, thorough and reliable service on my vehicle for a fair price and within a reasonable amount of time. Having purchased my vehicle one year ago from them, it h More

by SHARMAGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Luis Hernandez, Jennifer Cuellar
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Nov 02, 2023 -

Seguin Chevrolet responded

Hi SHARMAGNE, Thank you for your 5-star review. We are glad to hear our team was excellent throughout your buying experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

October 31, 2023

The dealership had exceptional service, knowledgeable staff, and made the car-buying experience seamless and enjoyable. More

by MARISA1525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denzel Shular, Elihu Amaro
Report | Print
Nov 01, 2023 -

Seguin Chevrolet responded

Hi MARISA1525, We appreciate your 5-star review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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