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Seguin Chevrolet - Service Center

Seguin, TX

4.2
1,775 Reviews
Call Service Center (830) 303-4381

1,775 Reviews of Seguin Chevrolet - Service Center

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August 26, 2022

Seguin Chevrolet was one of the few dealerships that had an availability that same day after we discovered our water pump had cracked. They took on the warranty work and had our vehicle completed in a coupl More

by ANTHONY.D.THAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Aug 29, 2022 -

Seguin Chevrolet responded

Hi ANTHONY.D.THAI, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 21, 2022

Love it nice people love it will go again in the coming months thanks to everyone More

by ETRISTAN1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Aug 22, 2022 -

Seguin Chevrolet responded

Hi ETRISTAN1953, We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 20, 2022

Great customer service. Took the time to get my truck in and finished in a timely manner. More

by Thetireman1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Aug 22, 2022 -

Seguin Chevrolet responded

Hi Thetireman1018, Thank you for your 5-star review. We are glad to hear you were satisfied with your service. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 19, 2022

No communication in Service Dept. No individual/client care. No updates when service will completed. More

by THOMAS.FLORES
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Aug 24, 2022 -

Seguin Chevrolet responded

Hi THOMAS.FLORES, We appreciated that you took the time to write to us and share your concerns. We’re sorry for any inconvenience we may have caused you. Thank you for your patience and we hope to see you again in the future. Please reach out to Grey Stehle at 830-303-481 EXT. 2035 to discuss your experience with us. Sincerely, Jeremy Sims, General Manager

August 18, 2022

Great customer service! Always ready to assist when we need help! Been customers since 2019! Thank you all! More

by thesotelofamily6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra Pena
Report | Print
Aug 19, 2022 -

Seguin Chevrolet responded

HI thesotelofamily6, Thank you for your 5-star review. We are glad to hear our team was excellent during your visit. Thank you for choosing Seguin Chevrolet. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 13, 2022

fast , friendly , efficient , very knowledgeable and trustworthy, cares about the customer. they are genuine in their dealings with you More

by MARYASIMS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2022 -

Seguin Chevrolet responded

Hi MARYASIMS, We appreciate your 5-star review. We are glad to hear our team made your experience excellent during your visit. We hope to see you soon on your next visit. Have a great day. Sincerely, Jeremy Sims, General Manager

August 12, 2022

I’ve only had one experience but the staff was nice and the service was excellent. More

by RGAINARROYOCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Harmon
Report | Print
Aug 15, 2022 -

Seguin Chevrolet responded

Hi RGAINARRPOYOCITY, We appreciate you taking the time to write to us. We are glad to hear our team was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 12, 2022

Seguin Chevrolet is a very good place to buy a vehicle . They work very hard to get you in the car you need. Recommend anyone who really needs a vehicle Seguin Chevrolet is the place More

by DALLEN17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syble Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Faglie, Kendra Pena
Report | Print
Aug 15, 2022 -

Seguin Chevrolet responded

Hi DALLEN17, Thank you for taking the time to write to us and for your 5-star review. We are delighted to hear our team was excellent during your visit. We are looking forward to seeing you on your next visit. Thank you for choosing Seguin Chevrolet. Have a great day. Sincerely, Jeremy Sims, General Manager

August 11, 2022

The lady that help me was nice an explained to me what yall were doing to do. Then she called me an told me it was the battery. Her name was Amber. More

by Enrique Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
Report | Print
Aug 12, 2022 -

Seguin Chevrolet responded

HI Enrique Martinez, We appreciate your 5-star review. We are glad to hear Amber was excellent during your visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

August 10, 2022

Cost me 3k and didn’t fix the problem…. Then asked me to pay another 2k to correct it…. GARBAGE More

by Shandrilahuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kendra Pena
Report | Print
Aug 11, 2022 -

Shandrilahuck responded

Thanks for costing me a fortune and fixing nothing 😃

Aug 22, 2022 -

Seguin Chevrolet responded

HI Shandrillahuck, We’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Please call Gary Stehle at 830-303-4381 EXT 2035to to further help and/or assistance. Thank you for your patience and we hope to see you again in the future. Sincerely, Jeremy Sims, General Manager

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