Seguin Chevrolet - Service Center

I made a schedule for Tuesday and they took it in a day early. They replaced the engine in three days! I had a small issue and they corrected it so the vehicle is perfect now… I highly recommend this fac early. They replaced the engine in three days! I had a small issue and they corrected it so the vehicle is perfect now… I highly recommend this facility. More

On time Sissy kept me informed about the progressThe On time Sissy kept me informed about the progress The estimate was accurate No surprises I will return if needed On time Sissy kept me informed about the progress The estimate was accurate No surprises I will return if needed More

After purchasing my 22 duramax I have received first service maintenance cards in the mail. So I called and set up an appointment for my first oil change. They aslo took care of the recalls as well. I service maintenance cards in the mail. So I called and set up an appointment for my first oil change. They aslo took care of the recalls as well. I told the service tech that I would have to wait at the dealership for my vehicle. He said no problem it would take 2 hours. I was surprised, I was out in 2 hours. Thanks! More

Couldn’t have found a better dealership for our emergency service needs while traveling. They went out of their way to help us. We are very thankful we found them. service needs while traveling. They went out of their way to help us. We are very thankful we found them. More

This dealership is very good all the salesperson is very Lovely and they speak English and Spanish Lovely and they speak English and Spanish More

Excellent service, very friendly and courteous staff. I scheduled my service on line and they took me as soon as I arrived. scheduled my service on line and they took me as soon as I arrived. More

Yesterday was my first experience with you guys and I was very impressed Thank you. very impressed Thank you. More

The service was great and much quicker than anticipated. They didn’t even mind that I was about 10 minutes late due to traffic. Overall the experience was much better than 5 stars They didn’t even mind that I was about 10 minutes late due to traffic. Overall the experience was much better than 5 stars More

Need a friendlier parts department towards women. I waited 20 mins. before being waited on. He was on the computer for that amount of time until I asked if he was the only one in service. He then dir waited 20 mins. before being waited on. He was on the computer for that amount of time until I asked if he was the only one in service. He then directed his attention to me. Don’t remember the of the gentleman. More

I have been bringing my truck for service every 3-4 months since purchase. The last two services have been getting worse. Since Chuck has not been involved with the service department. Every time servi months since purchase. The last two services have been getting worse. Since Chuck has not been involved with the service department. Every time service was completed and I went to pick up my vehicle the person who initially met with me for my scheduled service reviewed the work done and any issues found in person and involved the mechanic if required. This does not seem to be the case anymore. The last two services when I arrived to pick up my vehicle I am sent to the payment window without review with the service tech. I am not sure what has happened to Seguin Chevrolet, but if this service continues I will be inclined to go elsewhere for my vehicle purchases and service. I had also purchased a vehicle for my wife in 2019 and she seems to be having the same issue. Maybe this is due to the warranty being out on our vehicles or maybe whomever is in charge just doesn’t care about the individuals in the local area. I just don’t know what to think about the lack of personal service that I am receiving. More