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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,596 Reviews

1,596 Reviews of Seguin Chevrolet - Service Center

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July 18, 2023

Excellent service Very professionals And friendly I’m very satisfyingly use very good Product and qualit More

by LUISMLOPEZ777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2023 -

Seguin Chevrolet responded

Hi LUISMLOPEZ777, We appreciate your kind review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 16, 2023

Excellent service, got me in and out in a reasonable time and greeted me upon arrival. Refreshments were available while waiting also. Sales were excellent, Syble went above and beyond to get me great dea More

by Hilary.gohmert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez
Jul 17, 2023 -

Seguin Chevrolet responded

Hi Hilary.gohmert, We appreicate your 5-star review. We are delighted to hear Syble went above and beyond during your buying process. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 15, 2023

Experience sales great to talk to noes what they are. Doing looks. Like they really no there job More

by EDWARDGARCIA2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Hernandez, Beca Ramirez Godoy, Erika DeLaGarza
Jul 17, 2023 -

Seguin Chevrolet responded

Hi EDWARDGARICA2000, Thank you for your 5-star review. We are glad to hear our team was excellent throughout your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 15, 2023

Have never had such terrible customer service. I made an appointment 2 weeks ahead of time to have my vehicle looked at. I had to rent a car while it was at seguin Chevy. I checked in daily on More

by Casiemonahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service department
Jul 25, 2023 -

Seguin Chevrolet responded

Hi Caisiemonahan, We are sorry for any inconvenience and the service you received. We would like to get your vehicle back into the shop and schedule a loaner vehicle. Also see what we can help with the repairs on your vehicle. Please reach out to Gary Stehle though phone number 830-303-4381 ext. 2035 or email gstehle@seguinchevrolet.com. Sincerely, Jeremy Sims, General Manager

July 14, 2023

Tyson was helping me with my car service. He was helpful and thorough. If I couldn't get ahold of him there was always another person in service department to help. More

by csaenz1386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyson
Jul 14, 2023 -

Seguin Chevrolet responded

Hi csaenz1386, Thank you for your 5-star review. We are glad to hear Tyson was excellent during your service visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

July 14, 2023

Very bad communication. Took almost 3 weeks to get my vehicle back. Nobody called me to give updates I had to track down my service advisor every time I needed updates. More

by ally78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyson was my service advisor
July 14, 2023

The only problem is the drive from San Antonio to get my vehicle serviced and there’s nothing to do More

by GHHERNANDEZIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Wiatrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arnold Guerra, Jaime Gallegos
Jul 17, 2023 -

Seguin Chevrolet responded

Hi GHHERNADEZIII, Thank you for your kind review. We are delighted to hear our service team was excellent with your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 13, 2023

I was told to get there at 11am for my appointment and it would take 2 hours. Didn’t get out until 5pm More

by PATSY.A.WAGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jul 24, 2023 -

Seguin Chevrolet responded

Hi PATSY.A.WAGNER We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

July 13, 2023

I scheduled my truck for retrofit of the ac plug . .like a month ago . I never got a call to bring it in for service . I guess cause I bought it in Pleasanton not in Seguin . More

by 52louism
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Jul 24, 2023 -

Seguin Chevrolet responded

Hi 52louism, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

July 13, 2023

Very good service and friendly people. It is nice because they have people that speak your language. They do they job nicely ans on time. I really recommend the services and parts departme More

by CLAUSH78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rios and Ms. Sam
Jul 14, 2023 -

Seguin Chevrolet responded

Hi CLAUSH78, We appreciate your kind review. We are glad to hear our team took excellent care of you during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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