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Seguin Chevrolet - Service Center

Seguin, TX

4.1
1,578 Reviews
Call Service Center (830) 303-4381

1,578 Reviews of Seguin Chevrolet - Service Center

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January 31, 2023

The salesman was very helpful and knowledgeable about the cars that were purchased And I'll see you again soon More

by VICTORSNNY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenn Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Hernandez
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Feb 01, 2023 -

Seguin Chevrolet responded

Hi VICTORSNNY1, Thank you for your 5-star review. We are delighted to hear our team was knowledgeable during the purchase of your new vehicle. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 29, 2023

Waited abit longer for oil change but I have patience. Also they always fit me in if they can. Thanks More

by JUSPASSINGTHRU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold Guerra
Report | Print
Jan 30, 2023 -

Seguin Chevrolet responded

Hi JUSPASSINGTHRU, Thank you for your 4-star review. We are glad to hear you were satisfied with your vehicle's service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 28, 2023

Don't return calls or follow-up on issues. Still haven't received my rewards points for cash purchase of vehicle on 1/9/2023. More

by CHIEFWALK47
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenn Tejada
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Wright, Michael Littlefield
Report | Print
Feb 07, 2023 -

Seguin Chevrolet responded

Hi CHIEFWALK47, We're sorry for any inconvenience we may have caused. Please contact Gary Stehle at 830-303-4381 Ext. 2035 or email at gstehle@seguinchevrolet.com to discuss your experience. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

January 28, 2023

They were very helpful in getting us what we needed , and very kind and courtious. More

by DALEMAN316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Davion Wright
Report | Print
Jan 30, 2023 -

Seguin Chevrolet responded

Hi DALEMAN316, Thank you for your kind review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

January 28, 2023

It's service I have a problem with, issue hasn't been fixed been twice I've taken it in for same issue More

by LSANCHEZ6863
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jan 31, 2023 -

Seguin Chevrolet responded

Hi LSANCHEZ6863, We’re sorry for any inconvenience we may have caused you by returning to the dealership for the same repair. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. We are working with General Motors to resolve the issue. Please contact Gary Stehle at 830-303-4381 EXT. 2035 at your earliest convenience to discuss your experience further. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

January 26, 2023

I had a very pleasant experience. Omar was awesome. He was very motivated to work hard for me. I had a friend with me who is already a customer of Sequin Chevy and is ready to make a More

by RAMOSSILBAS34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar, Ryan Faglie
Report | Print
Jan 27, 2023 -

Seguin Chevrolet responded

Hi RAMOSSILBAS34, We appreciate your 5-star review. We are delighted to hear Omar was excellent in helping find the vehicle that best fits you. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 26, 2023

The employee around the Seguin Chevrolet are very nice . They go out of their way to help you to get what you want. More

by VICE-COSTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Hernandez, Wilson Lugo
Report | Print
Jan 27, 2023 -

Seguin Chevrolet responded

Hi VICE-COSTILLA, Thank you for taking the write to us. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 25, 2023

Muy buenas experiencia, muy amables te explican el procedimiento y tratarán de darte un buen punto. More

by MNORYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez, Luis Hernandez
Report | Print
Jan 26, 2023 -

Seguin Chevrolet responded

Hi MNORYC, Gracias por tomarse el tiempo para escribirnos. Nos alegra saber que nuestro equipo fue excelente con el servicio de su vehículo. Esperamos verte pronto. Cuidarse. Sincerely, Jeremy Sims, General Manager

January 22, 2023

Everyone was professional and courteous. It no pressure to buy. They are interested in customer satisfaction. More

by ALICIASPARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Olfers
Report | Print
Jan 23, 2023 -

Seguin Chevrolet responded

Hi ALICIASPARRA, Thank you for your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

January 20, 2023

I was very Happy and satisfied with my purchase A 2020 Chevy impala . With the help from Jenniffer Cuellar! She made it happen for me she’s Awsome and got me into exactly what I wanted ! Thank you Seguin More

by GONZJ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez, Jennifer Cuellar
Report | Print
Jan 23, 2023 -

Seguin Chevrolet responded

Hi GONZJ24, We appreciate your 5-star review. We are delighted to hear Jennifer was excellent in helping your new 2020 Chevy Impala. We hope to see you on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

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