Seguin Chevrolet

Seguin Chevrolet is no doubt the most F***ed up dealership I’ve ever been to in my life, and I’m 55. I’ve had dozens of cars during my lifetime. I traded in my car back on May 20, 2021. I had a s dealership I’ve ever been to in my life, and I’m 55. I’ve had dozens of cars during my lifetime. I traded in my car back on May 20, 2021. I had a signed contract and all with GM Financial as the lender. I got sporadic texts/emails saying that they now needed a copy of my latest paycheck stub so it can “get financed”. I did that multiple times and always to a different person/number. Over 2 months after I signed the contract, I got another email from the finance director “Shawn Dunn” saying that I needed to call them about the financing. I called and said what do y’all need now? He said that GM had called my employer and was told I no longer worked there. I replied that I had gotten a new job bc the one wasn’t cutting it. Shawn then in turn told me that according to the back of my contract it states that I have to be employed for at least 2 months with the same employer to get financed. That is totally “BS”, and the contract doesn’t even specify anything about employment. I told him that I would bring back the car and that I WANTED my trade back and my $2,000 down payment. Shawn told me that they (Seguin Chevy) would report the car “stolen” (that I had a signed contract for). So, during the previous 2 months, not only did Seguin sell my trade (they didn’t even have the title), they NEVER paid off the loan!!! I was being called multiple times a day by the lender bc I wasn’t making the payments (Bc I didn’t have the vehicle). The lender wasn’t taken my word of course. Even tho I explained the situation to them. The last time I talked to the lender they told me that they were going to put in a “Repo order” and get it picked up. When I contacted Shawn and asked if my trade was on the lot before I drive all the way there. He replied “we don’t have your trade anymore” That I could bring back the car and then I can make arrangements for transportation home. So, not only would I NOT have my car, I wouldn’t have my trade back either. And Shawn expected me to make payments on a traded in vehicle that I didn’t even have. I told him that I was going to get a lawyer and he replied that “the law is on our side, no lawyer is going to help you”! I sent him my latest paycheck stub and a letterhead from the payroll department at my new/current employer and “Low and behold” I was financed like that. And received a letter from GM Financial about the new car. With that being said, my old lender put it on my credit report that I was late (60+ days) and as a delinquent loan. I got back with Shawn about them calling my lender and explaining the situation to them and get it off my credit report, since Seguin Chevy had my trade in their possession. He replied “we’re not a creditor, so they won’t listen to us” You will have to contact them yourself, which I already had, with no luck. Seguin Chevrolet is no doubt the most crooked, dishonest and F***ed up dealership!!!!! And it’s owned by a military veteran, which I am also a veteran of 20 yrs service. I will NEVER go back to Seguin Chevy for ANYTHING, not even the free oil change. I’m telling everyone that I can about the bad business practices there and that they shouldn’t even consider them. DO NOT GO THERE. RUN AWAY ***** I can’t give less than 1 star, they should be a NEGATIVE rating ***** More

Zero stars!!! Buyers beware!!! Got a car from these scammers signed paperwork and all...drove off May 10. Now 2 days before my payment is due today is June 21 now I have to bring my car back because th scammers signed paperwork and all...drove off May 10. Now 2 days before my payment is due today is June 21 now I have to bring my car back because they say the deal didn't work!!! Do NOT BUY HERE!!! Then their finance manager Ryan Fagile wants to get mad when I ask for the return of my $500 down payment and trade in!!! Go to Val Mark Chuck Nash any Chevy dealer....NOT HERE!!! STILL WAITING TO GET MY DOWN PAYMENT BACK NOT TO MENTION NOW IM 3 PAYMENTS BEHIND ON MY CAR I TRADED IN!!! U HAVE BEEN WARNED!!!! More