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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,597 Reviews
Call Service Center (830) 303-4381

1,597 Reviews of Seguin Chevrolet - Service Center

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June 28, 2023

I had an appointment for tint and wheel locks and when I got there they had to order the locks so I had to make another trip from San Antonio to get them put on. Should of had them the first trip I made. No More

by FELIXMENCHACA16
Service Time
Recommend Dealer
Yes
Employees Worked With
Jaime Gallegos
Report | Print
Jun 29, 2023 -

Seguin Chevrolet responded

Hi FELIXMENCHACA16, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

June 27, 2023

Took 2 hours for an oil change. I had an appointment at 1:30, my car was not take back until 2:15 and it was not done until 3:30 More

by ANGELAH1005
Recommend Dealer
Yes
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Jun 28, 2023 -

Seguin Chevrolet responded

Hi ANGELAH1005, Thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a great day! Sincerely, Jeremy Sims, General Manager

June 27, 2023

Awesome Check in was successful and he was very friendly . We did not have to wait long which was great! More

by JCAST213
Recommend Dealer
Yes
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Jun 28, 2023 -

Seguin Chevrolet responded

Hi JCAST213, We appreciate your 5-star review. We are delighted to hear our service team took excellent care of your vehicle. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

June 27, 2023

Everyone at this dealership is very nice and very respectful. They got my truck taken care of really fast. More

by Allanjonas53
Workmanship
Recommend Dealer
Yes
Employees Worked With
Amber
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Jun 28, 2023 -

Seguin Chevrolet responded

Hi Allanjonas53, Thank you for your kind review. We are glad to hear you had an excellent experience with us. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

June 26, 2023

Awesome dealership, with great employees. I highly recommend taking your car or truck here for service! More

by LAURA45
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MaKayla and Amber
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Jun 26, 2023 -

Seguin Chevrolet responded

Hi LAURA45, Thank you for your kind review. We are glad to hear you were satisfied with your visit. We are looking forward to seeing you soon. take care. Sincerely, Jeremy Sims, General Manager

June 25, 2023

I was xxxxx for an oil change at Seguin Chevrolet, $140. 00 for a 1/2 ton chevy pickup. Go anywhere else but Seguin Chevrolet More

by Chevy Man
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Didn't care to learn any names after presented with bill.
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Jun 29, 2023 -

Seguin Chevrolet responded

Hi Chevy Man, We apologize for any inconvenience we caused. We would like to offer you the next two oil changes for free. Please contact Gary Sthele at 830-303-4381 Ext.2035 to discuss your experience and to set up your oil changes. Thank you for your patience and look forward to hearing from you soon. Sincerely, Jeremy Sims, General Manager

June 24, 2023

Amber made the process smooth and effortless. I will definitely be back. She was helpful. More

by Linda
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Amber in service
Report | Print
Jun 26, 2023 -

Seguin Chevrolet responded

Hi Linda, Thank you for your kind review. We are glad to hear Amber made your buying process smooth. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

June 23, 2023

They were courteous and let me know what was done and what to expect next time. More

by EZZYB3L16
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Automotive dept.
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Jun 26, 2023 -

Seguin Chevrolet responded

Hi EZZYB3L16, Thank you for your kind review. We are delighted to hear you were satisfied with your experience. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

June 21, 2023

Fast and friendly Dennis Otis was very informative, kept us abreast of what was happening and was friendly and respectful. More

by MEALVAREZ0206
Recommend Dealer
Yes
Employees Worked With
Hi
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Jun 22, 2023 -

Seguin Chevrolet responded

Hi MEALVAREZ0206, We appreciate your 5-star review. We are delighted to hear Dennis was excellent throughout your visit. We are looking forward to seeing you soon. Take care. Sincerely, Jeremy Sims, General Manager

June 20, 2023

The employees who worked there. They are all awesome. They greet you and they introduce themselves. Never been to car dealer like that ! More

by MIGUELTELLOJR
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
Report | Print
Jun 21, 2023 -

Seguin Chevrolet responded

Hi MIGUELTELLOJR, We appreciate your 5-star review. We are glad to hear you were satisfied with your experience. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

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