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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,596 Reviews

1,596 Reviews of Seguin Chevrolet - Service Center

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July 13, 2023

They were able to get our truck in quickly and were very open about what it would take to repair it. More

by Jamie Aven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Jul 14, 2023 -

Seguin Chevrolet responded

Hi Jamie, Thank you for you taking the time to write to us. We are delighted to hear you were satisfied during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 12, 2023

Great customer service great people Omar was great. Went above and beyond to ensure the customer was happy More

by Biggrumpysenior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Noor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Seguin Chevrolet responded

Hi Biggrumpysenior, Thank you for your kind review. We are glad to hear Omar went above and beyond during your visit. We hope to see you soon. HAve a great day. Sincerely, Jeremy Sims, General Manager

July 12, 2023

2 things, it was so hot on there s d i saw the thermostat set at 79. That's ridiculous. Had it not been for seeing my car parked outside no one would have told me it was ready. I would not have minded waitin More

by CHRISG1292
Recommend Dealer
No
Jul 13, 2023 -

Seguin Chevrolet responded

Hi CHRISG1292, We're sorry for the tempter inside the dealership. We recently have been an issue with the air conditioning system but we had it repaired. Don't hesitate to contact Gary Sthele to discuss your experience with us by phone at 830-303-4381 ext. 2035 or by email at gstehle@seguinchevrolet.com. Sincerely, Jeremy Sims, General Manager

July 12, 2023

Friendly and knowledgeable workers, very helpful and understanding, Amber in service was awesome. Thank you Amber More

by John Nunez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber in service
Jul 13, 2023 -

Seguin Chevrolet responded

Hi John, Thank you for your kind review. We are delighted to hear Amber took excellent care of your vehicle. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

July 11, 2023

This time was the best time I ever got my truck serviced in a timely manner 1.5 hours for an oil change I have waited up to 3.5 hours in the past what ever change you all did keep it up More

by johnathangibson54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 12, 2023 -

Seguin Chevrolet responded

Hi johnanthangibson54, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

July 11, 2023

Great service & very helpful. Tyson was very informative on up keeping performance updates. They were very time sensitive. More

by CLGOOCH097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 12, 2023 -

Seguin Chevrolet responded

Hi CLGOOCH097, We appreciate your 5-star review. We are glad to hear Tyson made your buying experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 11, 2023

Service was great advisor was knowledgeable a Nd will come back to see him in the future More

by Dennis70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Cuellar
Jul 11, 2023 -

Seguin Chevrolet responded

Hi Dennis70, We appreciate your 5-star review. We are glad to hear our service team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 09, 2023

They did an excellent job on sales of a car. They work with my son. More

by GHDZ4SHOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
Jul 10, 2023 -

Seguin Chevrolet responded

Hi GHDZ4SHOO, Thank you for your 5-star review. We are glad to hear our team was excellent during your purchase. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

July 09, 2023

The finance dept is terrible. I told them I wanted to use Capital One. At first they said I could buy then didn’t give me that option. They only gave one option with GM Financia More

by GRADY.CARLSON
Recommend Dealer
No
Employees Worked With
AJ Medrano, Peyton Macy
Jul 17, 2023 -

Seguin Chevrolet responded

Hi GRADY.CARLSON, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

July 08, 2023

Ta Takes too long to get business done! !! Ram is your best car salesman!!! Good 👍 More

by SHOWS1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Medina, Jennifer Cuellar
Jul 10, 2023 -

Seguin Chevrolet responded

Hi SHOWS1962, We appreciate you taking the time to write to us. We are glad to hear Ram was excellent throughout your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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